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All You Need to Know About the Rooms
at Alva Hotel by Royal

Room/Suite (89)
74 people are viewing this hotel
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Guests1 room, 2 adults, 0 children
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Room review highlights
... protection and not providing tissue in the resting room instead of washroom. Also the scanners of the elevators...
... Special thanks to Leo Cham as he offered us free upgrade to suite during our check-in for both Sep and Oct stays, as a...
To celebrate my daughter birthday, I book a package (room + dinner buffet) at Alva by Royal. Luxury lobby with very courtesy and...

Reviews that mention rooms

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Meander05421153278 wrote a review 16 Nov
Hong Kong, China
The light of the panel control cannot be separately control. I'm personally hate to swithed off all my light when I went to bed at any place, due to lack of security. However, the control panel couldn't control one light specifically. My sleeping experiences for the last couple of nights weren't good. So the lighting needed to be check, if the hotel so called themselves or mentioned to the rest of the hotel declared they are SMART hotel.

The showering system was hardly to be used. The instructions weren't clear enough. The colour sign of the shower weren't clearly seen during shower, because of the steam and the drips of water. The water pressure of the massage mode wasn't that much enough. Could be designed with real situations and better customer experience.

May I mention if the hotel due to the environmental protection and not providing tissue in the resting room instead of washroom.

Also the scanners of the elevators and door lock weren't that sensitive.

The room smart TV couldn't project and mirroring my SmartPhone screen directly instead of using other app and the instructions of the teaching in TV weren't that clear, also couldn't be paused. Could be designed better.
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Date of stay: November 2022Trip type: Travelled with friends
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 1 week ago
Dear Meander05421153278 Thank you very much for your recent stay with ALVA HOTEL BY ROAYL and your valuable comment on the guest room technology and amenities. Please be assured that we will take necessary steps to follow up on your highlighted points. It is through the feedbacks from our guests that we are able to constantly improve our level of service and I would like to thank you again for bringing your experience to our attention. I do hope we shall have an opportunity to welcome you back to ALVA HOTEL BY ROYAL in the future, so we may have another chance to deliver you a truly delightful experience. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2014AL1228 wrote a review Oct 2022
Hong Kong, China1 contribution
This is our second stay at ALVA Hotel By Royal Hong Kong. Special thanks to Leo Cham as he offered us free upgrade to suite during our check-in for both Sep and Oct stays, as a motivation for my 5 years old daughter primary school interviews. The suite is huge with living room, and we do enjoy very much on the beautiful river and mountain views. The overall experience is wonderful and this comfy environment really helps my daughter to perform at her best during the interviews. Leo, your dedicated services and heart warming arrangement are highly appreciated. Thank you :)
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 23 Oct 2022
Dear 2014AL228 Thank you for your second stay at ALVA HOTEL BY ROYAL, it is so nice to learn that you had flawless journey. Wishing your daughter has a great primary school journey. Your commendation to Duty Manager Leo Cham is appreciated, we are so proud that he had delivered dedicated service and heartwarming service to our valuable guest. Your kind words to is a great encouragement to Leo and all our team members, we will keep this us to impress all our guest. Thank you very much again and we look forward to welcoming you back to our hotel soon. Sincerely, Sammy Yip Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FiFi1205 wrote a review Oct 2022
Hong Kong, China5 contributions7 helpful votes
To celebrate my daughter birthday, I book a package (room + dinner buffet) at Alva by Royal. Luxury lobby with very courtesy and welcoming Front Desk staff, checked in a beautiful room with nice river view.

Many many choices at dinner buffet table and most of them very delicious.
My daughter enjoyed this trip very much and love to visit again. Great value……..
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 6 Oct 2022
Dear FiFi1205, Thank you very much for choosing ALVA HOTEL BY ROYAL and letting us be a part of the celebration! I wanted to express our gratitude for your kind words. We are especially pleased to hear that you and your family enjoyed the trip so much. We will treasure your comments as an indication of our professional achievement. Looking forward to seeing you and your family soon. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hoiman W wrote a review Oct 2022
1 contribution
Oct 2022. Family

Clean environment and good service.
The room is really nice with the view.
And my son really enjoy playing in the swimming pool and really have much fun.

My family have a great time staying in Alva Hotel by Royal.
Thanks you so much.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 4 Oct 2022
Dear Hoiman W Greetings from ALVA HOTEL BY ROAYL! We are absolutely thrilled by your five stars review after your stay! And so glad that you and your family had a great staying experience. ALVA HOTEL BY ROYAL is a hotel in a unique riverside location in Shatin. With lush green surroundings and smart user-friendly technology for guests’ comfort and wellness, ALVA invites modern travellers to explore a hidden gem in Hong Kong and experience a travel journey replete with relaxation and discovery. Thanks again for your kind words. We look forward to welcoming you in the not distant future, please contact us again to explore the great value accommodation package. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kaki Yau wrote a review Sep 2022
1 contribution
I booked the birthday package to celebrate my husband's birthday, and this is our first staycation too. The room was exceptionally clean & comfortable, and the food quality was amazing!!!
Big thanks to Louisa, Lavender, Derek & To, they are professional & super helpful, we genuinely enjoyed it ~~~
In conclusion, this is a wonderful & memorable experience for our first staycation, I will strongly recommend it to our family & friends & come back again!
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 28 Sep 2022
Dear Kaki Yau Thank you very much for choosing ALVA HOTEL BY ROYAL recently. Our aim is to create memories for our guests. To know that we were able to provide a memorable experience for your recent staycation does make our day. The team including Louisa, Lavender, Derek and To will be most delighted to read of your acknowledgement in the service that they provided to you throughout your stay. I will certainly be sharing your feedback with them and no doubt they will take great pleasure in reading your comments. Thank you again for your review and recommendation, we look forward to welcoming you back to ALVA HOTEL BY ROYAL. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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