I booked this B&B in Antwerp, directly via the owner Maryline. The contacts with Maryline all happened via mail and SMS, and generally went well. Upon check-in on Saturday, she could not be available though provided good instructions on how to enter the building (secure code) and which rooms were reserved for us (3 rooms of 125€ each). The rooms were big, redecorated and fine (first view).
The next morning I contacted the owner to ask what time breakfast was served, however she informed me no breakfast is included / foreseen. Kind of strange for a B&B, no ? This has never been clearly communicated, and more importantly the price was then weigh too expensive.
Out of the 3 rooms, nobody could switch TV on. Also no WiFi code was available in the room, hence comfort was very basic.
Maryline apologized for this misunderstanding (via SMS) but never accepted to compensate us.
Clean, fresh, good smell, fabulous bed and easy check in and check out. It's in the heart of Antwerp and it feels like a little gem. But difficult to find, but that is what adds to the treasure feel. Just call the number and you'll have an easy entry.
We stayed here twice in July. Great location and really good price. Both rooms were good, but the second room had a terrace and area to sit if the chairs were not broken. As I said the rooms were great and we knew the area well. The problem began at 11:30PM WITH BANGING on our door demanding that we open up, followed by more yelling in Dutch(?). Something about cigarettes. I remembered something on the terrace and brought it to the door and gave it to the women standing there.She smiled and left without so much as a sorry or anything. In hindsight I should never have opened up the door. A good stay except for that incident.
The smell in the building is nice,but after 5 minutes to much around, it is the laundry downstairs,i could taste it, also the bedscheets were overwhelmed with the scent. I need to put my own brought towel on the pillow. We had the first room after the kitchinette. The bed was at one side lower, my boyfriend slept not okay because his muscles had to work to not role out of the bed. The street is very laudy. The room looks amazing. The towels and bedsheets are clean. The toilet and badthub/shower are clean. The showerheads chrome /
Plastic coating is broken, i cut my thumb very deep when i grabbed it out of the wallholder. And breakfast is not included!!unfortunatly we found out the morningafter. you have to pay €30 pp for breakfast. You can leave your suitcase in the kitchen if you already have to check out. Check out is before 11.30.
Parking is not included, find a spot or parkinggarage at 5 minutes walk.
The location is great--just a short walk to most of the places you would want to be, but there is not a front desk or any staff to speak of (that we saw), so you need to coordinate your arrival to a time someone will be there to meet you. The building is old, which has its charm, but the room we stayed in seemed like it was still under construction, especially in the bathroom. There was a lovely bathtub, but it was dirty, so I did not try to use it. The sheets and towels seemed very clean, but the room itself seemed as if it had not been thoroughly cleaned. We were in a front room, and the room was really noisy as the trolley runs right out front.