room was smelling like hell. pillow cover was too dirty. mould in the room. bathroom had spider web. not recoommend at all. AC was leaking. bed was old and broken. staff was good though. close to airport.
We stayed in this hotel for two nights about a fortnight ago on our way to Shimla. Though it is on the main road and easily accessible, our expectations were not met. We had booked a super deluxe room for two adults and what we got was a cramped one. The linen had not been properly washed and the arms of the chairs had a lot of dust on them. The room service menu card had an item "corn flakes with milk" for breakfast but when we ordered it we were told that it was not available. South Indian fare was totally missing. We were given a room in the second floor and we had to climb a long flight of steps. As construction work was going on next doors, we were constantly disturbed by the sounds of digging, drilling and hammering. However, the people at the Reception were very courteous and helpful when our concerns were brought to their notice.
The hotel was average and i stayed for 5 days. Normal amenities. In dining option is good. Lot of maintenance work is on. Being close to the highway has its own advantages and disadvantages. Room service was good.
1) I visited in 8 June 2017.
2) This is like a lodge . Not suitable to families at all.
3) We wanted rooms at max first floor but got on second floor. No lift available.
4) When we entered rooms, the beds were not clean. Bedsheets were not changed and were dirty.
5) Bathroom was not clean.
6) Bad smell was coming in the room.
7) Very bad room service.Had to call 3-4times.
8) This hotel does not provide you drinking water also. We have to buy a bottle for 20 rs at least.
9) The tea here costs 35rs per cup. Such expensive one.
Please check some of better hotels. Do not trust make my trip n etc. The hotelis not worth at all.
Pros: Food quality is good.
This is a great hotel royal castle .we had a great stay here. our room was large . Well decorated. and perfct,The bathroom was spetacular,with a huge rain shower. the hotel is in good location and you can easily walk to places from the hotel..