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All You Need to Know About the Rooms
at Cavalier Motel

Room/Suite (10)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... booked 2 nights and regret set in only moments later.  Our room (#18) was in a back corner through a metal door with zero...
He guy didn’t want to show the room and said its the best room in town. No refunds once you fill the form and pay and look at...
... clean plastic which put our minds at ease(no bed bugs). The room is a very basic but super spacious motel room with 2...

Reviews that mention rooms

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DianeRick wrote a review Aug 2018
Tiverton, Rhode Island20 contributions2 helpful votes
+1
It was a long motorcycle ride so we were getting tired.  We stopped at the top of Clifton Hill to look on the internet for a place to stay but service was spotty.  We were near the Cavalier Motel so we decided to walk over and check it out since we prefer motels with parking right outside our door.  We booked 2 nights and regret set in only moments later.  Our room (#18) was in a back corner through a metal door with zero view or access to the parking lot.  Perhaps Mr. Owner didn't understand us because English was barely his second language.  (I now think he did it on purpose.)  Regardless, the room had not been cleaned yet so we waited outside a little bit.  There was no indication that anyone was coming so I walked back to the office to inquire what time our room would be ready.  Mrs. Owner reassigned us to a "better bigger room" (#28) again in the same back corner, through a metal door, with zero view of the parking lot, only now up the stairs.  It was not better nor was it bigger, but it was certainly hair-raising. 

We immediately checked out the bed to look for bed bugs or roaches.  Nothing jumped out at me but I had my doubts that the sheets had even been changed.  In all of our travels, this has been the only place I've ever wanted to sleep with my clothes on.  Let me take you on a room tour:  Bathroom sink:  no hot water, but at least there was running water.  Shower:  didn't even consider it since the water shot out the side of the nozzel, not the front.  Toilet:  came off the wall every time I sat down, but at least it flushed.  Towels:  only 2 small rough bath towels (pretty sure my husband has these in the garage to mop up oil spills, no lie!)  No hand towels, no face cloths.  Watch your step into the sleeping area because the floor is two different heights and it's dark and unmarked.  It tripped us literally every time.  Bed:  matress was wrapped in plastic and is original with the year of the building.  The bedframe was wooden boards that we stubbed our toes on, again literally every time.  We put our sneakers on the corners to keep us from stubbing our toes if we got up in the night.  Pillows:  OMG.  About 2" thick and hard as a rock.  Probably original and made up of years of dust mites and shed skin.  Don't ask for more than the 2 on the bed as your request will be denied.  However, they were nicely monogrammed "Cavalier Motel" with black magic marker (aka Sharpie, for you young folks).  The TV was old fashioned but that was the least of our problems.  Shockingly, the microwave to share was in the parking lot, outside, in the rain, and plugged in.  Is this even legal?

I was so utterly beside myself with this place that we just had to leave.  It tainted the whole experience of Niagara Falls and I could not bring myself to stay the 2nd night that was paid for.  And I hate to waste money, so you can imagine how bad it was.  We packed up and left town first thing in the morning.  No refunds.  Mr. Owner sure did know how to point to his sign and say "office policy."  Hospitality is not their strong suit.  Why they are in the business is beyond me.  They seem to hate it and take it out on their customers who provide their livelihood.  If you choose to stay here, I sincerely hope you enjoy your accommodations.  We will never ever be back.
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Date of stay: August 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Nick Bhella, Owner at Cavalier Motel
Responded 24 Jul 2020
Dear all Guests. Please note that Cavalier Motel now under new management since May 2020. W e have done many upgrades since then and hopefully will complete by the end of October 2020. But we still open for business. In most of the rooms now have Fridge, Coffee maker. But all rooms have microwave. New electronic Locks and 43 to 50 inch Lcd Tvs. Best Regards Cavalier Motel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CzuToronto wrote a review Jul 2018
2 contributions1 helpful vote
He guy didn’t want to show the room and said its the best room in town. No refunds once you fill the form and pay and look at the room, it’s a hole. The Orental guy is extremely - extremely rude and just wants to take your money. STAY AWAY FROM THIS PLACE.
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Date of stay: July 2018Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Nick Bhella, Owner at Cavalier Motel
Responded 24 Jul 2020
Dear Guest. Cavalier Motel is now under new management since May 2020.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Angeliki S wrote a review Feb 2017
Toronto, Canada26 contributions21 helpful votes
I don't know what all these other ppl are talking about. Ok yes granted the place is old and outdated but that's the charm of it. The furniture may be old but they are clean. The matress and box spring are covered in clear clean plastic which put our minds at ease(no bed bugs). The room is a very basic but super spacious motel room with 2 double beds, a coffee table with 2 chairs, a color tv, basic cable with the movie network, mirror dresser, clean carpet,a mini fridge and a clean wc with good size tub. It's a family operated business. The couple that owns the place were very accomodating. We paid a third of what other motels in the area were asking for and we were in walking distance to everything(Clifton hill, casino, the falls). We had a great experience. We will be back for sure.
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Date of stay: February 2017Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Kelly L wrote a review Sep 2016
4 contributions
The furniture was very outdated,the smoke alarm had a battery but not pushed up in the slot in case of a fire happens,the little fridge they had was not sealed properly,and the wanted to charge us 5.00 dollars for it (lady thought I was freezer),so they actually took it out of our room, (on a rolling cart) the beds very uncomfortable and the pillows were flat,my son asked for extra towels told us to come back in the morning, not the best ,that was a cheap hotel for the night,get this they didn't think know how to put it up ?
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Date of stay: September 2016Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Nick Bhella, Owner at Cavalier Motel
Responded 24 Jul 2020
Dear Guest. Cavalier Motel is now under new management since May 2020.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jodi H wrote a review Aug 2016
Franklin Square, New York24 contributions19 helpful votes
This hotel looks ok from the outside, however when you enter the room, you see how bad it really is. Dirty carpets, outdated wallpaper, 2 different types of bedspreads on the 2 most uncomfortable bedside ever slept in. The airconditioner is on the wall which is in the closet/ sink area. The sink had leaky faucet with rust stains. The toilet didn't flush all the way, and the shower curtain was a Chinese cartoon where the water wouldn't go down after the shower, no supply of soap, & the shampoo was a sample sized name I've never heard of. Disgusting, do not go there.its close to everything but dirty as hell. I can't believe I actually slept in that room. And to close the door, you need to slam it, was charged 160, should've been 20 bucks, I wouldn't let my dog sit on that carpet
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Date of stay: August 2016Trip type: Travelled with family
Room Tip: Don't choose it
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Nick Bhella, Owner at Cavalier Motel
Responded 24 Jul 2020
Dear Guest. Cavalier Motel is now under new management since May 2020.
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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