The location of this hotel is great, with a short walk down the hill to Sakka quad lift. Lots of restaurants and food trucks close by including pizza delivery straight to your room on those nights you need to rest. We booked the family room which accommodated 2 adults and 2 children comfortably. The room contained 1 king size bed and 2 singles and were amazingly comfortable compared to standard Japanese bedding which is futon style. Rooms were warm and reasonably spacious - noting that we rarely spent anytime in them! Breakfast was included daily and although I personally skipped breakky, my husband and 2 children returned to the room each morning satisfied. Complimentary access to 2 washing machines and 2 dryers was an absolute bonus, although I recommend you do your laundry before 3.30pm as the machines are in demand. To save on energy we dried our clothes overnight on the coat hangers provided in the room. No problem in having dry warm clothing by the morning. The team at the hotel - Joanie, Raymond, Jamie & Mayumi did everything above and beyond to assist with restaurant and tour bookings. Transport to ski lifts on Happo One and local restaurants was managed through a front desk booking system and this was well organised and reliable. They even assisted us with a visit to the supermarket which was extremely accommodating. The hotel had a male and female Onsen for hotel guests and this was a particular highlight after a big day on the mountain. We can't fault this hotel. We will be back and already counting the days until our return.
A big thanks to the staff who helped to make our holiday in the snow extremely memorable.
Date of stay: January 2020Trip type: Travelled with familyThis review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Response from WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments
Responded 7 Feb 2020
Dear Jodimalva, Thank you for your compliments and kind words, it was a pleasure looking after all of you. We hope to see all of you again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.