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Empire State Building Questions & Answers


I have booked tickets but have no received the confirmation email with the tickets to print at home. Paid through PayPal and transaction has gone through.

What do I do if it doesn't come through?

over a year ago Answer

2 answers

Attraction representative
New York City, New York
Helpful answer
Not as helpful

Hi jessicapuddy,

Thank you for your inquiry. Please note that it can take up to 48 hours to receive your tickets when purchased online. If you do not receive them during that time we recommend either calling us directly or using the contact form on our website to get in touch with order support.

11 months ago
Ronkonkoma, New York
Helpful answer
Not as helpful

I also bought tickets online but I did not use PayPal. I used my own credit card and tickets were immediately available or at least within 24 hours I don't remember exactly. I would call Empire State Building. I had a different question and they were very nice and helpful

over a year ago
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