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Holland America Koningsdam

106 reviews
 All photos (2,412)2,412
Full view
Traveller (372)
Common Areas (1,226)
Dining and Bars (498)
Itineraries for this ship
Itinerary

Overview

About
Passengers: 2,650   |   Crew: 1,036
Passengers to crew: 2.56:1
Passengers to space: 37.6:1
Launched: 2016   

Decks

  • Deck 1
  • Deck 2
  • Deck 3
  • Deck 4
  • Deck 5
  • Deck 6
Additional decks
Deck 1 layout
Cabins
  Single Oceanview Stateroom (OO)  
  Large Oceanview Stateroom (C)  
  Family Oceanview Stateroom (FB)  
  Family Oceanview Stateroom (FA)  
  Standard Interior Stateroom (N)  
  Large Oceanview Stateroom (E)  
  Standard Interior Stateroom (J)  
  Large or Standard Interior Stateroom (I)  
  Large Oceanview Stateroom (F)  
 
Amenities
Disabled Restroom
Atrium
Women
Hudson I
Stuyvesant
Half Moon II
Disabled Restroom
Hudson II
EXC Tours
Half Moon I

Cabins

Balcony
Cabin size: 228 - 420 sq. ft.
Connected rooms: 238
Accessible rooms: 14
Maximum passengers: 4
Number of cabins: 748
Traveller rating
  • 56
  • 25
  • 7
  • 12
  • 6
Time of year
Language
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Patsy130 wrote a review Sep 2022
Kilmarnock, United Kingdom87 contributions21 helpful votes
Great cruise - Inside Passage. Sailed from Vancouver stopping at Juneau, Skagway, Glacier Bay and Ketchikan. As a first time cruiser and alone was a little dubious but the staff were great and i thoroughly enjoyed the whole experience, The scenery was magnificent. Weren't many children on board probably because of its itinery - more for adults who enjoy wildlife, scenery etc
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thomasNewcastle wrote a review Sep 2022
newcastle16 contributions7 helpful votes
We travelled to Alaska with Holland America on the Konningsdam in September 2022… and we were totally disappointed with the shore excursions! 2 of our 3 shore excursions were cancelled last minute! One was the float plane to Neets Bay to view the bears … and we were told due to bad weather! It was a glorious calm day! The excursion team told us the risks involved snd people had died that year from float planes flying in bad weather!! When we docked we booked a similar experience , flying to another bay, past neets bay . The weather was glorious , the price was much less than the official ship one and the experience lasted 1 hr longer. The shore excursion team also tried to charge us for snother excursion we didnt go on thst was €225 and on shore we could get it for €75! Exactly the same. As we docked late in Segway they also csncelled our whsle wstching experience…when we disembarked we booked the same trip for significantly less!! So we were owed over €1100for trips they cancelled. We expected to get refunded whilst on board ..we werent ! They charge us straight away on board for anything but apparently NOT REFUNDS! They told me to e mail for refunds to snother address, I HAVE SENT OVER 20 EMAILS OVER 4 WEEKS SINCE DISEMBARKATION AND NOT A SINGLE REPLY TO GET MY €1100 back!!! I have the statement showing the money owed .. just repay! HOLLAND AMERICA YOU ARE A DISGRACE!
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Cindy D wrote a review Sep 2022
3 contributions
We had an amazing trip, the ship, the food, the crew were all amaing. However on the last night my sister wanted to put some money on my account (things had been missed charged and she wanted to pay for them) they charged her visa but the money never made it onto my account. I've emailed them twice and both my sister and I have been on hold for over an hour and then given up waiting to talk to someone. It's disappointing because the cruise was good. Just watch the transactions on your statement.
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2Box wrote a review Sep 2022
Vancouver, Canada7 contributions10 helpful votes
This was the first cruise for my wife, the second for me, but not for nearly 20 years. Just needed a quick getaway from kids. Koningsdam hits it out of the park. Top shelf service, top shelf food, top shelf drinks. We could not be happier with our experience. It really felt like a vacation from start to finish. All the food on the LIDO deck was good for the most part. Main dining room was beautiful and the food was terrific...not everything hit it out of the park but certainly met any expectation. The pizza by the pool was very good, as were the burgers. My wife's fave was the herring at the Dutch cafe. Great coffees, great Dutch food. Our room attendant was very attentive. Rooms straightened up daily, if not twice. The entertainment was very good for the most part, and the main stage light show and dancing was quite spectacular! All the staff were gracious and welcoming. Now I just need the casino to give me back the $200 I lost. Will definitely take Holland America again. Excellent cruise. The only hiccup was our first cabin had a banging noise on one wall that would have kept anyone awake. They quickly found us another room. As a resident of BC's Lower Mainland, these trips are great value as we have the luxury of not needing a flight.
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Kelly H wrote a review Sep 2022
1 contribution
+1
Just completed an Alaska Cruise on the Koningsdam. The ship and most staff are wonderful! To say we are very disappointed with the food, an experience in the dining room and contracting COVID-19 would be an UNDERSTATEMENT! #1 Excited to go to the dining room for dressy night and filet mignon oscar. Server was at our table once after another large table was seated. He took our order and NEVER came back even once to check on us. Had to continually try to flag someone else down to even get a glass of wine for dinner, we had completed our meal before any arrived. The food …. The filet mignon was a slice of roast beef with crushed pieces of shrimp .. completely flavourless. Finally the Maître de came to apologize and sent a gift of underripe chocolate covered strawberries to our room. #2. Decided to give the dining room another chance. Service was much improved, however, the food had not. French Onion soup was great, but the Parmesan crusted veal was nothing more then what tasted like a greasy spoon deep fried cutlet. Tasted 0 Parmesan and could not eat as was so grease laden. #3. OK let’s try Room Sevice..another poor choice. Ordered the roasted chicken. Received a piece of chicken breast that was so old and dried out I couldn’t cut it let alone chew it! Was sawdust in your mouth .. completely inedible. #4. Breakfast at the Lido Market. Eggs Benedict, my egg was completely raw! Barely had the membrane cooked enough to hold on the plate, dangerous and inedible! To top this off I received breakfast sausage that had 0 colour and looked to be boiled. #5. My partner contracted Covid-19, as did many other passengers. We were then put under isolation rules on board which left us at the mercy of room service. We were actually lied to about the availability of certain items, orders not correct, always a fight to get your order fulfilled correctly. #6. For disembarkation, all the passengers, at least 60, who had unfortunately contracted COVID 19 ( possibly on the ship) were actually herded like cattle into the same room to be held for clearance an made to wait for an extended period of time. I believe the purpose of this was to make our rooms ready for the next passengers! During the wait at the BB King room, the staff were laying out menus for the guests getting on the ship at the same time….with at least 60 Covid positive passengers to handle. Total joke !
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