Transportation in Honolulu

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Transportation in Honolulu

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What travellers are saying

  • Trina J
    1 contribution
    1.0 of 5 bubbles
    They refuse to refund us when they cancelled out pickup from the airport to the hotel due to flight delay and then they refused to pick us up from the hotel even if we paid in advance. Don’t book with them. Get an Uber. I wish I would had read reviews before booking
    Written 4 March 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Paul_in_Australia
    Mitcham, Australia452 contributions
    4.0 of 5 bubbles
    My partner and I used TheBus during our recent visit to Honolulu.

    We are seniors but purchased an adult weekly ticket for $32. It was a Holo card that can only be purchased at 7/11 stores. There are other outlets but not for weekly tickets

    A single ride costs $3 fur adults or $1.25 for seniors. A single ride is just that: no transfers.

    TheBus covers must if Oahu island and there are some wonderfully scenic routes to explore. We observed few tourists outside the Waikiki/Aka Moana/Downtown/Airport/Pearl Harbor corridor.

    The new automated Skykine rail line is a fascinating and scenic ride but its location is out of the way and not convenient to tourists and visitors.

    Information is hard to come by and we observed many tourists struggling. Some drivers were helpful; others decidedly not. But it must be remembered they are driving in heavy traffic much of the time.

    There is a telephone timetable inquiry number but I found the operators had trouble understanding people who spoke English but with a foreign accent. There is an information office but it is remotely located well away from tourist areas. My experience was the staff were hostile to anyone speaking English with a foreign accent and most reluctant to offer information.
    Written 23 April 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • deedle821
    Austin, TX7 contributions
    5.0 of 5 bubbles
    Our family of 10 was traveling to Hawaii with 20 pieces of luggage plus carry on... I was frustrated trying to find one vehicle big enough to pick us up at the airport until I found Top Limousine Service. First, they immediately responded to my email, had the perfect vehicle to haul all of us and were very reasonable compared to other services I had contacted.

    When we arrived, our driver Bobby was right one time, was wonderful providing us highlights on the culture and pointing out places we could go as we made our way to Hilton Hawaiian Village. He introduced us to Hawaii!

    I highly recommend Top Limousine Service. They are absolutely awesome!
    Written 17 June 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Nik K
    3 contributions
    5.0 of 5 bubbles
    Highly recommended. Comfort, style, prestige, convenience - all at a price that beats multiple rickets on a tourist bus! Airport pick up service gives rhat "wow" factor, and our subsequent 7 hours island tour was perfect. Great communication and personal service from Tina and chauffeur Raymond. Go with these guys and your island adventure will be all that more apecial!
    Written 11 June 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Kris C
    3 contributions
    5.0 of 5 bubbles
    A great service that we will use again next time we visit. It's very easy to book a reservation online / via email. Olivia is friendly and quick to respond to emails. It is also very reasonably priced.

    Rodney picked my wife and I up from Honolulu airport and drove us safely to our hotel. He sent us a text when he arrived and told us exactly where to go. He also texted us the make, model, and license plate number of the vehicle to look for. Our luggage took forever to come out of the plane, and despite warning he may have to leave for another pick up, he waited a little longer for us and was very understanding of the delay. Rodney gave some great recommendations for our trip.

    Jason picked us up from our hotel to take us to the airport. He arrived right on time and was a safe driver. He also provided vehicle information, and even pictures of the car, which was helpful.

    A big thanks to Olivia, Rodney, and Jason for fantastic service!
    Written 8 April 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • CARLOYN P
    MURRAY2 contributions
    5.0 of 5 bubbles
    They kept up with our delayed flight. Messaged me that they were just outside the door of our baggage claim as we were going to do just that. Super nice guy. Clean vehicle. Got us to our hotel directly. Easy Peasy.
    Written 2 June 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Maurizio G
    Menlo Park, CA1 contribution
    5.0 of 5 bubbles
    We used this service in Maui to get to and from the hotel. We were traveling with young children; they provided a car seat for our little one and we had an entire minivan for our transfer at a very reasonable price.
    I would definitely recommend this service!
    Written 20 April 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Norm W
    Vancouver Island, Canada5 contributions
    5.0 of 5 bubbles
    I found Hawaii Paradise Tours on Tripadvisor and noticed that they had amazing ratings. Our volleyball club needed a way to get from the hotel to the airport and to take us to specific tourists spots - Diamond Head at Sunrise, Waimea Falls, Stan Sherriff arena. They handled all our requests like pros and the vehicles were immaculate. Shout out to James,Stan, Alena, Johnny, and a fourth driver that I didn’t catch his name! Highly, highly recommend them!
    Written 4 March 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Dee B
    2 contributions
    5.0 of 5 bubbles
    Shuttle to and from International Airport to Waikiki hotel: efficient, comfortable and such a reasonable price. From initial communication to pick up, it was a seamless experience and a welcome solo pick up after a long flight.
    Highly recommend
    Written 7 March 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Toronto_416647
    Toronto, Canada2 contributions
    5.0 of 5 bubbles
    Their price is very competitive, better than an airport shuttle coach bus. Their service is excellent. There is no temporary onsite parking at the HNL airport and many city streets are one-way in Waikiki. This is why you often have to phone or text them when you are ready. We had an excellent driver (Tommy H). As promised, he was around the area at the time of appointment. As soon as we send the text on arrival, he showed up at the designated spot within a few minutes. I would recommend this company and its drivers to any visitor to Hawaii.
    Written 29 March 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Kerri T
    Huntley, IL3 contributions
    5.0 of 5 bubbles
    We used CLIK Shuttle to and from the airport. They are friendly and fast! My husband even surprised me with a lei when we landed. Both drivers were friendly and gave suggestions about places to go. Definitely will use CLIK again when we come back!! Mahalo!
    Written 5 January 2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • k s
    1 contribution
    5.0 of 5 bubbles
    Jay's Limousine was excellent all the way around. Jay and others were great with communication on all aspects of the trip, great with information beforehand, and everything was as advertised. However, our driver, Mr. Lee, made our tour of Oahu one of the standout experiences of our fantastic trip to Hawaii. Mr. Lee has 30 years of experience and knows every detail of Oahu; his life experience, knowledge of the area, and insider info made for a terrific and fun -- really fun -- day! Thank you to Jay, Mr. Lee and the staff. Karen and Amanda
    Written 14 May 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • AmericanHooty
    North Augusta, South Carolina10 contributions
    4.0 of 5 bubbles
    We used IES to go to the swap meet & back to resort. The driver was borderline abrasive but mainly just lacked any personality at all. However, he was on time, effecient, & provided us the transportation that we needed. He returned to pick us up at the designated time (we even altered it by an hour during the day). Very affordable. If you have an infant be forewarned that they charge full price for all age kids - there is no such thing as a free lap child. But all was told in advance & I would use them again.
    Written 28 June 2018
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Melissa M
    Cleveland, OH6 contributions
    3.0 of 5 bubbles
    Staff was very friendly and efficient, but communication regarding pickup both at the airport and at the hotel was poor at best.

    Upon arrival to the airport the pickup location was just the address of the airport. I assumed there would be a sign or some way for us to know where to go from baggage claim, but there was not. I had to call to figure out where to go, and there seemed to be some confusion about where we were, where to go, and why there was an issue. Once we got that figured out, the experience was great.

    We were scheduled to get picked up from the Hilton Hawaiian Village. Our confirmation email clearly stated the pickup location to be the main lobby. After the driver called us, we discovered the hotel had changed their pickup location some time ago to the bus depot, but the email information was never updated. Two drivers told us they have asked this information to be changed and it hasn't yet been updated. Just beware that communication regarding pickup is poor, but the drivers and vehicles are great.
    Written 2 November 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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