We organized a surprise week long cruise in Greece for my mom's 70'th Birthday, with friends and family.
Zlil from Hopayacht was not only patient, kind, professional, attentive and always available but I could feel she really cared and wanted to make the best experience for all of us. and she succeeded much more than anticipated :)
She helped me organize the group, spoke with indecisive friends in a gentle and positive manner, attended to every need of our group members even without my knowledge, and also organized with no extra charges birthday cakes for 2 friends that had birthdays during this week, in addition to my mom's celebrations.
We also prepared a video and a presentation for my mom, and Zlil not only downloaded the video on a weekend, a day before our departure (it was ready just by then) , but made sure with the Gulet captain that they can show it on the Gulet after performing a test run with him and Aja - another Hopayacht member, based in Budrum Turkey that held a beautiful warm welcome for us when we arrived at the first day.
The vacation itself was absolutely perfect. The kind and professional crew, the tasty and abundant food , the relaxation, the beautiful private small bays that we stayed and swam in, the interesting islands with reach history and authentic beauty, and of caurse the free quality time it provided us to celebrate and be together with no worries about what we should do next - everything was taken care of.
The weather however did not cooperate. We had strong winds and even rain during this week. But even there Zlil showed herself to be the best service provider. She called us during the trip several times, offering activities that are suitable for rainy weather - such as organized tours, spa and so on...
I never had a travel experience where even the planning stages were such a joy. Zlil made it so by letting me feel that everything is under good care and control. She really understood our specific needs, knew the group members even better than me sometimes (friends of my parents) and she really wanted what is best for all of us.
We are definitely going to come back again for another tempting cruise.
It's ideal for group of friends or family that just want to have the perfect combination of fun & relaxation , water sports and swimming, exploring interesting and unique sites, and having quality peaceful time together which unfortunately doesn't happen so often in the hectic fast moving world that many of us live in !