These guys are the best!! We booked the private sailboat yacht through Vanessa. She was extremely pleasant and easy to communicate with via e-mail. She set everything up & ensured us that the driver would be picking us up at our hotel & would bring us to the marina and back to hotel once excursion was over, no need to worry about anything. Our driver, Oliver was on time & such a great guy. He had refreshments, beers, water a super clean vehicle with good music. Once on board we met our captains Mr. Jorge & Manuel. They had caught a fresh Mahi Mahi earlier that morning and were excited to prepare it for us. The instructed us of safety procedures and where to find life jackets & then we were on our way. The ride was beautiful. I was traveling with my 2 year old daughter and the waves made her sleepy but luckily there were two beds below deck for her to safely take a nap. I would advise you to take Drammine incase you get motion sickness, sailboats ride alot different then a speed boat fo I was glad we all took some half hour before we got on the boat. They prepared us fresh ceviche, mixed drinks, beers, and slammin margaritas. The boat then brought us to the beautiful Cozumel island. Here, we were able to shop, eat, sightsee for as long as we wanted & then we took the ferry to Playa Del Carmen. Both Playa Del Carmen & Cozumel are very safe to walk around. Vanessa & Oliver were in constant communication with us via WhatsApp so that he can meet us at the Playa Del Carmen ferry to drive us back to the hotel. Vanessa also has an office in Playa Del Carmen so if you want to book any additional tours, etc.. she can arrange it all for you right there & she is super helpful and friendly. I am so glad we booked this with Turismo because we did not have to worry about a thing & we were safe 100% of the time which is most important to me when traveling with my 2 year old.