I never leave reviews but this experience was so bad that i felt the need to help someone else from having the same issues.
All my daughters wanted to do in Aruba was go jet skiing. We rented from Art's because they were on the beach where we were staying and approached us a few times, although not pushy.
When we finally went, i noticed their Jetski's were outdated and very beat up compared to the others.
Regardless of the looks, the jetski worked just fine until it died on us. This is where it got bad. We sat out and waited for 20 minutes and nobody from Art's even noticed. Luckily, another owner actively patrols in a boat watching his equipment to make sure his patrons are ok. He went to the beach and tried to flag someone down from Art's but could not find anyone. This is because the guys working on eagle beach were clueless, not paying attention and sit behind the wall of their hut so they cannot see anything. My poor daugther was freaked out while we waited.
Luckily this guy came back and brought us ashore. They gave us another jetski and as we went out, it barely moved. I came back in and they gave us another one that was just brought back. This was their last one. This was more beatup than the last two. It worked fine though. After a few minutes, they came out to get us. I told them I had been sitting in the water for 20 minutes and i had purchased an hour and still had 30 mins. After arguing with them, they apologized for the inconvenience.
When we finally got back, i asked what was wrong with the original jetski. It was out of gas. Really? You send people out without checking first? This doesn't surprise me after seeing how they don't pay attention.
I would highly recommend you stay away from these clowns and find a better company to rent from.