First of all, thanks to Viator for arranging Suga as my tour guide, 77 yr old man with super energetic and friendly attitude. People call me Suga too...I felt safe all the time with Mr.Suga... He knows the history of all the places in Osaka...Very experienced, very accommodative and we ended the tour after 6 hours 40mins (actual time for tour was 6 hours)....
Personal msg to Viator: After confirmation, please send an email that I will receive an email about the tour guide, etc...after i paid, I didnt receive any email on the tour details , where to meet etc.. and the japan tour agency number was not clear (it was not available to speak to anyone)..luckily, FB viator helped me on this......