Saks Fifth Avenue
Saks Fifth Avenue
4
10:00 AM - 8:30 PM
Monday
10:00 AM - 8:30 PM
Tuesday
10:00 AM - 8:30 PM
Wednesday
10:00 AM - 8:30 PM
Thursday
10:00 AM - 8:30 PM
Friday
10:00 AM - 8:30 PM
Saturday
10:00 AM - 8:30 PM
Sunday
11:00 AM - 7:00 PM
About
The flagship Saks Fifth Avenue offers personal shoppers, a private dressing suite, and the latest styles in women's apparel, shoes, handbags, jewelry, accessories, beauty products, and home goods.
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The area
Neighbourhood: Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
How to get there
  • 5th Ave / 53rd St • 4 min walk
  • 47–50 Sts – Rockefeller Center • 4 min walk
Reach out directly
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
729 reviews
Excellent
391
Very good
221
Average
54
Poor
21
Terrible
44

NikaNumber1
Royal Oak, MI6,580 contributions
Nov 2023 • Couples
I was expecting more holiday decorations on the exterior of the building, mostly decorated in the displays.

Maybe there wmore to come after or around thanksgiving? I just see the big Christian Dior Saks sundial on the front 5th Avenue.

Very colorful interior.
Written 4 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cindy L
Bismarck, ND358 contributions
Oct 2023 • Friends
Saks is always a must stop while in NYC. The atmosphere, clothes, cosmetics area, etc. I always have to check their windows; they always do an amazing job with them.
Written 12 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

A G
4 contributions
Sep 2023 • Family
My daughter and I spent almost the entire day shopping at Saks!! Beautiful store with wonderful customer service!!
Written 10 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ondřej Š
1 contribution
Apr 2023
I have not visited the shop myself, but bought dress online and shipped internationally. I am a costume designer and i needed the dress for a project, but due to shipment delay i had to return the dress so i can get my 3000$ back and thats where all the problems started. I wrote an email to cancel the shipment but Saks told me that its already on the customs and they cannot do that. I called the shipping company DHL to tell them my problem and they said to us, they are gonna take care of it, send it back. I never unpacked it, i have'nt even seen the package, it never crossed the borders. After month it started to be suspicious that we havent got refund yet so we sent couple of emails to Saks with no respond. I called DHL once again to be assured that package was delivered back to the store two weeks ago. I waited additional two weeks and then called their customer services. After 30 minutes of waiting the lady kept telling me that there is some kind of a problem and she has to call superior, that happened three times. I told them every information needed, order number, number of the shipment, even the name of the person that received the package. They told me that there was some kind of problem and they are gonna send me some kind of form to claim my refund. I told her im waiting for almost two months now to get my refund and i want my money back. That started to look suspicious, so i looked up reviews of the store to find out, that there is a bunch of people waiting for getting their refund or goods they ordered. I send them another email and even started chat on their website to be shutdown three times. Only thing that helped was opening dispute on PayPal. Luckily i got money back. Today! But I am never going to buy anything from this store again. Absolutely the worst customer services out there!!!
Written 30 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

StephenCross
Dublin, Ireland18,403 contributions
Feb 2023 • Couples
Saks Fifth Avenue is the flagship store for the Saks group. Located opposite the Rockefeller Centre and Saint Patricks it truly is a great location.
Written 6 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leonhkny
Hong Kong, China14,185 contributions
Dec 2022
Saks is the typical department store you can imagine in New York. It includes every major brands and is always popular among shoppers. Do come around Christmas to experience the festive vibe.
Written 13 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mrs W
1 contribution
Dec 2022 • Family
We were on a special mother daughter trip from London to New York and decided to treat ourselves to something special. So we went into Saks to look at some designer handbags first stop Dior! A rather dumpy snooty sales assistant greeted us & very quickly said to a younger male colleague "I think these are for you!!" And laighed!! How dare she assume that we were not worthy of being in that area in Saks. Unfortunately lady your loss!! We went on to purchase many lovely designer items elsewhere.
Written 7 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LuxuryTraveller32
Brisbane, Australia53 contributions
Nov 2022 • Solo
Okay since I can’t get Saks to respond to my emails and customer service requests I am running out of options so now trying a review. I placed an online order. I received it and it didn’t fit so I arranged to get a refund. A month after returning the item I still don’t have the refund and despite multiple emails and customer service chats I haven’t resolved it. This has been one of the worst customer experiences I have had. I will never shop here again! Last ditch effort to get help by posting a review
Written 17 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AndyE224
Buenos Aires, Argentina309 contributions
Aug 2022 • Solo
Absolutely loved everything about this store: from the colorful displays, the exquisite fragrance smells, the great variety of products and great customer service. Found exactly what I needed and more
Written 11 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stephanie P
Eden, NC8 contributions
Jul 2022 • Family
Lots of fabulous brands and some decent deals can be found in Saks. The looks, monitoring and following by staff we were subjected to was unseemly and inappropriate. Once we made a purchase it seemed the security detail moved on to others.
Written 24 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Saks Fifth Avenue - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Saks Fifth Avenue

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