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Macy's Herald Square

Closed Now: 10:00 AM - 10:00 PM
Open today: 10:00 AM - 10:00 PM
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2,063
All photos (2,063)
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Certificate of Excellence
What Makes It Special
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has...More
Closed Now
Hours Today: 10:00 AM - 10:00 PM
Suggested duration: 2-3 hours
Traveller Overview
  • Excellent45%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“huge store”(74 reviews)
“flower show”(37 reviews)
Contact
151 West 34th Street, New York City, NY 10001-2101
Midtown
Website
+1 212-695-4400
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Reviews (4,457)
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2,445 results
Traveller rating
1,074
747
346
141
137
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LanguageEnglish
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1,074
747
346
141
137
Show reviews that mention
All reviews wooden escalators huge store flower show shoe department black friday largest department store in the world santa land ralph lauren shopping experience christmas windows new york flagship store great place to shop under one roof great shopping holiday season bargains
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1 - 10 of 2,445 reviews
Reviewed yesterday via mobile

I visited this store as much for the experience rather than any strong intention to purchase. The store is vast, we decided to explore by visiting the top first. We were glad we did, there are a few eateries on the upper floors including McDonalds,...More

Date of experience: February 2019
Thank woody_clare
Reviewed 4 days ago via mobile

Visited this store while on vacation in NYC, my daughter loved it, plenty to suit all ages and reasonable prices in a prime location

Date of experience: February 2019
Thank Stuandkerry33
Reviewed 5 days ago

We visited NYC 2 weeks before Christmas, I must say we were disappointed by this stores Christmas department or shall I say lack of. Its not what you see on the TV that its so Christmassy, we were so disappointed. That said, the store is...More

Date of experience: December 2018
1  Thank MarkHadley
Reviewed 1 week ago via mobile

Tried to purchase some gifts for my grandchidren, went to till on 7th floor in children’s department. Totally ignored by sales assistant who just turned her back on me and carried on folding clothes. I politely tried to attract her attention but she point blank...More

Date of experience: February 2019
Thank LeedsYorksUK
Reviewed 1 week ago via mobile

This store is just amazing. The staff here is very friendly and the store is huge. If you’re looking for great shopping stop by.

Date of experience: February 2019
Thank 837jessl
Reviewed 1 week ago via mobile

What a store- it has everything and more. We spent more on our shopping days in Macy's than we did at the Woodbury Common Outlet. There were more deals and more choice at similar prices to the outlet and no need for a long bus...More

Date of experience: February 2019
Thank topmanjdc
Reviewed 1 week ago

Well i'm not into shopping but somehow got the bug whilst shopping here. Fab wooden escalators, floors and floors of different designer clothes with the odd bargain dropped in. Nice Starbucks and eating places. You can spend hours in there as my other half did....More

Date of experience: January 2019
Thank Serene-View
Reviewed 1 week ago via mobile

Macy's never fails to surprise you, once you get into the store. We were here on the eve of Christmas, there was so much to choose for holiday gifts. Quite affordable too. Going into this Macy's property is like a pilgrimage! You keep going until...More

Date of experience: January 2019
Thank YatriForever
Reviewed 2 weeks ago via mobile

Macy’s Herald Square is such a large store, I visited several times during the 2 weeks I was in NYC. I adore the variety on offer in each department, on every level!

Date of experience: January 2019
Thank olgamariemsn
Reviewed 2 weeks ago via mobile

Yip, there it is as the title says, getting men shopping 😂 This store is flipping massive and floors to get lost in, just as well as you have food and drink locations on every floor from McDs to Starbucks 😋 The staff very friendly...More

Date of experience: February 2019
Thank mferguson11
View more reviews
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Questions & Answers
Ask a question
Maria R
13 December 2018|
AnswerShow all 8 answers
Response from ERat |
Depends on when you go. Early morning (8:30-9:00) time slot took just under an hour on Sunday, Dec 15. I would expect afternoon and evening waits to be MUCH longer.
1
Vote
TrailBlazer363963
25 November 2018|
AnswerShow all 10 answers
Response from MacysTourism | Property representative |
Unfortunately we do not offer parking at Macy's. We do have a few garage options in the neighborhood. The one I suggest would be the Icon Parking garage located at One Pennsylvania Plaza.
0
Votes
mya_xoxo
21 November 2018|
AnswerShow all 7 answers
Response from MacysTourism | Property representative |
Santaland reservations can be made up to 5 days in advance so you should be able to book any available slots when 12/19 or 12/20 rolls around. I hope you're able to get a reservation and have a wonderful time with your... More
1
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