Empire State Building
Empire State Building
4.5
Points of Interest & LandmarksArchitectural BuildingsObservation Decks & Towers
9:00 AM - 12:00 AM
Monday
9:00 AM - 12:00 AM
Tuesday
9:00 AM - 12:00 AM
Wednesday
9:00 AM - 12:00 AM
Thursday
9:00 AM - 12:00 AM
Friday
9:00 AM - 12:00 AM
Saturday
9:00 AM - 12:00 AM
Sunday
9:00 AM - 12:00 AM
About
The Empire State Building is the World's Most Famous Building. It rises 1,454 ft from ground to antenna & features the only 360 degree open-air vantage point of Midtown. The 86th & 102nd Fl Observatories are open daily, see esbnyc.com for hours. On a clear day you can see up to 6 states. The brand-new 2nd floor museum (included in all ticket options) offers guests 10,000 sq ft of interactive exhibits that invite visitors on a journey beginning from the building’s construction to its current place in pop culture. The 102nd Fl Obs features floor-to-ceiling windows and a glass elevator with sound & light experience. It is the jewel of NYC. All signage, audio & exhibits in the building are available in 9 languages. We offer free Wi-Fi. The 34th St Lobby entrance features a grand staircase with a 2-story architectural model of the bldg & a high-tech LED exhibit that celebrates lighting ceremonies performed by famous, celebrity guests. Express guests receive red carpet VIP treatment.
Duration: 1-2 hours
Suggest edits to improve what we show.
Improve this listing
Admission tickets
from
HK$381.38
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Top ways to experience Empire State Building
The area
Address
Neighbourhood: Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
How to get there
  • 34th St – Herald Square • 3 min walk
  • 33rd St • 5 min walk
Reach out directly
See what travellers are saying
  • infoP2862YU
    Sound Beach, New York1 contribution
    5.0 of 5 bubbles
    Wonderful family activity
    I came with my wife and daughter and we had a wonderful time. Our hotel was two blocks away so this an obligatory trip. Everyone who works here is very friendly and kind. The entire experience is immersive; from the elevator “ride” to the top of the building to the “museum area” to the King Kong “window” to the panoramic room with windows to the pinnacle; the out door observation deck. Great activity for a date or families I highly recommend
    Happy to hear that your party had a great time with us. Hope to see you soon. Thank you for the review.
    Written 3 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written 3 October 2023
  • almconnell1952
    Las Vegas, Nevada1 contribution
    5.0 of 5 bubbles
    Epic and Educational
    I thoroughly enjoyed the exhibits and depictions of how it was built. Made it all seem like it was built yesterday and I was there to witness history with my own eyes. More than anything, I was blown away at how immaculately the art-deco beauty and workman had been preserved. It still looks brand new.
    Thank you for your review. We are happy to hear that you enjoyed our museum and gallery just as much as the view.
    Written 3 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Written 3 October 2023
  • christine H
    Cincinnati, Ohio6 contributions
    4.0 of 5 bubbles
    Weekend whirlwind
    A great tourist spot and must do for first time NYC first timers. Unfortunately the weather was rainy and the visibility was poor. The hallways leading up to the elevator were covered with history, etc. I bought expedited tickets for $91...that was a waste of money-- we were in the same line as others.
    Thank you so much for your review!
    Written 3 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Travelled with family
    Written 3 October 2023
  • shaz1862023
    1 contribution
    5.0 of 5 bubbles
    Well worth a visit!
    Booked online the night before. First time to NY so this was a must do. Absolutely loved it. From the lift ride to the history of the building. Photos with King Kong too. Brillant!
    We are so happy you enjoyed the view. Thank you for choosing the Empire State Building!
    Written 6 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Written 5 October 2023
  • Kim T
    Carnoustie, United Kingdom131 contributions
    4.0 of 5 bubbles
    Great views and no queues.
    A great trip up the empire state for incredible views at the top. Lots of information and interesting exhibits on the way up. We had pre booked but it was a week day but tickets were available for those who hadn’t and queues were minimal.
    Thank you so much for your review!
    Written 10 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written 7 October 2023
  • Amanda425Dental
    1 contribution
    5.0 of 5 bubbles
    Outstanding tour with Renita!
    I took the guided tour with Renita, and it was absolutely outstanding. Her knowledge of the Empire State Building made my experience far better than I ever expected. Highly recommend the tour and Renita.
    Thank you for choosing the Vip Package. We will be sure to pass the message to Renita that you enjoyed the tour.
    Written 10 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Written 7 October 2023
  • melanie456756
    Wolverhampton, United Kingdom7 contributions
    5.0 of 5 bubbles
    Incredible views on a clear sunny day
    This was at the top of our list of things to do during our stay in New York. We pre-booked it for 10am (the first slot of the day) on a Monday. There were no queues outside anyway and we barely had to queue for any of the lifts inside either. The exhibitions as you walk around are great with history about the building and the many cultural references to the building too. The one way system through the exhibits and the building was very slick and organised. The views from the 86th outdoor viewing area are amazing. We were very lucky with the weather - it was a bright sunny clear day. You get great views down to lower Manhattan, over to Brooklyn and north towards Central Park. There were stationary binoculars at various points around and you could see people walking around on the Rockefeller building platform, probably looking back at us! All in all, quite pricey but well worth it. We spent about 90mins there in total.
    Thank you for your thoughtful review! We are so happy to hear that the views and experience were a memorable one. Thank you for choosing the Empire State Building!
    Written 10 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Written 8 October 2023
  • david on his bench
    Broadway, United Kingdom57 contributions
    4.0 of 5 bubbles
    Staff obviously not in an Empire State of mind!
    I have visited Empire on several times before and it’s just something I like doing if I’m in NYC. Today was no exception. My wife and I were surprised to see a small queue so decided to buy tickets (which had gone up considerably and nearly made us walk away) and head up to the Observatory. They have done a huge amount of work inside with new exhibits and displays. We got to the 80th floor and what is now called the Observatory. I was a bit disappointed at first as this was all shut in and there wasn’t access to outside. I felt a bit cheated having been outside on all my previous visits. Anyway, they have changed how you get to the 86th floor where the external area is. We were fortunate to have a lovely sunny day with little wind. I could stay up there ages as there is always something to see. I would give this iconic building a five star review but I’m afraid the staff let the Empire State Building down. I approached one guy and said ‘excuse me’. He blanked me. I said it again and there was a bit of a glimmer from him but when I asked could you see Madison Square Garden he just grunted and ignored me again! He wasn’t the only staff member not to cover himself in glory. It does seem to have become a very commercial operation rather than one people were proud to be associated with. A great shame.
    Thank you for choosing the Empire State Building and for giving us a review. We strive to provide superior customer service and seems that is not the case here. Please email us at roomtoimprove@esbonyc.com with your confirmation number, date and time of visit. We look forward to hearing from you.
    Written 12 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled as a couple
    Written 11 October 2023
  • A Midlife Adventure
    Dursley, United Kingdom2,768 contributions
    4.0 of 5 bubbles
    Much better than 10 years ago
    I visited The Empire State Building ten years ago when I was last in New York. Since then they have developed a full background introduction to the history of the building. I particularly liked the video of how they built it with very little if any HASAW regulations- amazing. The exhibition upstairs on the viewing deck of Stephen Wilson’s picture and his incredible ability was also a good added extra. The views of course haven’t changed in terms of how much you can see, such a great 360 panorama
    Thank you so much for your review!
    Written 13 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Travelled as a couple
    Written 13 October 2023
  • lauram0ntana
    1 contribution
    5.0 of 5 bubbles
    Epic experience
    This is a must do if you’re in New York. Views are spectacular and from an iconic landmark. We had lunch at the end at the State Grille which I would recommend as the service and food were excellent. Overall, this is a great way to spend a few hours.
    Thank you for choosing the Empire State building. We are so happy you a had a memorable visit. Hope you’ll come back and see us soon.
    Written 13 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Written 13 October 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles95,646 reviews
Excellent
62,440
Very good
21,882
Average
7,196
Poor
2,380
Terrible
1,759

Pauline2425
Edinburgh, UK29 contributions
3.0 of 5 bubbles
Dec 2019 • Friends
Having visited NY twice previously and used other viewing platforms to see the Empire State Building, with the new glass viewing platform on 102nd floor we thought it worth a whirl.
My main complaint is the lack of supervision when queuing to go from the 88th floor to the 102nd floor using the elevator. There were numerous adults skipping the line (queue). There were many families with young children, standing inline patiently, however several couples just walked to the front. They were never confronted by staff. If there was more staff supervising this could be managed better and the problem be eliminated. My group (4) and others felt frustrated and annoyed. This made the trip
It cost almost $90 to go to both viewing platforms, its just not good value for money.
Written 16 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Pauline2425, We are always looking for ways to improve the Empire State Building experience, so we greatly appreciate your feedback. We work hard to provide a unique experience for all our guests, and hope you were able to enjoy the other activities we offer, including our timeless Art Deco and architecture as well as our new and exciting interactive exhibits. Thank you for visiting. - Empire State Building
Written 21 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pathfinder691843
2 contributions
3.0 of 5 bubbles
Dec 2019 • Couples
The check in was relatively fast, there was not a line because the visibility was low that night. There were many workers but it seemed like we were an annoyance asking for help when the ticket reader wasn’t working and letting us through. The lady yelled over to me “scan it to go through” and I said it’s not working and she rolled her eyes and said scan it. I asked if someone could come help us because it wasn’t working. We paid extra for skip the line and the “red carpet” and were not treated very kindly at all. The view from the top was pretty great but trying to get up there was extremely frustrating and made us want to immediately leave. When you pay over $200 to look off a tall building you at least want the staff to be helpful when their scanner isn’t working. Made us not ever want to come back and be really irritated at the money we spent.
Written 4 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Pathfinder691843, We read your review about your recent visit to the Empire State Building Observatory. While we aim to do our best at all times, we recognize that sometimes we fail, and from our failures we learn. We are very sorry to hear that your experience was a disappointment, and we very much would like to improve. Would you please be kind enough to reach out to us at roomtoimprove@esbonyc.com with the date, time, location, and any other specifics from your visit. It will help us and future visitors. We are excited about the recent opening of our newly renovated 102nd floor Observatory. If you are kind enough to share your experience with us, we will happily email you a discount coupon for your next visit. We will also happily email you a unique, high definition image of the Empire State Building. Once again, we are sorry, and many thanks in advance for your help! - Empire State Building
Written 13 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Maps618538
1 contribution
3.0 of 5 bubbles
Jan 2020 • Friends
First off, we did not see the advantage of paying more for a "avoid the line" ticket. The Red Carpet does not extend throughout entire tour.
My husband and I wanted to experience the Observation Deck of many favorite movie locations for ourselves, so together with another couple we purchased $40.00 tickets online for a Thursday afternoon just after New Years. We did expect some wait and we also expected a smooth experience. It was a smooth experience for those with a LOT of patience. This is not an experience for young children. Once we got onto the first elevator to the 80th floor we waited to get a spot at one of the windows to catch a view. Then the unorganized (no designated/corded line) wait for the next elevator to the 86th floor observation deck where the magic of movies happened seemed to take forever! Again the volume of other tourists lined up around the deck (which appears MUCH wider in the movies) made the experience less than romantic. The staff was attentive once you got close to the elevators and exits.
So our bucket list item was checked...glad that's over!
Written 7 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Maps618538, We appreciate your feedback and are sorry to hear your experience with us was less than memorable. For future reference, to avoid peak-hour lines and crowds, we recommend arriving during off-peak hours: between 8-10 am or after 11 pm. Thank you for visiting. - Empire State Building
Written 8 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tammynp26
New York16 contributions
4.0 of 5 bubbles
Feb 2020
We went on a Sunday and surprisingly there was NO line. I heard you can stand in line for 45mins to an hour. Staff are very helpful. Tickets was $45 each. If you plan to visit NYC and want to do more than 3 attractions, I recommend purchasing the city pass. you'll save money that way. The security process is kinda like the airports TSA. Basically everything off onto the bin, only thing is you can keep your shoes on. NO Glass bottles are allowed. You'll walk through the exhibit with lots of displays for you to take photos, read and watch. Then you'll proceed to the elevator which take you up to the 80th floor. While in the elevator it'll show you a small imax video of the process of building the empire. On the 80th floor you get the view of the entire city. You have an option to go outside for a better view too. They do have heated lamps all around to keep you warm during winter. To go up to the highest floor 102. its an additional cost. For me 80th was good enough. I'm sure its the same view. The experience was ok. I wouldn't pay to go again. Not worth the money.
Written 29 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HC
Portsmouth, UK127 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
When booking tickets for the Empire State Building I upgraded to the VIP package which included the express line and access to the 102 floor. Always a risk as you don’t know how busy it will be but luckily on this occasion the queues were huge and the risk paid off. Fantastic views from the top, we were lucky as we had a clear day. Also worth seeing it during the evening, New York looks stunning lit up. All in all a wonderful experience.
Written 26 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrew P
Manchester, UK214 contributions
4.0 of 5 bubbles
Dec 2019
The Empire State is absolutely the most iconic representation of New York. I know for others it will be the Statue of Liberty, Central Park or even Times Square, however, for me it's the Empire. We had to wait a number of days before our visit due to bad weather. When the weather was clear enough to promise great views our family, and many others, queued for our visit. Despite being quite busy we flowed through the exhibition areas, security and the ticket area. The staff were friendly and courteous.

One glitch in the matrix was that to go to the top of the attraction you had to pay more money. Not something a family want to hear for an already squeezed holiday budget. We paid for our visit using a city pass so potentially missed out on the ticket options that would have informed us of the extra charge.
Written 13 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tony C
Clonmel, Ireland1 contribution
4.0 of 5 bubbles
Jan 2020 • Family
Like most attractions in US Airport security screening applies, which in this day and age should be a comfort to all despite the additional time it takes to process through same.
Once through security things moved fairly seamlessly with the opportunity to browse in the pictorial and video gallery or to proceed directly to the lifts to the 80th floor. Lift very smooth and you would hardly know you were moving. Good picture ops on 80th floor through windows however you can go up to 86th floor by lift or stairs and that floor is open to the elements with possibly better picture ops but fairly chilly with wind chill when we visited in early January. It was possible to go up to 102nd floor but I think this required an additional ticket (and possibly additional payment). Overall a good experience and would recommend it .
Written 10 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Debbie C
Los Altos, CA40 contributions
4.0 of 5 bubbles
Feb 2020 • Family
The Empire State Building is as iconic as ever. We were there late afternoon on a gorgeous February afternoon over the winter break (ski week in California). Loved loved loved the upgrades and the view from 102nd floor was even better than the lower floors. I want to say it was worth the upgrade but wow! $77 per person?! We also went to the World Trade Center and paid $20 per person for a similar experience (although admittedly, I thought being outside made ESB a tad better).

One tip - we didn’t purchase skip the line or the priority tickets on the ESB website and didn’t need them at the time we went (around 3pm). Happily no lines.
Written 19 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kytraveler93
kentucky82 contributions
3.0 of 5 bubbles
Feb 2020
The Empire State Building is a "must see" in NYC. We opted to go to the 102nd floor. We bought the express pass which was great...for awhile. At first we really did get to bypass the lines, and it didn't take long at all for us to go to the 80th and 86th floor. However, once we got to the elevators to go on up to the 102nd floor there were some issues. My husband and I were standing in line to get on the elevator, and we should have been next. A gentleman walked up with 6 guests and told the guy working the elevator that they had express passes, and so they were put on the elevator in front of us, and we had to wait. uhhhhhh, we had express passes too, AND we were already in line. We found that very annoying, and when I said we had the pass, we were told that they were "taking care of everyone". Some other people had the express pass and asked about it, but they were told just to get in line because they were "taking care of everyone". So, it seems that while some employees honor the express passes, some others just take care of everyone regardless of the price you paid for the extra ticket.

Overall, we enjoyed the views and the experience.
Written 9 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi kytraveler93, We read your review about your recent visit to the Empire State Building Observatory. While we aim to do our best at all times, we recognize that sometimes we fail, and from our failures we learn. We are very sorry to hear that your experience was a disappointment, and we very much would like to improve. Would you please be kind enough to reach out to us at roomtoimprove@esbonyc.com with the date, time, location, and any other specifics from your visit. It will help us and future visitors. We are excited about the recent opening of our newly renovated 102nd floor Observatory. If you are kind enough to share your experience with us, we will happily email you a discount coupon for your next visit. We will also happily email you a unique, high definition image of the Empire State Building. Once again, we are sorry, and many thanks in advance for your help! - Empire State Building
Written 11 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jacqui F
London, UK312 contributions
5.0 of 5 bubbles
Sept 2019
We visited soon after the new exhibition has been set up on the 2nd floor. It’s brilliant! There are fantastic wall screens showing builders at work on the construction with rivets flying all over the place, displays showing the development of the site and there is even a massive King Kong hand that you can stand in and looked panicked while your loved ones take photos. But the exhibition is, of course, simply a way of keeping yourself busy before ascending to the Main Deck to take in the incredible view. The lifts up from the 2nd floor to the Main Deck are a work of art in their own right by the way. We used a CityPASS to visit. With the CityPASS you can go twice in a single day, but we didn’t have time to go twice so we went mid-afternoon and it wasn’t too busy. The discount you get from the CityPASS depends on how many other attractions you combine it with, but if you visit quite a few places you can make a decent saving on the normal price.
Written 6 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 64,467
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

Empire State Building - All You Need to Know BEFORE You Go (2024)

All New York City HotelsNew York City Hotel DealsLast Minute Hotels in New York City
All things to do in New York City
Day Trips in New York City
RestaurantsFlightsTravel StoriesCruisesCar Hire