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Phillip Island Visitor Information Centre

895 Phillip Island Rd, Newhaven, Phillip Island, Victoria 3925, Australia
+61 3 5956 7447
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Helpfu

Well informed, helpful and an easy “ one in all place “ to book your tickets. Some even with a... read more

Reviewed 2 weeks ago
_kdevos65
,
Sydney, Australia
good source of information, not limited to Phillip Island

If you're holidaying on the Bass Coast this is a good information Centre. It has a lot of pamphlets... read more

Reviewed 2 weeks ago
Fiona G
,
Adelaide, Australia
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After advice on accommodation, tickets and things to do on Phillip Island? Stop by our Visitor Information Centre and speak to our local, knowledgeable friendly staff and volunteers for the best things to do, see, eat and special events on Phillip Island. Use our free booking service, Wi-Fi and browse through our range of information on regions throughout Victoria. We also have wide selection of souvenirs, including Australian and locally made products. We sell a wide range of attraction tickets including Penguin Parade tickets. Don’t miss out on your tickets, buy them at our centre. We look forward to your visit!
  • Excellent80%
  • Very good15%
  • Average5%
  • Poor0%
  • Terrible0%
2 weeks ago
“Helpfu”
2 weeks ago
“good source of information, not limited to Phillip Island”
Suggested Duration: < 1 hour
LOCATION
895 Phillip Island Rd, Newhaven, Phillip Island, Victoria 3925, Australia
CONTACT
Website
+61 3 5956 7447
Top Selling Tours & Activities in and around Newhaven
US$189 per adult
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US$34 per adult
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US$61 per adult
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US$51 per adult
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1 - 10 of 18 reviews

Reviewed 2 weeks ago

Well informed, helpful and an easy “ one in all place “ to book your tickets. Some even with a slight discount.

Thank _kdevos65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

If you're holidaying on the Bass Coast this is a good information Centre. It has a lot of pamphlets for locations all over Victoria and plenty of information specific to Phillip Island. You can book tours that are held on the island at the centre.

Thank Fiona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

The staff are friendly and warm and inviting and are extremely knowlegeable about the area. Thank you so much for all information given. Nothing was a problem at all.

Thank NatashaBoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago via mobile

Although a must see encounter that supports wildlife conservation the experience comes with a price and larger, very large crowds to get a glimpse or two of the smallest penguin in the world. There is value in this but the experience can be stressful.

Thank Madhawa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2018

Called in on Sunday 25th February to get a map and more information on what to do and see on Phillip Island. The two ladies on duty were very chatty and helpful, I recommend you make this your first port of call when visiting Phillip...More

1  Thank Michael-4551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenni M, General Manager at Phillip Island Visitor Information Centre, responded to this reviewResponded 15 March 2018

Hi Michael, thanks for taking the time to review our Phillip Island Visitor Information Centre! Great to hear that you found our staff friendly and helpful during your visit, and that you were able to find all the information on what to do and see...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2018

The staff were very helpful & informative! Was able to provide us with good advise and were very knowledgeable.

Thank angeline012017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenni M, General Manager at Phillip Island Visitor Information Centre, responded to this reviewResponded 15 March 2018

Thanks for stopping by! We are delighted to hear our staff were helpful, informative and provided you with great advice on how to spend your time on Phillip Island. Safe travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2018 via mobile

Good customer service, nice staff. Plenty of brochure to get information. Nice and clean area. Great work.More

Thank Zaab Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenni M, Manager at Phillip Island Visitor Information Centre, responded to this reviewResponded 26 February 2018

Hi Zaab, thanks for taking the time to provide us your feedback on your visit! We are happy to hear you enjoyed your visit to our centre and that our friendly staff provided you with a great service! We hope to see you back again...More

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Reviewed 25 January 2018 via mobile

Very helpful and resourceful. Highly recommend. The staff were very helpful and gave great advice on when and where to do attractions according to the weather. Very impressed.More

Thank smiling505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenni M, Manager at Phillip Island Visitor Information Centre, responded to this reviewResponded 30 January 2018

Thank you for taking the time to review the Phillip Island Visitor Information Centre! Happy to hear that our staff gave you great advice on the attractions on Phillip Island and that you found our centre to be very resourceful. Thanks for stopping by and...More

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Reviewed 18 October 2017

Phillip Island is a holiday destination for short breaks for Melbournians and often part of a longer summer holiday trip for others. As such it well warrants a tourist info centre. This one is very well places as you really can't miss it on the...More

Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenni M, Manager at Phillip Island Visitor Information Centre, responded to this reviewResponded 22 October 2017

Thanks for your great summary of Phillip Island as a holiday destination and your overview of our visitor centre! Happy to hear you loved our popular free maps, our range of brochures, books and tourist information, along with our great selection of well-priced souvenirs and...More

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Reviewed 4 August 2017 via mobile

Thanks to the staff here for being so approachable and friendly. Were more than happy to talk us though some stuff, and give exta info to help out.

1  Thank Kirsteen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 August 2017

Thanks for taking the time to review the Phillip Island Visitor Information Centre. Our friendly team are always happy to help out. Look forward to seeing you next time you visit the Island.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
Marcus S
31 December 2017|
AnswerShow all 3 answers
Response from Jenni M | Property representative |
Hi there. As the Penguin Parade is outside, it can get a little chilly with a sea breeze, it is a good idea to bring along a jacket and a rug to sit on. Please be sure to pre-purchase your tickets which are available at the... More
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