The Hershey Story Museum: Hours, Address, The Hershey Story Museum Reviews: 4.5/5
The Hershey Story Museum
The Hershey Story Museum
4.5
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM
Sunday
9:00 AM - 4:00 PM
About
Hershey starts here! How did Milton Hershey go from bankruptcy to brilliance, transforming chocolate from a luxury to an everyday treat? How did he invent a community? Why did he give away his fortune? That's the Hershey story. Enjoy a 45-minute, hands on class in the Chocolate Lab and sample warm drinking chocolate from around the world at Tastings. Grab a delicious treat from the Pantry Café and find a unique assortment of keepsakes and chocolate at Museum Shop.
Suggested duration
1-2 hours
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Popular mentions
4.5
1,777 reviews
Excellent
980
Very good
531
Average
207
Poor
38
Terrible
21
animlluvr
Pittsburgh, PA1,561 contributions
May 2022 • Couples
My husband and I visited Hershey on a history-filled trip. We are not museum-type people but if something interests us we will give it a go. We didn’t know much about the history of Hershey so we decided to check it out. I must say Milton Hershey restored my faith in humanity. He was an amazing man and I’m so glad we went here. It’s not about chocolate per se it’s about a man, his dream and how he overcame all of his obstacles. The staff are incredibly helpful and there is a chocolate tasting and other activities offered. We were extremely pleased with our visit.
Written 22 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AeRoman
Lyndhurst, NJ9 contributions
May 2022 • Family
Went to all the top Hershey Spots: World, Park, Garden and Story. For our group with young children this was definitely a stop we could have skipped. Most of the info they could retain was repeated within the chocolate world factory tour and or the Hershey park monorail ride. For adults interested in more in-depth story of Hershey then I would recommend. I personally learned a lot but hard to really enjoy with little ones restless. We did do one of the world of chocolate tasting downstairs for a nominal fee extra and my 4y who loves chocolate did enjoy that. But you can do that without entering the museum if you desire.
Written 21 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Prussik
Tucson, AZ355 contributions
Feb 2022
Well presented history of Milton Hershey and the town. Personalized kiosks add to the displays. A very well maintained museum. Staff is very helpful.
Written 11 February 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mancini624
Meshoppen, PA2 contributions
Jan 2022 • Family
Fun, interactive, and educational! Came on vacation and was able to count as school day for homeschooling thanks to how educational it was and they made it fun for learning, too! We had fun learning about the history and person of Milton Hershey! I would suggest if you have kids, do the apprenticeship program! We plan to return again!
Written 14 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
John K
Lebanon, PA387 contributions
Dec 2021
Listen, you might like Hershey Park with all its activities and the wonderful chocolates that accompany your time there, but it is really incredible to learn about Milton Hershey. His life story is quite interesting, and I never realized how much of a philanthropist he was till I visited the museum. You could easily spend two hours there. There's also a wonderful cafe attached to the museum. It was closed while we were visiting, possibly because of Covid issues, but if it's open when you go, be sure to enjoy some food there.
Written 30 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
sue5290
White Plains, NY170 contributions
Dec 2021
This was a very well done museum that was not on our list of places to stop. But we passed it and were intrigued, so went in. This museum is a great mix of things about Milton Hershey and how the company evolved as well as history lessons interwoven into the displays. There were many interactive things to do from playing videos to designing candy bars. And I learned a ton about Milton Hershey that I didn't know.
There was a holiday event for kids that involved finding a bunch of elves around the museum. They were very well placed inside displays and it was fun to watch them being discovered. There was also a chocolate lab-type class that was very well attended.
The building is beautiful, the layout very easy to follow, and the entire place was clean. Staff was helpful. Discounts for Seniors, Military, Teachers and others made this a value!
There was a holiday event for kids that involved finding a bunch of elves around the museum. They were very well placed inside displays and it was fun to watch them being discovered. There was also a chocolate lab-type class that was very well attended.
The building is beautiful, the layout very easy to follow, and the entire place was clean. Staff was helpful. Discounts for Seniors, Military, Teachers and others made this a value!
Written 13 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarylandCatmom
Odenton, MD22 contributions
Nov 2021
The story of Milton Hershey, his company and his philanthropy are thoroughly presented through a series of displays. The main display covers Hershey PA and the display on the lower level (I am not sure if this is a permanent display or a special display.) covers the Hershey Company's Cuba operations.
The docents are well-informed and answered all of our questions thoroughly. The facility has an elevator and some seating scattered throughout. There is a shop on the first floor.
The docents are well-informed and answered all of our questions thoroughly. The facility has an elevator and some seating scattered throughout. There is a shop on the first floor.
Written 10 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vicki A
Brunswick, Md.1,351 contributions
Dec 2021
We very much enjoyed visiting this museum. To learn more about Milton Hershey and his wife and their life was very inheriting. You can spend as much or as little time as you want here. Nice little gift shio.
Written 8 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Del D
Portsmouth, OH230 contributions
Nov 2021 • Couples
Such a fun and wonderful place to learn the history of the best candy bar ever. The story of Mr. Hershey and his journey is an inspiration
Written 27 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Timezone Travelers
Venice, FL1,591 contributions
Nov 2021
Good overview and history lesson Hershey, the town and the man. We enjoyed this and also the chocolate tasting as well.
Written 15 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lisa D
Somerset, KY26 contributions
We want to visit Hershey, but we are limited in time. We want to devote an afternoon there. My must haves are the trolley tour, make my own chocolate bar, and Chocolate world. Is it doable in an afternoon? There will be three adults so I'm okay with skipping the 4D experience and tasting room. Thanks!
Tim R
Bethany Beach, DE188 contributions
The Hershey Museum is a must for me. If I had limited time, I would skip Chocolate World. To me, it's more of a young kid thing.
denitrip
Miami, FL399 contributions
How long is the tour
Ryan 2554
Katy, TX20 contributions
There are no guided tours. You go at your own pace. We spent a little over two hours there. The only thing we missed out on was a tour of the Chocolate Lab. You’ll have to check the times on the website. Enjoy. We certainly did
I see on the website you can buy tickets combining the museum and lab. Is there a ticket that includes tasting, the gardens and story? Or is it $46 to do all five? And can it ALL be done in one day?
Deborah T
Maryland236 contributions
Right now you can purchase combo tickets for Hershey story Museum and the Hershey gardens. I think you have to buy the tickets to the Chocolate Lab on site I think the website is simply showing you the prices. If you click on purchase tickets the website tells you that the prices do not include the chocolate lab.
Felicity B
Hyde Park, NY3 contributions
How long to do the museum?
MontanaMike2013
Whitefish, Montana152 contributions
An hour or two should be sufficient to cover all of the exhibits
MRJJ183
Belmont, NH85 contributions
This is our second time to Hershey. We have done Hershey's Chocolate World, but not The Hershey Story. Is there much of a difference between the Chocolate Lab and the Create Your Own Chocolate Bar at Chocolate World?
Lynn905
Jackson, MI208 contributions
Yes, there is a difference. The Create Your Own Chocolate Bar is hands on and you walk along watching an actual conveyor belt as the candy bar is being made. As part of the process, you also design your own wrapper and receive the large candy bar at the end in a very nice Hershey's tin. For the Chocolate Lab, you sit and listen to someone talk about the different kinds of chocolate, taste test several different kinds of chocolate, and watch a short film. Maybe a half hour at most. At the end of the lab, you receive a small candy bar on the way out. Very educational. Depending on how the crowds are, the Create Your Own Chocolate Bar takes longer and you are standing the whole time but it's neat to watch.
JaimeSommers
Williamsburg, VA109 contributions
Is the Hershey Story good for adults?
Joseph S
Carteret, NJ107 contributions
Excellent for adults. As a history buff I found it very informative
MRJJ183
Belmont, NH85 contributions
Has anyone done the chocolate tastings with kids. We will be travelling to Hershey with four kids (ages 10, 9, 7 and 4). We saw that they have a tasting for kids, but it basically just looks like a fun drink for them. That might work for the 4 year old, but I imagine the older kids will want in on the chocolate tasting. Is this an appropriate activity for kids of that age? The website seems to imply that it is for adults? Also, we will be going to Chocolate World as well. Does it make sense to do both chocolate tastings? Lastly, how is the chocolate lab at The Hershey Story?
SpanishteacherMD
Ellicott City, Maryland1,505 contributions
The drinks can be fun for kids, but my wife and I found them to be bitter, so if your kids are picky, it's not going to be a great experience. My wife and I enjoyed it.
Regarding the Chocolate Lab, somewhat pricey, but our kids loved it. Make your own chocolate bar with your own wrapper. They loved it!!!
Frequently Asked Questions about The Hershey Story Museum
- The Hershey Story Museum is open:
- Sun - Sat 9:00 AM - 4:00 PM
- Hotels near The Hershey Story Museum:
- (0.37 km) Simplicity Inn Hershey
- (0.55 km) Days Inn by Wyndham Hershey
- (1.18 km) Fairfield Inn & Suites Hershey Chocolate Avenue
- (1.40 km) The Suites at Hershey
- (1.25 km) Courtyard Hershey Chocolate Avenue
- Restaurants near The Hershey Story Museum:
- (0.02 km) Cafe Amusee
- (0.03 km) The Pantry Cafe
- (0.12 km) Phillip Arthur's Cafe
- (0.08 km) Fenicci's of Hershey
- (0.13 km) The Chocolate Avenue Grill