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Splash Zone Waterpark

292 Reviews
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Splash Zone Waterpark

292 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
292Reviews18Q&A
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Mike B wrote a review Sep 2020
4 contributions
So the park was very clean and we enjoyed the slides, but down hill from that point. So we rented a cabana near the bar. Thought it would be neat to do some riding than hang out and have a few drinks from the bar. Well the plan backfired when we learned they had just a single bar tender and the line was 20 mins to get a single drink- just to find out the drinks we wanted were not being made that day. Of course no way to know that until we finally got to front of the line. So ended up settling for a $16.00 drink I didn’t even enjoy. So than about 2 hours in it starts to rain/ lightning. So as you would expect they had to close the slides down, so we retreated to the Cabana. A few minutes later we were rudely ordered to leave. So we began to gather our things but I guess not fast enough because they got hostile and aggressive that we were not moving fast enough. Understand by this time the lightning and rain stopped, oh and did I mention, the bar 50’ away from our cabana was still selling $20 drinks, and that seemed just fine by staff. Got that? So long as you continued to spend money you were safe, but if you wanted to use your prepaid cabana you had to leave for your own safety. My biggest problem was with how rude and aggressive the staff had become. Others complained about the same thing
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Date of experience: August 2020
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Hope P wrote a review Sep 2020
1 contribution
Family friendly spot! Rides are so fun and the staff is amazing and friendly. Recommend this spot for all ages! Good food and fun bar at the flowhouse as well.
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Date of experience: August 2020
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Response from splashzonewildwood, Front Office Manager at Splash Zone Waterpark
Responded 5 Sep 2020
Hi! Thanks so much for the feedback! It is guests like you that keep us going! We hope to see you here again soon.
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JoAnnG438 wrote a review Aug 2020
Philadelphia, Pennsylvania26 contributions8 helpful votes
My son and I enjoyed our time at the water park. I was pleased with the social distancing and limits on numbers of patrons allowed in at one time. My only complaint was with the food. I purchased two soft pretzels for my son and I. They were so covered in salt, we couldn't finish them. I hate wasting food, but these were inedible. Since we were still hungry, I ended up buying cookies instead.
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Date of experience: July 2020
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Response from splashzonewildwood, Front Office Manager at Splash Zone Waterpark
Responded 23 Aug 2020
Hi! We always appreciate it when guests take the time and make the effort to provide feedback about their experience, good or bad. We always strive to give all our guests an exceptional experience every time they visit. I wish you had stopped by Guest Services and explained your problem. I would have had the opportunity to resolve your complaint to your satisfaction so that you would have had a more enjoyable day. Please contact us at info@splashzonewaterpark.com.
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Kimberj722 wrote a review Aug 2020
Cape May Court House, New Jersey23 contributions10 helpful votes
we had a great time at splash zone- it has been many years since we have go there, the surf simulator is awesome
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Date of experience: July 2020
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Response from splashzonewildwood, Guest Relations Manager at Splash Zone Waterpark
Responded 2 Aug 2020
Hi! Thanks so much for the feedback. We are glad you had a blast. Hope to see you again!
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Samant510 wrote a review Aug 2019
1 contribution
Since we live in South Jersey , we love taking multiple day trips each summer to Wildwood to enjoy all it has to offer. We have family visiting from the Midwest (2 adults and their children 9 and 12) who have never been to Wildwood, so clearly we couldn't let them go home without a visit! My children are 5 and 7, so this year we decided that they're finally "big enough"to go to the water park for the 1st time where everyone could actually enjoy themselves. (instead of exclusively going on the rides.) As you can imagine, they were INCREDIBLY excited and had been looking forward to it for weeks. After we got settled in and started enjoying the day, my youngest took a nasty spill after tripping over another kid that ran out in front of her. After 10 minutes, her ankle was still hurting her, Enough so,that we decided that we'd have to go back home. I figured since we had only been there for about 30 minutes, We'd have no trouble Either getting a refund or getting tickets for another day to come back. We went to customer service, and to my disbelief, I was told in other words that my tickets were non transferable, my cousin had the option for insurance for an additional $5 per ticket, and all sales are final. I tried explaining the situation but it was a mute point. We spent so much money for a 30 minute nightmare and our family never got the chance to enjoy themselves before we had to go! We are supposed to go back on Labor day, but honestly I am frustrated and have many reservations as you can imagine. Make sure to read the fine print if you're deciding to check it out.
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Date of experience: August 2019
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Response from splashzonewildwood, Director of Guest Services at Splash Zone Waterpark
Responded 1 Sep 2019
Hi! We always appreciate it when guests take the time and make the effort to provide feedback about their experience, good or bad. We always strive to give all our guests an exceptional experience every time they visit. Please contact us at info@splashzonewaterpark.com so we can resolve this issue as soon as possible.
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