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Harrah's Casino

1 Harrahs Blvd, Council Bluffs, IA 51501-5680
+1 712-329-6000
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Review Highlights
Old & disappointing

Went on a bumpy shuttle from the Horseshoe to gamble & have dinner. Casino is older, not well... read more

Reviewed yesterday
Marcia R
,
Racine, Wisconsin
good hosting

The staff always serve with enthusiasm and makes you feel as part of a family. Relationships are... read more

Reviewed 3 days ago
arthurlK5307VN
,
Lincoln
Read all 421 reviews
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Overview
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Las Vegas-style casino boasts more than 25 first-place awards from Casino Player Magazine including Best Casino, Best Video Poker and Best Slot Club.
  • Excellent35%
  • Very good24%
  • Average23%
  • Poor10%
  • Terrible8%
Travellers talk about
“free shuttle” (7 reviews)
“stir cove” (7 reviews)
“table games” (18 reviews)
LOCATION
1 Harrahs Blvd, Council Bluffs, IA 51501-5680
CONTACT
Website
+1 712-329-6000
Write a ReviewReviews (421)
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All reviews
"free shuttle"
in 7 reviews
"stir cove"
in 7 reviews
"table games"
in 18 reviews
"casino area"
in 6 reviews
"nice casino"
in 11 reviews
"have a good time"
in 5 reviews
"fun place"
in 5 reviews
"buffet"
in 58 reviews
"employees"
in 17 reviews
"slot"
in 11 reviews
"valet"
in 5 reviews
"elevator"
in 5 reviews
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1 - 10 of 421 reviews

Reviewed yesterday

Went on a bumpy shuttle from the Horseshoe to gamble & have dinner. Casino is older, not well kept. Machines littered and messy, no one cleaning up at all. Had buffet which was okay. Food not fresh, but selections could have been better if fresh.

Thank Marcia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago

The staff always serve with enthusiasm and makes you feel as part of a family. Relationships are built here.

Thank arthurlK5307VN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, Advertising Specialist at Harrah's Casino, responded to this reviewResponded yesterday

Thank you for your review and for your kind words! We can't wait to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 days ago

This casino was on the smaller size. The night we were there was crowded and most machines were busy. Was pleased to find out that they had a free shuttle to Horseshoe.

Thank CardFanDubG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, Advertising Specialist at Harrah's Casino, responded to this reviewResponded yesterday

Thank you for your review! We're glad that you were able to utilize our complimentary shuttle service! We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 2 weeks ago

Don't do it. gambled over 5 grand never saw casino host , whats up with that. Guess I didn't gamble enough, used my card entire time.

Thank 236kevina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, Advertising Specialist at Harrah's Casino, responded to this reviewResponded 3 days ago

We apologize that you weren't visited by a Casino Host while you were gaming with us. Will you please e-mail your Total Rewards card number to ggahm@harrahs.com so that we may look into this?

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The last time I was at Harrahs Council Bluffs the Casino was on a boat. Now the boat is gone and the Casino is where the ballroom was. The rooms are still the same and very well kept. Ask for a room on the west...More

Thank MrLucky917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, Advertising Specialist at Harrah's Casino, responded to this reviewResponded 3 days ago

We're glad that you were able to see the new casino! We hope that you enjoyed your visit and the outstanding view of the Downtown Omaha skyline! We can't wait to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2018 via mobile

Tonight my friend and I ate here I had the carve Turkey fried chicken but the chicken was dry and the roll was hard stuffing was ok the dessert was good but I might come backMore

Thank Patti B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, Advertising Specialist at Harrah's Casino, responded to this reviewResponded 5 May 2018

Hi, Patti - thank you for your feedback. This is definitely disappointing to hear. We take the quality of our food very seriously and are disheartened to hear that it didn't deliver. We sincerely hope that you will be back again to give us another...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2018

We have been coming to casino for along time and had lots of fun. Last Sunday nite we were playing live craps. Sum how they did not pay us on a field win. When told they did not pay the pit boss got so rude...More

2  Thank davep3352018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, Advertising Specialist at Harrah's Casino, responded to this reviewResponded 3 days ago

Hi, Dave - thank you for providing your feedback. We will pass this along to our Casino Operations team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

This casino has one of the most friendliest staff in the state, however, friendly can't beat losing your money. The slots are the tightest that I have ever played. Table games are worst, but you do get a loud and animated crowd.

2  Thank Lorraine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, Advertising Specialist at Harrah's Casino, responded to this reviewResponded 5 May 2018

Hi, Lorraine - thank you for your kind words about our staff. The next time you're here, you can stop by the Cashier Cage/Total Rewards and they can give you our Top 40 list and hopefully that will bring some luck your way!

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A TripAdvisor Member
42
Reviewed 6 April 2018 via mobile

Everyone we encountered was very nice. The breakfast from stir cove backstage grill was a little pricey but was amazing. They have a pretty nice fitness center but no pool, hot tub, sauna. The bed was very uncomfortable and had tiny tiny pillows. We had...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, Advertising Specialist at Harrah's Casino, responded to this reviewResponded 3 days ago

Thank you for your feedback. While we don't a pool, we do provide a dry sauna in the men's and women's locker rooms in the Fitness Center that is available for hotel guests to use during their stay. We hope that you will be back...More

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Reviewed 5 April 2018

We enjoy gaming and stay at Harrah's often when going back to Iowa. They have many table games, slots, and different eating establishments from high quality, to buffet, to coffee shop. Hotel staff as well as casino staff is friendly and helpful. I would recommend...More

1  Thank coappleby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, Advertising Specialist at Harrah's Casino, responded to this reviewResponded 5 May 2018

Thank you for your kind words and for your review! We are so happy that you enjoy staying and spending your time with us! We definitely hope to see you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
judyb6632017
13 September 2017|
AnswerShow all 8 answers
Response from sallybC6661KO | Reviewed this property |
The drinks and beer are not free unless you have a diamond card or better. Soft drinks, water,coffee and juice are free.
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