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360 Chicago Observation Deck

Open today: 9:00 AM - 11:00 PM
ADMISSION TICKETS (4)
360 Chicago Observation Deck (formerly John Hancock Observatory) Admission
From US$22.00*
Show 3 more ticket options
ADMISSION TICKETS (4)
360 Chicago Observation Deck (formerly John Hancock Observatory) Admission
From US$22.00*
Show 3 more ticket options
BOOK A TOUR
5,342
All photos (5,342)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“willis tower”(833 reviews)
“tilt experience”(212 reviews)
“signature room”(131 reviews)
About
Located on the 94th floor of the John Hancock Center, 360 CHICAGO offers breathtaking views of Chicago’s skyline, the lakefront, and four states. It’s the only place you can enjoy Chicago’s highest thrill ride, TILT – a giant moving platform that...more
Open Now
Hours Today: 9:00 AM - 11:00 PM
See all hours
Suggested duration: 1-2 hours
As featured in 3 Days in Chicago
Contact
875 N Michigan Avenue, 94th Floor, Chicago, IL 60611-1803
Magnificent Mile
Website
+1 312-751-3681
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Ways to Experience 360 Chicago Observation Deck
from US$22.00
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from US$30.00
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from US$76.00
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from US$99.00
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Reviews (10,048)
Filter reviews
7,698 results
Traveller rating
4,766
2,197
562
123
50
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LanguageEnglish
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4,766
2,197
562
123
50
Show reviews that mention
All reviews willis tower tilt experience signature room john hancock lake michigan night view elevator ride views are amazing entire city great view of the city city lights afraid of heights gift shop sunny day navy pier the magnificent mile observatory
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1 - 10 of 7,698 reviews
Reviewed yesterday

Get the city pass and skip the lines. Get there early. I will say I bet its cool to see this a nighttime with the sun going down. Bring a camera you will see some great views. The observation deck is amazing. I thought the...More

Date of experience: August 2018
Thank matjaz2002
Reviewed 2 days ago via mobile

We’ve been to Chicago 360 @ Hancock tower three times over two seasons, both night and day. Night time views are the most brilliant, but both are breathtaking. This venue is less crowded than Willis Tower. At Willis Tower, you’re shoved into an elevator with...More

Date of experience: February 2019
Thank hrobinson1114
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded yesterday

Thank you very much for your kind review of 360 CHICAGO! We're so happy you prefer us over the other building. Hope to see you again soon!

Reviewed 2 days ago

We purchased the Chicago Explorer Pass through Groupon and it was very easy to use to see this attraction. Lines were short, we went on a Saturday afternoon on a holiday weekend. Partly cloudy, but we still had amazing views. Windows were very clean for...More

Date of experience: February 2019
Thank CornerpostWife
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded yesterday

Thanks so much for the nice review. We really appreciate the positive feedback. Come back again soon!

Reviewed 5 days ago via mobile

We went to Hancock centre after work and headed up to the observation deck! Great spot. Having a drink and looking over the City was fantastic!!

Date of experience: April 2018
Thank liamjohnstone35
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 3 days ago

Thanks a lot for your nice review of 360 CHICAGO. It sounds like your experience was very positive. If there's anything we can do to improve, feel free to fill out the contact form on our website.

Reviewed 6 days ago via mobile

This is the place to start your visit in Chicago!! Schedule a yoga class with the outstanding view of Chicago with free access to the observatory at lower rate. Going to the tilt is not really worthy, it’s $7 and the view is more or...More

Date of experience: February 2019
Thank yessitaoppugno
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 3 days ago

Thanks so much! We're really pleased you enjoyed your yoga class from the top. Come back again soon!

Reviewed 1 week ago via mobile

We visited on a cold day in January, but picked a day with clear skies (if it were foggy there wouldn't be any point) It wasn't busy - just us and another couple in the elevator, but this is winter. When you get to the...More

Date of experience: January 2019
Thank travellernick121
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 3 days ago

Thanks a lot for your nice review of 360 CHICAGO. It sounds like your experience was very positive. If there's anything we can do to improve, feel free to fill out the contact form on our website.

Reviewed 1 week ago via mobile

We were in for a short weekend getaway and went to have a drink with a view. The employees at the bottom who sell the tickets were nice and professional. When we reached the top, we encountered Brandi, who wouldn’t look up from her phone...More

Date of experience: February 2019
Thank jacobkrissip
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded yesterday

Thanks so much for your feedback. We have forwarded this to our operations team, and they are taking steps to correct this behavior immediately. We are sincerely sorry for your negative experience and will make sure this does not happen again. We hope you can...More

Reviewed 1 week ago via mobile

The lines can be ridiculously long in the summer. Buy tickets online ahead of time. Anjoy the view and the experience, you will not regret it.

Date of experience: June 2018
Thank Sangitag103162
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded yesterday

Thank you for your nice review of 360 CHICAGO, and excellent advice about buying online! We hope you can join us again soon.

Reviewed 1 week ago via mobile

Being in Chicago just for the week-end, I couldn’t pass the opportunity to see the city from such a high viewpoint. The waiting time was about 45 minutes. Interesting enough, the walls of the corridors depict the history of the city and I could see...More

Date of experience: July 2018
Thank Muahdib
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded yesterday

Thanks very much for the detailed review. We can assure you, our elevators are inspected frequently and are 100% safe. We'll forward your feedback to the bar staff and ensure that we're making efforts to have backup plans for staffing. We're happy to hear you...More

Reviewed 1 week ago

The main difference between 360 chicago and willis tower is that, you get to view the Willis tower from this. I really enjoyed the walking over Ledge thrill than the Tilt experience here (for which you will be charged additional 7$). It was a bummer...More

Date of experience: October 2018
Thank sswetha2809
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 3 days ago

Thanks a lot for the review. The reason we charge for TILT is because we understand not everyone wants to do it. Instead of charging everyone more like Skydeck (which has higher General Admission prices), we only charge you if you want to TILT. We...More

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Questions & Answers
Ask a question
Karen & Warren,... S
12 November 2018|
AnswerShow all 2 answers
Response from Rob N | Property representative |
To access your digital photos, go to 360chicagophotos. com and enter the code provided at the bottom of the hard copy you were given
0
Votes
Ankit L
21 September 2018|
AnswerShow all 10 answers
Response from Rob N | Property representative |
Sunset is a great time to visit. Google SunsetWx for sunset forecasts
0
Votes
mithcc
12 September 2018|
AnswerShow all 5 answers
Response from Rob N | Property representative |
You do get to skip the ticketing line. You will still need to wait for an elevator.
1
Vote