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Zoo de Santillana

Features Animals
Open today: 9:30 AM - 9:00 PM
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Review Highlights
Small but a must do.

My children and I used to volunteer here in the 80's. It was smaller then but is now well... read more

Reviewed 2 September 2017
nmph2017
,
Bendigo, Australia
Pleasant few hours visit

We thought that it could have been a bit expensive at €20, but it's well worth it. A large area... read more

Reviewed 27 May 2017
Dennis C
,
Barnsley, United Kingdom
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent40%
  • Very good35%
  • Average14%
  • Poor6%
  • Terrible5%
19 May 2018
“Most of the animals would be better off dead”
8 Sep 2017
“I left feeling sad”
About
Santillana Zoo is a 41 year old zoo where you will enjoy more than 2000 animals from all over the planet in a surface bigger than 6 football fields... You will enjoy the magic of the Butterfy house and more than 40 European endangered species...more
Open Now
Hours Today: 9:30 AM - 9:00 PM
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Suggested duration: 2-3 hours
Contact
Avda. del Zoo, 2 | A 800m de la villa medieval de Santillana de Mar, 39330, Santillana del Mar, Spain
Website
+34 942 81 81 25
Reviews (530)
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1 - 10 of 20 reviews
Reviewed 19 May 2018

This is s horrible place. The large animals have insufficient space. The live on concrete with no greenery. They are either suffering from complete misery or must have been drugged. The smaller animals pace and space as there is no room to move further. Even...More

Thank Harrysmumanddad
ZoodeSantillana, Gerente at Zoo de Santillana, responded to this reviewResponded 21 May 2018

Dear Sir: I am sorry to hear such a negative comments. We are member of EAZA (European Association of Zoos and Aquaria, https://www.eaza.net) and one of its objetives is ensuring that its member zoos and aquariums achieve and maintain the highest standards of care and...More

Reviewed 8 September 2017

Although we had read the reviews against my better judgement we visited this zoo. It was not quite as bad as I expected and not as bad as another zoo I visited in the north some years ago. However, I left feeling very sad rather...More

1  Thank gone2asturias
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 23 November 2017

I'm sorry you felt like that but if you have the opportunity, please come back whenever you can and I'll explain you many things that may change your opinion about us.

Reviewed 2 September 2017

My children and I used to volunteer here in the 80's. It was smaller then but is now well advertised.

Thank nmph2017
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 23 November 2017

Thank you very much for your comment and the mark you give us! See you soon

Reviewed 10 July 2017 via mobile

The zoo does not have the concept of animal welfare, the orangutang cage has concrete floor and nails projecting, bear cage concrete floor, enclosures not big enough for the type of animal, social animals held alone. There is a stream with a concrete channel through...More

2  Thank rdsp430
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 23 November 2017

I'm sorry about such a bad opinion evethough I do respect it. Anyway, thank you for your comments

Reviewed 27 May 2017 via mobile

We thought that it could have been a bit expensive at €20, but it's well worth it. A large area with an excellent variety of animals.

Thank Dennis C
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 23 November 2017

Thank you very much for your comment and see you soon!

Reviewed 30 October 2016 via mobile

No words to describe this awful run down zoo .Animals in horrific conditions , small dirty enclosures hence very smelly !! Rabbits in wire bottomed cages no food, peeing etc onto the concrete floor underneath them what a stench ! No grass or runs for...More

Thank Deborah G
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 24 November 2017

We are sorry you felt like that... Anyway, we appreciate your opinion, thank you and have a good day.

Reviewed 28 July 2016 via mobile

Although the weather was not cooperating we had so much fun in that zoo! Animals are displayed so that you can see them well and even interact with some. Monkeys are especially funny. My kids have been in many zoos around the world and I...More

Thank Anna T
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 24 November 2017

Thank you very much! See you soon!

Reviewed 14 September 2015 via mobile

Massive zoo! Strongly recommend to visit if you are somewhere around!:) also it have couple cosy cafe places and refreshments!

Thank Dija N
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 24 November 2017

Thank you very much and see you soon!

Reviewed 27 August 2015

The birds and smaller animals are all ok and the zoo has a nice atmosphere. The problem is that all the large mammals look like they are in concrete cages built 30 years ago. Very small enclosures badly in need of replacing. The male chimpanzee...More

Thank Ewen Cameron Z
ZoodeSantillana, Gerente at Zoo de Santillana, responded to this reviewResponded 5 April 2018

Thank you for your feedback, it helps us improve.

Reviewed 3 August 2015

Your kids will love this zoo. But I'm not sure that the animals in the zoo agree. If you want to discuss animal welfare this is the place to do it.

1  Thank Bradsted
ZoodeSantillana, Gerente at Zoo de Santillana, responded to this reviewResponded 5 April 2018

Thank you for your feedback, it helps us improve

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