Hola Mik1984! Many thanks for your feedback! We are happy you have enjoyed both activities with us. Thanks for your support because this way, we can continue with our Conservation programs, one of them to place more aerial bridges for the sloths and avoid electrocutions.

Hi Kerry5h! We are fortunate to have visitors like you that understand our message and want to give us a hand with telling other friends about avoiding negative interactions with wildlife.

Hola Anggala12! Our gratitude to you for coming and recommending us to other travelers!

Hello tieslmysfreski! Thank you so much for the feedback! If your teenagers want to share a Live Virtual Tour with their classmates and show them our facility, please get in touch with our coworker Adriana (adriana@asis.cr), who will schedule it on Zoom.

Dear Kquinnca, Greetings from all of us here at the Project. We thank you for letting us be part of this special celebration for your mom! Moments like this make us feel that we are doing things right. Warm hugs to you all!

Hello Eric-Viet L, First of all, please accept our apologies because the experience wasn't pleasant for you that day. We met with the tour guide and talked to him about your dissatisfaction. We care about customer service, and reviews like yours matter to us. Second, I want to clarify a few things: The Costa Rican Government doesn't allow visitors to go to rehabilitation areas and see animals in the clinic. Why not? Because in a process like this, only the veterinarian and biologist will be the staff in charge of taking care of animals. The clinic you saw at the property in the sloth area has been closed because the other one we have at the wildlife area is the one we use for emergencies. Last year it was mostly about sloths that got electrocuted and came in a horrible conditions. Proyecto Asis plus the sloth area has in total 5 hectares. We have been tracking how many wild sloths we see during the sloth tour on the properties, and yes, sometimes it happens we see one, two, or a maximum of 6 (including one or two mamas and a small one with each). Moving to other areas is something we can expect from animals that are free in the forest. That day, according to our notes, we saw two two-toed sloths during the tour. On other days we saw three or four because a mama with a baby had been visiting the property. We asked Johnny why he said, "his favorite part of the tour was at the end: coffee and cookies." He told us he wanted to be friendly. Maybe he was misunderstood.

Hola RobynJ176! Happy New Year 2023 to you and your family! Wow! It is so nice when you said, "It wasn't until we did a safari later that day and saw other animals on our trip that I realized how much we learned with Johnny." You don't have an idea how much it means to us! Happy to be part of your trip and experience as well! Thank you so much for coming.

Hola F779NRmegana! Happy New Year to you and your family! Thank you so much for your feedback about your experience with us. As you said, unfortunately, in the past years, we have impacted the ecosystems in many ways, and the animals suffer the consequences. But, the objective of our Wildlife Tour is to know how we can contribute with little things that will mean a lot if all of us do it. The Ethical Code we share with our visitors about the "Stop Animal Selfies" campaign has 8 recommendations about how to avoid negative interactions with animals during your vacation and daily life as well. We appreciate your review because we are sure, you can help us to spread the word with your family and friends about this important message.

Hello Mrs. annabelrichards12345 Thank you so much for your feedback; we appreciate your sincerity in your comments. About the tour guides that work with us, this is the first review we get when people express that they weren't happy with one of them, and as I mentioned, we appreciate your comments that helped us improve what is needed. The price we charge for the activity allows us to use this money for different purposes: 1- Paying for the Veterinarian and taking primary care of the residents. 2- Attending emergencies of wildlife that have suffered accidents in the area and will need medical care. 3- Contributing to other Conservation projects where we are situated, like the one with work with Coopelesca (local electricity company) to prevent animals from getting electrocuted in the power lines. I understand you compared the activities you did in the area and the prices you paid. But, we do not work for the same purposes, and the other companies don't attend to the same responsibilities we do. We are not sure if you are aware of all the problems we are facing in the La Fortuna area with the illegal trade of sloths and how they have disappeared in the area in the last few months. Some tourists have reported seeing many of them on tours in small properties, which is not according to the natural behavior of this particular animal.

Hola LiorM105, Thanks for your review! Most wildlife here at the project used to be pets, living with Costarican families. Our Wildlife and Conservation Law doesn't allow that anymore. Our responsibility is to take good care of them and contribute to Environmental Education to avoid similar situations in the near future.