Shanghai Metro
Shanghai Metro
4.5
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles4,153 reviews
Excellent
2,482
Very good
1,261
Average
330
Poor
59
Terrible
21

AzitiZ
Shanghai, China336 contributions
5.0 of 5 bubbles
Apr 2024 • Couples
having been using it since 2008, I have watched it evolve into a massive metro system that I personally have not experienced better anywhere else. London could well learn a few things on how to run a metro system competently.

With so many reviews here already I will just share a few tips instead.

Line 11 is always packed, it connects Disneyland to the border of Jiangsu. Commuters on this line (including myself) often pack a mini stool in their bag. The end of this metro line connects to Suzhou from Huaqiao station.

The carriages at the rear of the incoming train often have seats available (unless its line 11).

All stations have escalators and elevators in them as well as wider 'luggage' ticket barriers. All bags must be put through a scanner, however if contents of bag is minimal the guard usually will allow you to pass if you open and display the contents. This is a useful tip for beating the rush.

Maximum fare is currently 14 RMB and based on distance not number of stops. Minimum is still only 3 RMB. Machines accept 1 and 0.5 coins. 5, 10, 20, 50 notes as well as payment using Wechat / Alipay. It is possible to buy a travel card within the stations from staff kiosk.

Trains use natural air as airconditioning through vents in the carriage roof. It works OK but in high summer its advisable to bring a personal fan. Also, indoor stations are airconditioned including the platforms. Outdoor platforms often have gigantic wall mounted fans that are effective in the high summer months.

Wifi is available through a metro app. to connect a local phone number is required for pin. Unlike London, wifi works in the areas under the ground and when going through tunnels.

Shanghai metro is extremely safe and clean. Beggers do not board trains and people are aware that eating or drinking on them is not permitted.

Announcements on trains are written and voiced in Chinese then English. Most of the route maps are in readable pinyin. The next train screens are in Chinese characters though. Cleverly the announcement of an incoming train is only announced on the platform side its coming to.

A useful metro map is available if search for 'explore shanghai'. Stations tend not to have maps diaplayed until through the ticket barriers (although obviously the machines have line route maps). When exiting, usually exits 1 or 2 are the most logical in terms of location. Peoples Square station has a lot of exits, 20 at least if I recall correctly so its worth knowing what exit goes where.

From what I have encountered down the years using this is that staff generally do not speak much English, therefore its advisable to have an offline translator app installed.

If traveling from the center tothe airports from say Jing'an /Zhongshan Park, getting to Pudong airport takes 1 hour 30 minutes. Honqiao T2 takes 30 minutes. Traveling the whole of line 2 from one airport to the other takes just over 2 hours. Apparently this is the world's longest metro line.

As previously mentioned, it is possible to get to Suzhou via the Shanghai metro. Another route to Jiangsu is using line 17, which stops at Zhujiajiao...an old water town and the last town in Shanghai right on the border.

Enjoy Shanghai.

Written 10 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Martin A
Suzhou, China2,982 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
Is it the longest in the world? When you look at the map, you might get complexity anxiety. But meditate for a moment and try it. -- You'll like it. It's fast, it's clean, it's inexpensive, it goes everywhere. It's civilized. All in all, it's pretty amazing. This huge city has a great subway system so you can keep exploring.
Written 1 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Soko37
Budapest, Hungary4,623 contributions
4.0 of 5 bubbles
Nov 2022 • Solo
Lowest risk of delays, decently marked routes, buying tickets in automats.. Shanghai metro 🚇 is best option to cross city from North to South and from East to West and via versa
Written 2 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stubbs Road
Hong Kong, China258 contributions
4.0 of 5 bubbles
Mar 2022
Shanghai Metro is a very cheap and convenient way to travel around Shanghai, especially during rush hour. You can easily stuck on the road for 2 to 4 hours but the metro will get you there in minutes.
Written 26 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jo
Shanghai, China11 contributions
5.0 of 5 bubbles
Dec 2021
Traveling inside Shanghai is seamless and so easy with the Metro. Added together, the distance these lines cover is claimed to be the longest in the world.
Written 14 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

flu_cham
Cham, Switzerland240 contributions
5.0 of 5 bubbles
Oct 2021
I did not use SHM for 5 years but clearly, the system got even more easy to use and it's really fast!
Written 2 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1rhiner
Shanghai, China39 contributions
5.0 of 5 bubbles
May 2021 • Business
Use Metroman App for best transit and connections.

Buy Shanghai red mereo card which can be used at all other metros in mainland.
Written 23 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dazzahh
Shanghai, China120 contributions
5.0 of 5 bubbles
Apr 2021
Of course, it can be crowded at times, it's mass transport, what else were you expecting? I have never seen any mess on the platforms or on the trains and some of the bathrooms can be a wee bit whiffy but they are no where near the worst toilets I have used.
Written 21 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peter S
Brussels, Belgium887 contributions
5.0 of 5 bubbles
Feb 2021 • Solo
I really like to use the subway in Shanghai. It is safe and well organized. From Pudong Airport you can take the Maglev with the subway card.

Connection at longyang road easy to manage. Download a subway plan.
Written 18 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dai Lebo
11 contributions
5.0 of 5 bubbles
Feb 2021 • Business
We live in Shanghai. The subway is one of the best things about the city. You can get everywhere. Totally safe. Unfortunately it does not run 24 hours per day. Easy instructions in English and Chinese.

During rush hour many lines are very crowded so you will stand and may even find it hard to get on.

VERY inexpensive for what you get.
Written 13 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Shanghai Metro - All You Need to Know BEFORE You Go (2024)

Frequently Asked Questions about Shanghai Metro




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