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The entire process of booking a car to the journey was flawless. Nigel was very quick to respond and assist with my trip needs, providing a competitive price from his competitor. He even changed our scheduled car prior to pick up when I requested blue tooth to connect my music. Charles was a fantastic driver who provided first class service for the entirity of the journey. He arrived early to ensure our luggage was loaded in time for our departure, and insisted on loading it himself, taking great care of our belongings. The drive was smooth, the car very clean and Charles was accommodating, helping us connect our own music. When there was a highway closure he promptly found an alternative route which didn't delay our journey at all, and communicated this clearly. He made sure he drove right up to the hotel door to make it easier for us to take our luggage inside. Both Nigel and Charles had a very good level of English, we enjoyed being able to converse with him. The booking to the drive and follow up was done so professional and charming that my friends and I definitely plan to use them for all our trips!…
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Date of experience: October 2020
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Has to do a couple of pickups in Shanghai and had a great experience. Nigel and his drivers all spoke English and were safe reliable and on time for 24hr service
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Date of experience: October 2020
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A wonderful experience with ShanghaiDriver’s Car Service. Joey drives me to work everyday. He is punctual, courteous and considerate. He reminds me to bring an umbrella when it’s raining. The car is clean, seats are comfortable. I’m glad I found this company, great service!
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Date of experience: September 2020
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This company gave a brilliant and efficient service and Joey the driver was friendly and punctual. I have used them twice, and will continue to do so.
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Date of experience: September 2020
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I am an investment banker and travel between US and China at least once a quarter. I have been using ShanghaiDriver's car service for the past 3 years, very happy with the service, punctuality and highly recommend them for business and pleasure. Our clients are happy with their luxury cars with professional drivers that can speak English and most importantly for business are on time. We ran into one situation where there was an issue with the car but Nigel sent a replacement without causing any delays. Although it is called ShanghaiDriver, Nigel provides services (or at least I have used it) in Beijing, Shanghai and its nearby cities such as Hangzhou, Suzhou and Nanjing. Once we can travel to China from the US I will use their service again.…
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Date of experience: November 2019
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