Ngong Ping 360

Ngong Ping 360, Hong Kong: Hours, Address, Ngong Ping 360 Reviews: 4.5/5

Ngong Ping 360
4.5
Trams • Points of Interest & Landmarks
9:00 AM - 6:30 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
9:00 AM - 6:30 PM
Sunday
9:00 AM - 6:30 PM
About
Ngong Ping Cable Car - the gateway to start your Lantau adventure in Hong Kong! Ngong Ping Cable Car connects downtown Tung Chung and Ngong Ping on Lantau Island. Adopting a safe and reliable bi-cable ropeway, the cable car is first-of-its-kind in Hong Kong. The journey begins from Tung Chung, crossing Tung Chung Bay to reach the angle station on Airport Island and turning 60 degrees towards North Lantau. You will be greeted with the vistas of the distant and vast South China Sea and the rolling greens of North Lantau Country Park. At the comfort of the cabin, enjoy the breathtaking panorama of the Hong Kong International Airport, verdant, mountainous terrain of Lantau Island, the Big Buddha and the 360-degree view of Ngong Ping Plateau.
Suggested duration
More than 3 hours
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4.5
7,429 reviews
Excellent
3,756
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846
Poor
196
Terrible
165

EEEEA1234
Hong Kong Island, China417 contributions
The queuing system is idiotic. Customers are divided into those who purchased tickets and those who didn’t. They are separated into two lines, with those who bought tickets on the internet being in the longer queue. The queue then brings you to counters where you get your physical tickets. There was a QR code but the counter staff typed in the confirmation code. Wow! And the wait was LONG.

What century does Ngong Ping 360 and MTR live in? Yes packages and marketing are professionally done, but doing this idiotic logistics would turn away many digitally savvy folks.

For an HK iconic company running a top tourist attraction puts HK into shame with this kind of operation. Haven’t they benchmarked anyone else.

The ride itself is nice.
Written 27 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Connector46305835499
Dear NP360 Guest Thank you for your comments and sorry to hear of your disappointing experience whilst redeeming for tickets at our Ticketing Office. We understand your frustration of the logistical services that you have pointed out and would like to take this opportunity to explain the situation. Ngong Ping 360 endeavors to work with many different agents that have their own booking operating system which may not be compatible with the company's ticketing operating system thus it is necessary for the counter staff to input the confirmation code. I trust you may appreciate the ever-changing digital world that we continually try to improve to enable our guests to have a seamless experience. This is an ongoing commitment we have for good guest experience. Once again, thank you for taking the time to comment and look forward to providing you a better experience in the near future. Best Regards
Written 29 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Calle K
Hong Kong, China1,768 contributions
Excellent but expensive.
Just booked online and went there for visiting Po Lin. Excellent view and very relaxing trip. Took the bus back. This way is extremely much more comfortable
Written 18 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Commander Family
1 contribution
Jul 2021 • Family
A one-day tour that you can't miss. Cable car, snacks and foods, souvenirs, and traditional Buddhist temples.... all in one
Written 9 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Adrian L
Los Angeles8,388 contributions
Apr 2021
First, this review was written during Covid-19 so things will hopefully be different soon.
Honestly I was in Tung Chung for a three days staycation and the weather was cool enough to let me wonder around. I came with little expectation so I was okay with the experience. The ride itself was fine. Staffs were polite and there was no queue at all on this quiet Monday afternoon. For $235 roundtrip, the 30 minutes ride (hour roundtrip) was good value especially most folks got their own cable car given the low usage. The cable car was washed after each ride. The window was not too overly stratched but still not particularly photo friendly. As an AvGeek (aviation enthusiast), it was a fun ride overlooking the airport. Sadly, there was just not much traffic during Covid-19, but it was still nice. I valued that part the most.

There was an official photographer at Tung Chung station taking pictures of each group at the Cable Car Station. He was actually pretty good but $395 for a photo was a bit much.

Once arrived at the station in the Ngong Ping Village, I walked into a small "Chinese" village with ranges of restaurants and cafes. Then you can walk further down to the Monastery to visit the Buddha, but it is under repair now. (It makes sense since there is no tourist now!)

Please beware that there is no air conditioning with the cable car so it might not be that nice in the summer.
Written 13 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alex 3d 21
2 contributions
Jul 2020 • Family
The ngong ping cable car car ride connects tung chung with ngong ping and offers the serene panorama
Written 20 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shasha A
Hong Kong, China196 contributions
Feb 2021 • Solo
It was a most awaiting moment.
I booked a crystal cabin, which has a glass floor. And came down to Tung Chung after visiting the big buddha. But it was too dark when my ride starts and I could not enjoy the ride the way I expected.
But it was still amazing to fly over the hong kong city lights..
Written 6 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carol
3 contributions
Feb 2021 • Family
Visit again after reopen, I went to ngong ping 360 in weekday. I heard that it was very crowed in weekend, so I chose to go in non peak days. It has promotion for family tickets, so good.
Written 25 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kilalahk
Hong Kong7 contributions
Feb 2021 • Family
Terrible terrible and irresponsible operator. We went around 4pm in the afternoon knowing it’s opened till 8pm that night and we bought return tickets. We were asked to get a QR code to queue and come back at the relevant time to get on the cable car which I thought it was good arrangement. We went with my in-laws and young kids and we were all excited and happy..... until we arrived at On Ping, and we saw the long long long queue of people trying to board the cable car for their return trip. At that time, the queuing time was 100 min. We were hoping the queue would be gone after we have taken the walk in the area. By around 7pm, the sun has set and knowing it would close at 8pm, we returned to the station and then realised we needed to queue for 2 hours before we can board. That means the earliest we could leave would be 9pm. All restaurants were closed and the elderly and the kids were getting tired and there’s no way we would stand there queue for 2 hours in the cold. We had to book two taxi to return to Tung Chung.

We have wasted our return trip for 6 ppl and added two taxi fare from On Ping to Tung Chung. It was super irresponsible of the cable car company to keep selling return tickets knowing there is no way they could bring people back in a decent time. We talked to the taxi driver on our way back to Tung Chung and he said the previous night, people queued for 4 hours to make their way down.... so probably needed to go home 10 or 11pm?

They could have put up signs for people to know status of the cable car up in On Ping at the Tung Chung station. I wouldn’t go if I know it’s so chaotic. Or I wouldn’t buy return tickets if I have to taxi back.

Never will I return and definitely would not recommend people to take it, unless the company can be more responsible in managing the crowd.
Written 16 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your valuable comments with us. We are sorry to learn your unpleasant experience of long waiting time at Ngong Ping. Due to the current pandemic situation, a preventative measure was in place in order to produce sufficient spaces for guests in each cabin. Therefore cable car capacity was halved and the waiting time was extended. The concern and your suggestion have been passed to our related departments to discuss internally and hopefully to ease the situation in future. Once again, thank you for your comment and we hope to see you again. Regards, Ngong Ping 360
Written 17 February 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Eddy Siu
Hong Kong, China7 contributions
Feb 2021 • Family
Poor crowd management. Wait for 2.5 hours in the queue to go back to Tung Chung. Although the view is great, I think we won’t come back again especially during the festival holidays.
Written 15 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your valuable comments with us. We are sorry to learn your unpleasant waiting time experience. Because of the current pandemic situation and our preventative measure to produce sufficient spaces for guests in each cabin, cable car capacity was halved. Therefore, the waiting time was extended which had caused long waiting time situation. The concern has been passed to our related departments to discuss internally and hopefully to ease the situation in future. Once again, thank you for your comment and we hope to see you again. Regards, Ngong Ping 360
Written 16 February 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Anne H
Hong Kong, China130 contributions
Speechless
Round trip tix bought a wk ago. 1 hr waiting to NP. Acceptable. It s public holiday n city ‘lockdown’. No overseas travel. We all locals ‘trapped’ in the city to support local business. At 6pm. Leaving NP. Staff showed a signage at the end of the queue ‘180 waiting time’. Holy! It s 9:20pm. I m still waiting. No refund. No traffic control. Just wait! Nightmare! I cant imagine those at the end of the queue. When will they arrive tungchung? No more MTR by that time
Written 14 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your valuable comments with us. We are sorry to learn your unpleasant waiting time experience. Because of the current pandemic situation and our preventative measure to produce sufficient spaces for guests in each cabin, cable car capacity was halved. Therefore, the waiting time was extended which had caused long waiting time situation. The concern has been passed to our related departments to discuss internally and hopefully to ease the situation in future. Once again, thank you for your comment and we hope to see you again. Regards, Ngong Ping 360
Written 16 February 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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