Big Bus Tours
Big Bus Tours
4
City Tours • Hop-On Hop-Off Tours • Walking Tours • Bus Tours
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9:15 AM - 6:00 PM
Monday
9:15 AM - 6:00 PM
Tuesday
9:15 AM - 6:00 PM
Wednesday
9:15 AM - 6:00 PM
Thursday
9:15 AM - 6:00 PM
Friday
9:15 AM - 6:00 PM
Saturday
9:15 AM - 6:00 PM
Sunday
9:15 AM - 6:00 PM
About
Big Bus Tours offers you the most unique and comprehensive sightseeing experience to discover all that Hong Kong has to offer as the city is brought to colourful life with a fun and entertaining commentary in a choice of 10 languages. Our tour comprises three daytime routes (Hong Kong Island Tour, Kowloon Tour and Stanley Tour) with more than 20 breakpoints covering major landmarks and key area of interest of the city; you can hop-on and hop-off at your leisure. For more information please visit www.bigbustours.com.
Hong Kong, China

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Tours and Tickets by Big Bus Tours
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.0
2,288 reviews
Excellent
984
Very good
701
Average
269
Poor
146
Terrible
189

Michael D
5 contributions
Sep 2023 • Family
Great bus tour, very informative, relaxed experience, 48 hour on/off tour is great, highly recommended, A+ experience and service. Thank you
Written 25 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sharon G
Winteringham, null, United Kingdom160 contributions
Debacle - from start to finish. What a total nightmare. Booked in the shop at Star Ferry, the woman in the centre had no idea what she was doing - it was a clear as mud were we were allocated and we repeatedly asked about each day. Gave two tickets for the ferry as part of the deal. Did the red route in day one and green route on day two. Went to get on again to visit the temple and was told we hadn’t paid. 20 minutes later, showing credit card receipts etc we were let on. Dreadful service in the office and the terrible service at the dock. All drivers were really good and when it works it’s well worth the money.
Written 20 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sharon, Thank you for taking the time to share your feedback with us. We sincerely appreciate your input and the opportunity to address your concerns. First, we would like to express our gratitude for choosing our services and appreciating the service provided by our drivers. We understand that some of the journey did not meet your expectations, and for that, we sincerely apologize. We strive to provide an enjoyable journey for all our customers, and we are sorry for any inconveniences you encountered. To further address your concerns and ensure that we rectify the situation, could you please reach out to us directly via email (infohk@bigbustours.com) together with your Big Bus ticket details (date, time, booking reference, etc.) or a photo of your tickets for reference? Our team is eager to investigate the matter thoroughly and take appropriate measures to prevent such occurrences in the future. Your feedback is invaluable in helping us improve our services. Our representative will follow up and reply to you shortly. I hope we will be able to welcome you back to Big Bus Tours again and deliver a delighting experience. Warm regards, Samantha
Written 23 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Drake V. Harper
Grand Rapids, MI5 contributions
Aug 2023 • Solo
The Big Bus Hong Kong Open Top Hop-On Hop-Off Sightseeing Tour is a great way to see the city in a short amount of time. The buses have open tops, so you can get great views of the city as you go. The buses also have audio commentary in multiple languages, so you can learn about the history and culture of Hong Kong as you travel.

I took the Big Bus tour on my first day in Hong Kong, and I was really impressed. The buses were clean and comfortable, and the audio commentary was informative and interesting. I was able to see a lot of the city in a short amount of time, and I learned a lot about its history and culture.

I would definitely recommend the Big Bus Hong Kong Open Top Hop-On Hop-Off Sightseeing Tour to anyone visiting the city. It is a great way to get your bearings and see some of the most popular tourist attractions.
Written 16 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Thedrakeharper, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Written 22 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Margaret B
Sydney, Australia14 contributions
I could not rate the ladies who work for this company highly enough. We visited the office at the Star Ferry terminal first and they told us everything we needed to know and even reactivated our old Oyster Cards. At the Island side others were equally helpful. A lady at the Peak Tram stop was also wonderful.
The bus drivers were very nice as well. The bus tours are really good. Totally recommend this company.
Written 8 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Margaret B, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Written 12 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sonali Halder
2 contributions
Jul 2023 • Couples
I am so impressed with Reet, the trip advisor that i would like to share with you. She is very efficient, helping and warm towards customers that and I find her assets to your esteemed institution.
Written 21 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Yasemin A
1 contribution
Jul 2023 • Family
The bus tour journey was so informative and amazing. We didn't get off the bus at any of the stops except the Peak Tram and it was much better like that. Reet was also so lovely, she helped us know information about what to do and where to go. It great was to see everything in Hong Kong!
Written 21 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Yasemin A, we're happy you found our staff to be so supportive during your experience here at Big Bus Tours Hong Kong. Thanks for taking the time to leave a review.
Written 25 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ece B
1 contribution
Jul 2023 • Solo
I was just on my journey back from China to Germany alone in Hong Kong and I am really glad that I got to know the Big Bus Team. But I have a special thanks to someone: Reet. A woman who treated me so well, with a kind heart and good intentions. She is one of the good ones and I really appreciate her for her help and guidance during my solo travel experience. You should go there and find her! She will show the way :)

Written 18 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ece B, we're happy you found our staff to be so supportive during your experience here at Big Bus Tours Hong Kong. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Written 25 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sam_Iyer
Singapore11 contributions
We had a fantastic experience right from booking and then the rides. The buses were clean and safely driven. Fantastic.
Written 1 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sam_iyer, thank you for taking the time to leave a review for us at Big Bus Tours Hong Kong. We're happy we could meet your expectations!
Written 7 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mark R
1 contribution
Jun 2023 • Family
Bus never runs on time. It is an hour wait between buses. We waited 50 mins at Peak tram for the Red bus only to go 1 stop to Pier then wait an hour for the bus to resume! What a joke in 35deg heat 90% humidity with kids!
You also have to redeem and get paper tickets to go on the peak tram. The lady at central only gave us one ticket however the peak tram company said we need 1 each printed off. 40 mins later trying to get this resolved no apology just a comment from their staff that “this happens all the time” !!! Otherwise your is a good way to see HK and to waste your day waiting for busses 😫
Written 23 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mark, I'm sorry to hear about your experience with our services. We apologize for any inconvenience caused and would like to assure you that we take your feedback seriously. Our buses currently operate on an hourly schedule and we understand that waiting for buses can be frustrating, especially in hot and humid weather in Hong Kong. We are committed to providing a reliable service and will certainly review our services. Regarding the issue with the paper tickets for the Peak Tram, we are sorry for the confusion caused. We have investigated this matter and taken appropriate steps to ensure that it does not happen again. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Best regards, Big Bus Tours
Written 27 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Extraordinary538336
1 contribution
May 2023
Did not find the bus, however, I was at the pick up place before 7.00 pm:( I waited till 7.20 pm and then left. Maybe there is some change in the bus schedule or the pick up location?
Written 22 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Extraordinary538336, Thank you for choosing our services. Our Night Tour departs from the K11 MUSEA, Donut Playhouse entrance (on Salisbury Road, Tsim Sha Tsui, near the Space Museum) at 7pm every night. Here is the location link: https://goo.gl/maps/TiaoaBuxFuKZFL2W7 Could you please email your details including name, email, phone no., booking reference, city, no. of guests, and original & new travel date to our email address (infohk@bigbustours.com)? Our representative shall arrange to change the ticket date for you. I hope we will be able to welcome you back to Big Bus Tours and deliver a delighting experience. Best regards, Big Bus Tours Team
Written 24 May 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Big Bus Tours - All You Need to Know BEFORE You Go (with Photos)