Asia Car Service
Asia Car Service
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Asia Car Service is a full-service ground transportation provider that offers you complete comfort, control, and convenience during your visit to over 100 cities in Asia.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.5
56 reviews
Excellent
47
Very good
3
Average
2
Poor
1
Terrible
3
Frank R
11 contributions
Dec 2019 • Solo
The service was decent bu it was very expensive. The usual car service I use when traveling to the Philippines was booked for an early transport, I would have needed to wait a few hours so I decided to try this service. The pricing was more than double of the service I normally use. It was not only expensive for the Philippines but expensive even for USD standards. A couple days before the driver messaged me on whatsapp with the information. The day I landed there was another driver that messaged me with different information about what car I would be picked up in. I found this to be a little unorganized. The driver was also about 10 minutes late to the pick up area and did not greet me with a sign with my name as stated in the service. I had to find the car and matching license plate. The driver was very friendly and the ride was smooth. I would most likely not use this service again because the pricing is very high.
Written 13 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James S
2 contributions
Dec 2023 • Business
Difficult to find highly rated private shuttle service in Mainland China that could be booked in advance. Several top search results had low ratings, many reviews claiming they were scammed.
Received very prompt replies following the booking. I had to change my arrival flight info as my final flight got cancelled and I had to rebook the day of departure. They confirmed the change quickly following my email request.
The driver was waiting in the arrivals with a sign. Great service, will use again whenever visiting China or other countries serviced.
Received very prompt replies following the booking. I had to change my arrival flight info as my final flight got cancelled and I had to rebook the day of departure. They confirmed the change quickly following my email request.
The driver was waiting in the arrivals with a sign. Great service, will use again whenever visiting China or other countries serviced.
Written 9 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
España S
Barcelona, Spain1 contribution
Dec 2023 • Business
They failed the service meet and greet in PEK and the agent came to the service to meet the guests.
The booking was made one week before the service and the contact of the agent requested.
Finally nobody met and we fully disappointed with such awful attention
The reply I received is "Sorry, our greeter team missed this service, with no charge of this service."
The booking was made one week before the service and the contact of the agent requested.
Finally nobody met and we fully disappointed with such awful attention
The reply I received is "Sorry, our greeter team missed this service, with no charge of this service."
Written 2 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CypressT
Cypress, TX79 contributions
Jan 2020
Excellent service and very fast. The driver met us just outside of baggage claim with a sign and took us straight to our car. He took promptly to our hotel downtown and gave us suggestions and answered all our our questions along the way. Highly recommend Asia Cars.
Written 28 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for traveling with us and for sharing your lovely review. We highly appreciate it. Our team is thrilled to know you enjoyed your journey and were pleased with the service and driver. We hope to serve you again in the future.
Best regards,
The Asia Car Service Team
Written 28 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
boymomdfw
Dallas, TX2,485 contributions
Jun 2024 • Family
Excellent communication and transfer to the airport. It was easy to book and confirm online. Then days before, they emailed me with concerns about the luggage and everything fitting into the vehicle. Thr night before they sent driver and car information. Everything went as planned.
Written 30 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LVR1975
3 contributions
Nov 2019 • Business
Brilliant service and would recommend to anyone need airport transfers whilst in Asia. Turned up on time as agreed every time,
Written 25 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
Thank you very much for a lovely review and your recommendation. We highly appreciate it! It is great to know you enjoyed your journey and found our service to be brilliant.
Sincerely,
The Asia Car Service team
Written 27 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen B
12 contributions
Nov 2019
We booked two trips with them--one from the cruise terminal to our hotel and the other from the hotel to the airport. We were extremely impressed with the level of communication we got from them. We knew that they had the trip on the schedule and who was coming (by name) as well as how to reach the driver by phone if there was a change or a problem. The vehicles were luxurious, comfortable and spotless and the drivers were very professional and courteous. Because we booked two services, they also gave us a discount on the second one. We would highly recommend them not only for the level of service and communication but also as the pricing is very fair for the quality. Will definitely use again when we are in their market area.
Written 10 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Karen,
Thank you very much for the kind words and for sharing your review with us here as well. We highly appreciate it. Our team is so thrilled to know you enjoyed your journey both from the cruise terminal to your hotel and from the hotel to the airport. Thank you for traveling with us in Asia. We look forward to serving you again.
Kind regards,
The Asia Car Service team
Written 14 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris F
Sydney, Australia92 contributions
Oct 2019 • Business
Have used this company in Hong Kong, Guangzhou and Shenzhen. Clean cars, excellent drivers. Recommended.
Written 4 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Chris,
Thank you very much for sharing your review with us. We are thrilled you enjoyed your transfers to Hong Kong, Guangzhou, and Shenzhen. Thank you for the recommendation and we hope to see you again.
Best wishes,
The Asia Car Service team
Written 8 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ann V
Greater Manchester547 contributions
Oct 2019 • Friends
We booked the car for 8.15 originally and then changed it to 8.00 but unfortunately there was an issue when our ship docked so at 7.50 rang Asia Car Service to advise we would be late off the ship and was told it was no problem. Once we disembarked we followed the instructions we had been sent to meet the driver. There was a representative from Asia Cars there with the name of our contact plus two other passengers who had booked the service. We were introduced to our driver and shown to our car which was spotlessly clean. The driver spoke good English - even understanding a scouser - and took us to our destination with no issues at all. We were told that due to the protests in Hong Kong there might be a problem getting back to the ship but that we could ring if necessary. Luckily we managed by public transport.
Written 24 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Floridaholic,
Thank you very much for traveling with us and for sharing your wonderful review. Our team is thrilled to read about your pleasant experience with ACS. It is great to know you were happy with the vehicle, our driver, and the team members who made the journey from the port more enjoyable. We wish you all the best and hope to see you again!
Kind regards,
The Asia Car Service team
Written 30 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flysalot99
Lafayette, LA41 contributions
Oct 2019 • Business
Got upgraded car on first trip(120) miles
On return to airport told the driver I was running a little late to airport and he hammered it, quick but still safe. Use them often for business and could not think of anything they could do to improve. Great communication, clean cars.
On return to airport told the driver I was running a little late to airport and he hammered it, quick but still safe. Use them often for business and could not think of anything they could do to improve. Great communication, clean cars.
Written 22 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the wonderful feedback and for your continued trust! We look forward to serving you again.
Best wishes,
The Asia Car Service team
Written 30 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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