Song Viet Transportation Service

Song Viet Transportation Service, Ho Chi Minh City: Address, Phone Number, Song Viet Transportation Service Reviews: 3.5/5

Song Viet Transportation Service

Song Viet Transportation Service
3.5
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3.5
41 reviews
Excellent
16
Very good
9
Average
4
Poor
2
Terrible
10

Hợp
1 contribution
Tài xế không biết đường, thiếu chuyên nghiệp, không tôn trọng khách hàng
Jan 2021 • Family
THE DRIVER WAS NOT FAMILIAR WITH THE DIRECTIONS AND WAS VERY UNPROFESSIONAL! AVOID AT ALL COST

I booked them for a trip from TSN airport to district 3 and I told him the specific location. I was on my phone and when I looked up, he was driving the wrong direction. I told him politely that he headed to the wrong location, it should be the other way. He then blamed it on me, a regular customer, that I didn’t even know where my house was. I was quiet for awhile because i did not want to argue with him. He kept on blaming and complaining so i was getting very uncomfortable. I told him that i already told him the specific location and that he was the DRIVER and his job is to navigate and drive. He still insisted that i should have known where my house was and I DID TOLD HIM WHERE MY HOUSE WAS.
It was ridiculous that he blamed it on the customer. UNPROFESSIONAL, never again.
Written 6 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jorge Luis A
Lima, Peru7 contributions
AVOID AT ALL COSTS
Feb 2020 • Couples
They tried to scam us. We were only two people and they tried to force us to rent a 7 seater vehicle when we only needed a 4 seater. They told us it was the same price but They lied. They wanted to charge us double the price. When we confronted them about this scam they were very rude and threw us out.
Written 13 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jacob A
7 contributions
Don’t use them!
Nov 2019 • Solo
I used the service to go from the airport to my hotel, and the taxi driver took me where I thought was the wrong way. So I said is this the right way and showed him my phone (which had google maps on it) and he assured me it was right. He stopped in the middle of a major road and told me to get out- when I asked where my hotel was he just pointed at the shop next to us. It was not my hotel and I had to arrange another taxi service (from a different company of course) to take me the 15 minute drive....
Written 11 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Georgia R
Trowbridge, UK42 contributions
Abandoned us in wrong place
Nov 2019 • Couples
We paid $10 from the airport to travel about 25 mins. We were told to get out, and before we could question the area, he was putting our bags aside and driving off. We ended up having to get another taxi BACK THE WAY WE CAME to our hotel and paying again. DO NOT USE THIS SERVICE.
Written 11 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Eduardo Vazquez
6 contributions
very Good service and attention ,highly recomendable /excelente servicio,personal muy amable
Apr 2019 • Friends
VERY RECOMMENDABLE,.EXCELLENT SERVICE AND ATTENTION .We loose some documents and all the team (specially ANH ) were helping us during long time.
THANK U ,ANH !!!!!!!
IMPRESCINDIBLE,PERSONAL MUY AMABLE Y ATENTO.nosotros perdimos unos documentos y todo el equipo se volco a ayudarnos a encontrarlos,(especialmente ANH)
Muchas gracias,ANH!!!!
MOLTO EFICAZE,,E PROFESIONALE!!! GRAZIE MILLE, ANH!!!!
OSO ONA!!!! ESKERRIK ASKO,ANH !!!!
Written 9 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Stev's travels
Lyon, France18 contributions
Good price & reliable with a smile
Jan 2019 • Family
I'm reviewing 'SongVietcar' services that I booked through their internet website for a transfer from HCM international airport to my hotel in district 1. Important to be precise, maybe some other reviewers have been scammed by a similar company when trying to improvise a transfer when at the airport...
For my first time in Vietnam, first time in HCM airport, Song Viet services have been a success. They quoted 280 000 VND, so a little more than a Vinasun I guess, but I wanted to avoid any bad surprise or improvisation (traveling with my 2 young kids). My hotel (5 star in district 1) works with another company that charge 4x more.
It went well : someone was waiting for us with our name and a smile at the main exit. She brought us to the "platform" where we waited 2mns with her and a big car arrived, plenty of space for us and our luggage. The driver didn't really speak English but he knew where he had to go. He brought us straight to our hotel in 15mn. I paid the quoted price and that's it. Perfect, thanks Song Viet, I recommend.
Written 2 February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Nikki
Palo Alto, CA7 contributions
Worsts cab service
Dec 2018 • Solo
I don’t usually like to write bad reviews. This is one of the worst cab service I have ever used. I had to attend a wedding in Ho Chi Minh. I requested them to speed up the process as the wedding starts at 5:30 pm. And it was already 5:40 pm. There were several cabs which left in front of me and NOT me.It took them freaking 25 mins to get me into a cab. And the worst parts is the distance to the wedding location is only 2 km.

Location - Ho Chi Minh, Vietanam
Staff - inconsiderate
Cab driver - rude and doesn’t give a sh*it
Overall all - would never use
Written 30 December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Amy W
Swansea, UK7 contributions
Disgusting driver
Aug 2018 • Couples
Just had a taxi from the airport to what we thought was our homestay. On pulling into the company spot at the airport the driver was having a strop and pulling disgusted faces at us to his colleagues. He clearly didn’t want to drive us regardless of where we were going. On entering the car only 1 seat belt worked and the driver was throwing down the piece of paper he had been given in a huff and mumbling to himself and grunting. We were then rudely and abruptly asked to give him our address again which we had to search for. The driver got a little aggressive and very impatient waiting 30seconds and even almost drove into the back of another car. To which he again shouted and mumbled. Additionally the driver spent the entire journey on his phone and was clearly complaining about giving us a lift, (we could understand a few words) which made us feel very uncomfortable and annoyed. We were then dropped in the middle of busy Bui Vien street a 10 minutes walk from our homestay.

This company is slightly more expensive than the others to which we expect 5 star service. Unfortunately I wouldn’t even give them a 1. Such an upsetting start to our stay in Ho Chi Minh.

Absolutely disgusting service. We will avoid this company at all costs in future and will recommend our friends and family do the same.
Written 8 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Emily L
Nelson35 contributions
Reliable and cheap airport transfers
Jul 2018 • Family
Used this service twice for getting to and from the airport to District 4. 220,000 vnd (about $13 NZD) from the airport and 200,000 vnd to the airport. They use large 7 seater minivans so plenty of room if you have a lot of luggage as we did. Straightforward and easy to organise and driver arrived 15 min early for our pickup so no stress.
Written 24 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Qwertycheep
Los Angeles, CA4 contributions
No brainer
Aug 2017
The easy and hassle free way to get into town. It's worth it to keep the stress levels down and if you're coming from the west it's cheaper than an LA taxi home.
Written 10 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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