L'Apothiquaire Spa

L'Apothiquaire Spa, Ho Chi Minh City: Address, Phone Number, L'Apothiquaire Spa Reviews: 4/5

L'Apothiquaire Spa
4
About
The original L'Apothiquaire branch is ideally situated in the heart of downtown, close to the main hotels and offering the perfect urban sanctuary and spa. Housed in a quaint, lovingly restored century-old French townhouse. L'Apothiquaire features high ceilings, original tiling, an exposed brick wall and wooden stairs. The antique furniture enhances the old world charm which transports you away from the hectic pace of modernity. Upon entering, L'Apothiquaire is a boutique with traditional wooden cabinets - resembling a 17th century French Apothecary. Along the cabinets is an array of the comprehensive range of L'Apothiquaire's beautifully packaged organic body and face oils, scrubs, bath salts, organic soaps and organic herbal blends, from France. An intimate foot-care room overlooks a small courtyard featuring a gargoyle and orchids. Upstairs are seven private & semi-private treatment rooms draped with luxurious, velvet curtains. An elegant suite featuring a private Jacuzzi. Treatments follow the L'Apothiquaire philosophy of using only the finest, natural and organic ingredients to offer a delicate but effective healing process for mind and body. Trained beauty consultants will put you at ease, tailor a treatment to suit your individual needs and recommend an going program to ensure your renewed radiance is maintained. L'Apothiquaire Artisan Beaute opened in 2005 and was voted 'Best Beauty Salon' in the same year. It offers the ultimate in body care and facials, a unique experience not to be missed.
Suggested duration
2-3 hours
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4.0
164 reviews
Excellent
94
Very good
34
Average
19
Poor
13
Terrible
4

Inna
Dubai, United Arab Emirates5 contributions
Mixed impressions... Management, kindly delete beauty services from your menu!
Nov 2019 • Solo
The atmosphere of the place and greeting of staff were very nice. I've done jacuzzi soak, body scrub and massage - everything was done very well. Therapist was very professional and did a great work. I was completely happy and relaxed, and proceeded for a lunch before my last treatment- hair wash and blow-dry. This service is described in the menu as "Our stylists are there to provide quality shampoo and blow dry to give you the style you request". I had a meeting after the SPA, so was thinking it's gonna be nice to have my blow-dry done. Here the worst part starts. The "stylist" who suppose to "give me the style I request" simply doesn't know how to dry the hair at all! She started just to dry it in a messy way without using the brush, showing that she does it may be for the first time in her life. When I asked about a proper blow-dry, her colleague said that salon can't provide a blow dry because they haven't got any brushes! However, in the end, "stylist" found a plenty of brushes, but better she wouldn't! That was definitely her first time to hold the brash! She messed all my hair up! I took the dryer from her and simply dried it myself, just couldn't wait to leave and to go to a proper hair salon to fix this mess! Forget about using this service, if you feel pity for your hair!!! No need to say that my mood was completely ruined.
When I went down and complained, the lady on reception (her name is Tracey) was like "Our salon is focused on SPA, not on beauty services". Definitely! But here I asked "Why do you even provide these services then and charging people for something you can not even make?" Here she again said the same which pissed me off completely! I've spent over 2 000 000 for treatments that day, but why do I need to pay a single dollar for someone to waste my time, mess up my hair and being unprofessional?! Dear management, if you are reading this, kindly give your therapists a proper training to be able to provide a beauty services (as there is no any "hair stylist" that was mentioned in your menu, it doesn't exist, service was done by therapist who doesn't know how to carry a hair dryer!), or simply exclude this service from your menu, as you are unable to provide it and have no right to offer it!
However, one of the staff member, Jane, came upon my leaving and apologized and offered to return half of the price of this "blow dry", and she was extremely polite.

It was my mistake to order this service, which ruined my impression of an amazing SPA day, great treatments and massages. Again, I feel sorry that you add this service to your menu with such a nice description - gives a very bad aftertaste...
Written 21 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Polomeimei
Singapore, Singapore216 contributions
Indulge in some serious pampering
Sep 2019
Usually when we're in HCM City, a massage is a must but it's usually a whirlwind affair. in L'Apothiquaire Spa, you should spend at least half a day pampering yourself. I felt that it was an unrushed affair with staff ushering you to the different rooms. The only discomfort is that the changing room is next to the service alley and as you're changing you hear the door opening and closing although your privacy is protected by heavy curtain. I managed to have a body massage, mani and pedi as well as facial within this 4-hour retreat. The other plus point is that the spa is housed within a colonial bungalow so you feel that you're experiencing the heritage as well.
Written 30 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Zui
Kuala Lumpur, Malaysia129 contributions
Good spa
Sep 2019 • Couples
The spa is set in a nice colonial house. While the building seems to need some maintenance, the body treatments were very good and the service impeccable.
Written 16 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Daniel D
Oxford, UK2 contributions
Best evening we had in Ho Chi Minh
Jul 2019 • Couples
My partner and I came and enjoyed a relaxation body treatment each in the couple’s room. We both loved our treatment, with the massage being so relaxing and effective. The staff were also so lovely and accommodating, and the building was beautiful and a peaceful break from the bustle of the city. Definitely recommend.
Written 18 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Extraordinary761986
Henley Beach, Australia5 contributions
Bad body massage!
Jun 2019 • Friends
This is definitely one of the bad body massages I had done so far in my life. The therapist is unskillful and massage is uncomfortable which made me feel want to stop the service halfway. The therapist was wearing two bracelets which is kind of metal material which is disturbing in a way during the massage. Their reception service is good and staff is friendly. I just hope to have a massage which matching the price that I am paying. My only complain is the skill and standard of the therapist.
Written 8 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Extraordinary761986 We are sure you did not patronage l'Apothiquaire spa. We always ask our guests after the treatments how the services were and what we can do to improve. We receive only compliments of late. None of our therapists wear any bracelets, watches or any form of jewelry, metal or otherwise that interfere with providing spa treatments. This is for certain. What you have written and rated here is not the services we provide at l'Apothiquaire spa. Sincerely, Spa Manager
Written 9 June 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vacationer104860
Baltimore, MD1 contribution
Great massage
Nov 2018 • Couples
My wife and I went here for a couples massage and it was excellent. Very professional and great service. I bought my wife a bottle of perfume and they offered to engrave the bottle free of charge. What a nice surprise. Needless to say the next time we are in Ho Chi Min City we'll make time in our schedule to visit them again.
Written 24 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

leemy110
5 contributions
So sweet
Jun 2018 • Solo
Spa is very beautyful and clean. Staff is very funny and friendly.Service is so professional and good.
Written 6 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Sharlie R
42 contributions
Self-care day
Oct 2018 • Solo
I loved it here. The grounds were stunning, French colonial with an amazing pool area to enjoy. I had a swim, steam, sauna, 90 min massage and 75min facial. The staff were great and the organic products were delightful.
Written 13 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Simon W
Singapore, Singapore223 contributions
Very good spa
Sep 2018
This is my to go spa when I visit HCMC. It is located in a well hidden villa. Very quiet and very well appointed. Therapists are very trained and the receptionists speak very good English. If u take their package, they will send a staff to pick u up at your hotel. I will normally spend half a day here. Their gentlemen package is 4-hour long which includes facial, foot and body massages. Also comes with spa cuisine. It’s about 3 mil vnd inclusive of tax. Well worth it.
Written 1 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jade B
Dubai, United Arab Emirates43 contributions
Amazing spa experience
Jul 2018 • Couples
We came to the spa today for a couples day to celebrate our wedding anniversary. We absolutely loved it.. the location is stunning, the rooms are all so beautiful and the treatments were just incredible! It is also amazing value for money.. you would not find anything of this quality for the amount we paid back home! We had three treatments plus lunch.. amazing!
We have both come away feeling so relaxed :)
Would highly recommend!
Written 25 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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