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Lily's Travel Agency
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Certificate of Excellence
Traveller Overview
  • Excellent90%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“halong bay”(153 reviews)
“open bus ticket”(12 reviews)
“honest advice”(7 reviews)
We offer quality and honest advices, reasonable prices and many options to visit Vietnam. Whether you are a backpacker looking for an affordable experience, or honeymooners looking to splurge on a vacation, Lily's Travel Agency has it all!
Suggested duration: 1-2 hours
18 Ngo Huyen street, Hoan Kiem District, Hanoi 100000, Vietnam
+84 98 683 51 03
Reviews (669)
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All reviews halong bay open bus ticket honest advice sapa tour overnight bus great agency free water sa pa booked tours phong nha sleeper bus ha long bay tour day trip via email home stay great english airport transfer
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1 - 10 of 563 reviews
Reviewed 1 week ago via mobile

For a short getaway in Hanoi, we booked two trips with the travel group: one to halongbay and another to ninh binh. A friend of mine contacted the agency and person in charge is very amicable and helpful in providing different routes and cruises for...More

1  Thank Kah Jing L
Reviewed 1 week ago

During our recent stay in Hanoi, one of our friends was recommended by her friend to approach Lily's Travel Agency for our Halong Bay Cruise and Ninh Binh Tour solution, and it was perhaps the best decision ever. With so many tour agencies to choose...More

2  Thank tlchin
Reviewed 1 week ago via mobile

Vani and the team at Lily's made planning, booking and going on our Halong and Lan Ha Bay cruise so easy. We were given a wide range of options by email before we left New Zealand then came back with what we wanted and they...More

1  Thank Experience821211
Reviewed 1 week ago via mobile

We contact them prior to our trip to Vietnam we gave them the time frame of our journey and a general plan what we ate looking for They arranged for us a bus ticket for Sapa Cruise at Halong Bay and a flight tickets to...More

1  Thank Avikoo
Reviewed 1 week ago via mobile

We ended up using Lily’s travel for everything we did during our time in this wonderful land, from Saigon to Hanoi. Saps, Halong bay, Mekong delta and so many wonderful stops and places. We loved every minute of our trip. Vani, the fantastic girl from...More

1  Thank Explore815361
Reviewed 1 week ago via mobile

We came to Vietnam for our first real trip and were a bit confused in the beginning. We wandered into lilys agency based on the reviews and it was the best help we could have gotten! We booked two trips, to sapa and to halong...More

1  Thank Nena Š
Reviewed 2 weeks ago

I have booked 3 tours from Lily's Travel: 2D1N Ha Long Bay, Ninh Binh day trip and 3D2N Sapa. Before booking the tours, I have many email exchanges and whatsapp messages with Vani. She is very helpful and always responds to my questions promptly. Based...More

2  Thank Poh Yee L
Reviewed 2 weeks ago

We arranged a tour to Tam Coc through Lily’s and it was by far the easiest and most straightforward process for our entire trip in Vietnam. The staff gave us great, honest information. They presented options to us in a non-biased way and we didn’t...More

1  Thank Tegan F
Reviewed 2 weeks ago via mobile

We had a wonderful experience with Lily's. We booked the boat tour with bus for Catba Island as well as 3 days trekking in Sapa. They are flexible: unfortunately the typhoon hit the island so we had to cancel the boat trip. We had a...More

1  Thank Reg L
Reviewed 2 weeks ago via mobile

We used Lily’s travel to book a 3day/2night trip to Ha long bay. The staff were extremely helpful giving us different options depending on our price range. They were honest about the different types of accommodation available and the price was cheaper than online. Very...More

1  Thank chloemcf
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Questions & Answers
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18 September 2018|
Response from jeaniedoyle8 | Reviewed this property |
Hi we booked on line with Lilly’s travel. Had private van for 4 Adults. Pick up and drop off at hotel.. loooong day but a good day I think it was around $90 aussie... we kayak, beach walk. Was not busy area which was... More
2 September 2018|
AnswerShow all 5 answers
Response from puffintreesco | Reviewed this property |
If you can, talk to Lily at her travel agency, she will definitely be able to help you.
Maria M
11 August 2018|
Response from TorontoJose | Reviewed this property |
I would be confidential that they do. I recommend the Mao Sisters.