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Crystal Auto Rental Belize

Crystal Auto Rental Belize

Crystal Auto Rental Belize
5
About
Do not feel like driving? Crystal Auto Rental now offers a great shuttle and transfer service. Don’t miss a moment of excitement while on your vacation. Hire a professional, a well experienced driver to take you to your Belize destination. Crystal Auto Rental now does transfers from the Belize International Airport or to any of the main district locations in Belize.
Duration: More than 3 hours
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  • sonora77
    Rollins, Montana23 contributions
    5.0 of 5 bubbles
    Great rental experience
    Excellent car, excellent service. No wait to pickup car. When I returned the car, they came out to check me in and brought me an outer garment that I left there when i came in to rent the car a week ago. Very smooth experience.
    Visited October 2023
    Travelled with family
    Written 4 October 2023
  • Cruiser533450
    19 contributions
    5.0 of 5 bubbles
    Great experience and happy with the rental
    The office closes at 5:00 PM and our flight was scheduled to land at 4:30 PM, I emailed Crystal Auto and made a note on the reservation (you can provide the flight information on the reservation) regarding the flight landing late and received an email from Crystal Auto stating that someone would wait for me to pick up the car. Our flight landed late (at 5 PM) and the office was still open at the airport. Another couple was also there with us who had flown in on the same flight. There was no issue receiving the car we reserved and the car was a newer model and in excellent condition. We did not, however, get offered the "cooler and cell phone" and I completely forgot about it until we were miles down the road. The cooler would have been helpful when traveling from purchasing groceries to the location where we were staying and next time, i will definitely ask for that offered cooler ! We returned the car to the Belize City location with no issues and were chauffeured to our hotel immediately after by one of the guys who assisted in the return (we were told when picking up the car that they would drive us to our hotel in the car we returned). Some reviews say that the $850 security deposit (Crystal Auto's insurance deductible if the car is damaged) was not released from their card but this was not the case for us, it was released after we returned the car. Also, we were able to use the "Google Maps" app on the phone to find our way. We had previously made sure we would have data available while in Belize and so that worked for us. We were also told that if we connected to the Wifi at the Crystal Auto office, we could input the destination address, start Google Maps and then once we left the Wifi range, the maps would keep us on track to our destination without having to use the data. We did that on another part of our trip (started it while near Wifi) and headed off-grid; it worked perfectly.
    Visited October 2023
    Travelled as a couple
    Written 6 November 2023
  • Barbara C
    6 contributions
    5.0 of 5 bubbles
    Terrific service in office and reliable car rental
    Wow, what nice and personal service from the outset -- unlike many other car rental experiences. The car was reliably good (though not quite as we might expect in the States), no problematic issues at all, and quite affordable. We highly recommend Crystal!
    Visited December 2023
    Travelled with family
    Written 31 December 2023
  • mnp19148
    21 contributions
    5.0 of 5 bubbles
    Highly recommend!
    Very good experience! Friendly front desk service and well working car! We picked up our rental on arrival at the airport and were able to return to their alternate location, where a driver brought us directly to the water taxi so we didn't have to worry about a cab. I would definitely use Crystal again and recommend to others.
    Visited January 2024
    Travelled with family
    Written 24 January 2024
  • canadianbacon12
    Jordan, Canada267 contributions
    5.0 of 5 bubbles
    Outstanding Customer Experience!!
    We rented a Kia Sol for 2 weeks in February and they went above and beyond for us. After 3 days I was doing an early morning run from Hopkins to Dangriga to get some fresh fish when after getting stopped behind a bus for a couple minutes the engine light came on and the engine started to misfire and labour and lose power. I immediately pulled over and called Crystal and let them know what was happening. The lady that grabbed my call listened to what was going on and immediately called the manager. I told the manager what was happening and where I was. He told me it was OK for me to drive back to our AirBnB and he would send a driver down with a new vehicle. 3 hours later the driver showed up at our door with another newer Kia took the old one and headed back to the shop. It is a 2 hr drive from Belize City to Hopkins! They had my replacement on the way within yhe hour!!! The gentleman that brought the replacement said that they do periodically have problems with bad gas ( leaded, or water? Just my speculation) at one of the stations around Hopkins and have had problems before. I had not added any fuel up to that time so the problem was something else. The point should be made for other drivers to be aware of. The replacement car was full when it was delivered it to me so Crystal adsorbed the cost of the half a tank of gas for our troubles. We had no issues with the replacement vehicle and returned it to the airport at the appointed time. Crystal also gave us a complementary ride to the Water Taxi terminal to continue the next phase of our trip! Thank you Crystal Team for top shelf customer service and for doing the right thing without having to be asked!
    Visited February 2024
    Travelled as a couple
    Written 22 February 2024
  • Chelsey P
    London, Canada21 contributions
    5.0 of 5 bubbles
    Highly recommend
    After reading so many great reviews we chose Crystal for 5 days. They were so helpful answering all of our emails and adjusting our reservation. We booked about 3-4 months in advance. Our chevy equinox was perfect to get us around SI and sweet songs. The inside was so clean and the A/C was perfect. No issues upon return- very easy. Highly recommend.
    Visited February 2024
    Travelled as a couple
    Written 26 February 2024
  • Mayan_Brian
    Shawnee, Kansas94 contributions
    5.0 of 5 bubbles
    Best choice
    Counter agent was smart enough to make sure our later flight to Caye Caulker was from BZE. It was from TZA. So she let us return in Belize City and their guy even gave us a ride to TZA. Great experience all around and should be anyone's first choice in Belize.
    Visited February 2024
    Travelled as a couple
    Written 27 February 2024
  • Emily V
    College Station, Texas103 contributions
    5.0 of 5 bubbles
    Highly recommend, very professional staff and high quality cars!
    Incredible service, friendly staff, immaculate vehicle!! We arrived on the ferry to Belize City and were picked up immediately. It was about a 30 minute drive to the rental lot and you will absolutely need to take the time to walk around the property. It is very unique and bit surprising! The leasing process was straightforward and quick, we completed a walk through for damages, and were off the lot in no time. The vehicle was perfect and very updated. We had CarPlay, strong A/C, and 4 wheel drive. They even gave us a free plastic cooler to use during our rental. Returning the car was just as easy and we were dropped off at the ferry. Will absolutely be recommending in the future to anyone who wants to rent a car in Belize!
    Visited March 2024
    Travelled with friends
    Written 23 April 2024
  • Sarah c
    4 contributions
    5.0 of 5 bubbles
    Would definitely recommend Crystal auto
    I don’t even know where to start! Crystal auto is really amazing. My sister came the week before and said crystal auto is a must and she was right. We are a big family so we rented 2 cars and both worked well. Adriana, Ms Chaplin & Ms Michelle were amazing! Professional and easy to work with. We got a complimentary pick up from the ferry. There was some difficulty when we got there because our luggage didn’t fit and they were able to get us a larger car. They are easy to reach and reliable. We left something and it was waiting for us in an envelope upon return. We would definitely rent from crystal auto again if we return. Thank you for making the process so easy and enjoyable.
    Visited May 2024
    Travelled with family
    Written 6 May 2024
  • Hrant P
    2 contributions
    5.0 of 5 bubbles
    Best in Belize
    I compared the three major Belizean rental agencies, and Crystal provided the most competent service as well as a very good rate. The actual rental and return of the car was very smooth and professional, and they provided a free shuttle between their office and our hotel. As an aside, Crystal seems to be the only agency that allows you take a car across the border. We went to Tikal (Guatemala) with our car and they made sure all the paperwork was in order.
    Visited July 2024
    Travelled with family
    Written 22 July 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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5.0 of 5 bubbles634 reviews
Excellent
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NickiMarie39
Leicestershire, UK3 contributions
5.0 of 5 bubbles
May 2017 • Couples
I chose Crystal after reading Reviews on Tripadvisor and I am so glad I did!

The car was booked for 6 days and Crystal were very obliging - even when my husband changed his mind about the rental dates - TWICE! They picked us up from the water taxi terminal and took us to their office where the Jeep I had ordered was waiting. However, I was offered a 'free upgrade' to a small newer Kia (after telling Crystal where we were going in Belize, they said we didn't need a 4x4) and my husband was keen to swap as the fuel consumption was better in the Kia. Note: the roads in Belize are "challenging" off the main highways (and sometimes on them!). In hindsight, we would have been better in the 4x4 as we ended up not going to certain places as we didn't feel it was fair on the car. That however, was not Crystal's fault but own decision.
The car came with complimentary cooler and mobile phone which you could top up with credits locally, if required.
The car ran great throughout the whole trip and we had no problems whatsoever, that is, until we were on our way to the airport to return the car and catch our flight home!
My husband stopped at a Gas Station to fill up so that the car would be returned with a full tank. The car was half full, so after the top up, we jumped in the car, started up and went about 10 feet before the car spluttered to a halt and died.
We called Crystal, my husband spoke to Jay the owner and he sent a driver around to the Gas Station with another car, gave us the keys, transferred our bags and sent us on our way. We left the poor chap from Crystal at the gas station with the broken down car to sort everything out.
Having spoken to Crystal upon our return to the UK, they confirmed that there was water in the fuel, which is why the car broke down.
We can't thank Crystal enough for their help and will definitely be using them on our next trip to Belize.
In case anyone is interested, the name of the gas station that put contaminated fuel in our car is: 24/7 Gas Station, it’s about 5 mins from the airport - you might want to avoid it if you plan on getting to your destination!
Written 19 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

540maryannm
Yorktown, VA95 contributions
4.0 of 5 bubbles
Apr 2017 • Couples
got a great looking vehicle, tires with low tread. let them know where i wanted to go, so they recommended a vehicle as the roads in belize can be treacherous on a vehicle. nice to have a cell phone, but you have to buy your own minutes. cooler was nice to have also.
Written 2 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SemajT
Culver City, CA16 contributions
5.0 of 5 bubbles
Mar 2017 • Family
Wonderful experience with Crystal with easy pickup from the airport. Great prices and good selection on their website. Friendly folks at the counter. Explained the basic rules of the road and had me out of the lot in under 10 minutes. Jeep was as described, although Sat radio is only 1 channel. (the free preview channel) Had a rental for 8 days and made our way to and from San Ignacio, Belmopan and Placencia. The jeep gave us no problems. Would definitely rent from Crystal on our next trip to Belize.
Written 19 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JayCee
29 contributions
5.0 of 5 bubbles
Mar 2017 • Couples
Let me tell you about the roads in Belize....though the people in Belize are super nice, the roads are NOT in some places. There are not a lot of gas stations, and AAA Roadside Assist? Well, it's non-existent. So you do NOT want to have a car break down on you, or have a flat tire in Belize if you can at all help it. Luckily, though, if you DO have a breakdown, Crystal Auto Rental has you covered!! We got a great 2015 Jeep that looked like new, very clean, A/C worked, and if the windshield wipers were not new, then they were almost new. Together with the Rain-X on the windshield, we navigated all over the place in Belize with no problem whatsoever. Crystal provided us with a free local cell phone (we had to buy the amount of time we wanted on the phone) and a cooler, both of which we used a lot during our stay in Belize when on day trips. The phone has programmed into it the Crystal number in case you do get stranded - the Crystal people will help you, regardless of where in Belize you are. They will also pick you up to get your car, or drop you off, wherever you need to be picked up/dropped off. We were just delighted with our rental from Crystal and will definitely rent from this business again in the future.
Written 31 March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David and Kirk
London, Ontario, Canada14 contributions
4.0 of 5 bubbles
Feb 2017 • Couples
We rented a four wheel drive and were very satisfied with everything. The SUV was in good condition and staff service at the airport pick up and city drop off were good too. On the third day, while in San Ignacio, the AC went mid morning. We phoned them with the cell phone they`d loaned us and got very prompt service. They said they`d have a driver bring another car to the restaurant we`d agreed to meet at in San Ignacio at 1:30 pm and he was there on time. This was excellent service. We had no problems with the second car. Would rent from them again and we recommend them.
K and D
Canada
Written 17 March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa R
12 contributions
5.0 of 5 bubbles
Feb 2017
We arrived in Belize City and planned a trip to San Ignacio. We could have easily taken a bus or hired a driver but we decided to splurge and rent a Jeep from Crystal Auto Rental. I'm glad we did! Though not as fast a process as renting a car in the US, the service was wonderful! They sat down with us to explain everything, offered us water, gave us a free cell phone in case of emergencies, and lent us a cooler to put snacks in. They also gave us maps and some advice. We found driving in Belize to be pretty easy - but definitely do watch out for speed bumps! They're sometimes not clearly marked, and they'll get ya! :)
Written 4 March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rachel O
5 contributions
5.0 of 5 bubbles
Feb 2017 • Friends
We were very spectacle about renting a car for our trip to Belize because there are a lot of mixed reviews about cars with high mileage and breaking down. We are unfamiliar with the country so we didn't want any of that to happen. We decided to take a chance with Crystal. We could not have been happier with our vehicle. We had a newer jeep with less than 30,000 miles. A Jeep was great because the streets can be rough in some areas. Our rental was very affordable (slightly more expensive than other rentals in the area, but those tend to have the issues with excessive mileage and breaking down). We were so happy with our vehicle we didn't even want to return it! The guy was nice enough to drop us off free of charge to the water taxi when we did drop it off. He also stopped at multiple ATMs on the way so we could grab some cash. He went way out of his way for us and we are very thankful for the great service and wonderful vehicle we received! Go here for rentals in Belize! Such an easy process and really reliable as well. I will definitely rent again when returning to Belize.
Written 19 February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sb2170
Boston, MA32 contributions
5.0 of 5 bubbles
Dec 2016 • Friends
The employees of crystal auto were extremely helpful and reliable. We specifically used Crystal Auto because we drove to Tikal the day after we arrived. Our car was ready when we arrived at the International Airport in Belize City. We were provided with a quick but thorough introduction to how to use the car, what to do in case of emergencies, and how to navigate the roads in Belize. Dropping off the car was equally easy. We dropped off the car in Belize City instead of back at the airport and were driven back to Belize City since we were taking a ferry to Caye Caulker that afternoon.
Written 11 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Clint P
Seattle WA5 contributions
5.0 of 5 bubbles
Nov 2024 • Family
Easy rental, good car, no hassles. They also let us use a cooler and have free transport to and from Belize City. I recommend.
Written 30 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Francis R
1 contribution
5.0 of 5 bubbles
Nov 2024 • Family
The office personel were friendly and made me feel at home,everything was explain before signing.the vehicle I got was the Ford transport,16 passenger van.had no problems the vehicle was very reliable.i would gladly recommend crystal auto rental.
Written 19 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Crystal Auto Rental Belize - All You Need to Know BEFORE You Go (2024)

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