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“Visitor Information Centre at International Arrivals.”
The Brisbane Airport Visitor Information Centre located in the Arrivals Hall at the International Terminal is open to meet all arriving flights and can assist with transfers, accommodation, tours & cruises and general information. The Visitor...more
Hours Today: 5:00 AM - 12:00 AM
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Suggested duration: < 1 hour
Airport Drive | International Terminal, Level 2, Arrivals, Brisbane, Queensland 4008, Australia
Easy car drop off but none of staff smile or really acknowledge you. Pick up was on time but chap never said a word the whole drive and drove like a racing car driver forcing his way into the path of other vehicles and heavily...More
MikeR3392, Guest Relations Manager at Brisbane Airport Visitor Information Centre, responded to this reviewResponded 1 week ago
Thank you for taking the time to pass your thoughts about your journey through Brisbane Airport. If you could please let us know the car hire company that you used, we will pass this information through them. Our Visitor Information Centre desk doesn't...More
Visited on Tuesday 7th November. We had just arrived on a flight from Singapore and were booked on a shuttle bus to Caloundra. As our plane was early they were able to arrange for us to catch an earlier bus home. I have always found...More
1 Thank Michael-4551
BNEITBDTB, General Manager at Brisbane Airport Visitor Information Centre, responded to this reviewResponded 16 January 2018
Thank you for your feedback Michael - our staff love their role assisting airport users and I'm glad they were able to help with your transfers. Please feel free to call by at any time, Regards, Mark.
Is this the only international departure area in the world with no playground? Their 'interactive play area' has a giant chess game, a connect 4 game and a screen game. It can entertain a maximum of 6 children over the age of 10. Children travelling...More
BNEITBDTB, Manager at Brisbane Airport Visitor Information Centre, responded to this reviewResponded 22 February 2016
Brisbane Airport is constantly reviewing their passenger services & facilities and we appreciate you the taking time to give us this feedback. Hopefully the playground will be up and running when you next return.
Checkin area has no seating badly thought out when travelling with elderly, very young or if you just don't feel well! This needs addressing seriouslyMore
BNEITBDTB, Manager at Brisbane Airport Visitor Information Centre, responded to this reviewResponded 21 October 2015
Thanks for taking the time to contact us and we are most sorry to hear of the distress your mother went through.
We take the comfort of our passengers very seriously so thank you for providing your feedback regarding where some customers may experience issues...More
This month I transferred from Brisbane Domestic Airport to the International Terminal. I had planned to leave 2 suitcases in storage for some hours between flights and visit Brisbane city. Only 6 lockers were available for this purpose and all were occupied. Surely an international...More
6 Thank Melb0urneRev
BNEITBDTB, Manager at Brisbane Airport Visitor Information Centre, responded to this reviewResponded 26 August 2015
Thanks for your feedback – at Brisbane’s Domestic Terminal there are a number of lockers available outside both the Qantas & Virgin Blue terminals, about 15 lockers at each location. There are also another 46 lockers at the International Terminal for passengers travelling to /...More
Not good in business. Arrived on time at Gateway Airport Car Parking not open on time. Waiting 30mins. Then going overseas then come back. Not coming pick us all up then phone them 5 times waiting 1hour we all very deep tired travel from overseas.More
2 Thank Manners0
Mark G, Owner at Brisbane Airport Visitor Information Centre, responded to this reviewResponded 8 July 2015
I am sorry to hear of your issues with the 'off airport' company called Gateway Airport Car Parking. I'm hoping that whilst in the airport you did find our Visitor Information Centre and that our staff were able to assist with contacting this...More