Darwin City Airport Shuttle Service

Darwin City Airport Shuttle Service

Darwin City Airport Shuttle Service
2.5

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


2.5
2.5 of 5 bubbles13 reviews
Excellent
4
Very good
1
Average
1
Poor
0
Terrible
7

StevieCCD
Leigh-on Sea, UK99 contributions
1.0 of 5 bubbles
Oct 2023 • Solo
It is simply shameful that Darwin Airport still shows the shuttle service to CBD hotels on your website, and on posters and banners at the airport itself when the service clearly no longer runs. It is closed due to “staffing issues”

So really don’t bother…
I arrived recently and the downright misleading information cost me much lost time and frustration… What a truly awful first impression of Darwin

I have contacted the airport and the response was a metaphorical shrug…
Terrible ..no no existent service!
Written 12 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David M
Greater Sydney, Australia13 contributions
1.0 of 5 bubbles
Sept 2023 • Solo
Desk unmanned.
Contact phone not answered.
Waited an hour before deciding to take a cab.
Very poor for international visitors.
Written 1 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Neil M
Wollongong, Australia10 contributions
1.0 of 5 bubbles
Jun 2022 • Family
Decided to use this service for transfer from Darwin airport to town. We had a long wait before the driver would go because they obviously wanted to fill up the bus. In the end there was one too many on the bus so the last on, an older man, had to catch a taxi instead even though his bag was on the bus. My advice is catch a taxi instead
Written 20 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Taurangahawk
Tauranga169 contributions
5.0 of 5 bubbles
Aug 2019
We arrived at 1.00 am and were pleasantly surprised to find the shuttle waiting for us at that time. Driver was pleasant and told us a few things of note. Recommended.
Written 26 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bushra
Pakistan139 contributions
1.0 of 5 bubbles
Jun 2019 • Business
I booked a return ticket (airport-hotel/hotel-airport) with full payment of both sides on arrival. Driver picked me up from the airport and dropped me at the hotel. He told me to call the company one day earlier when I would like to go to the airport. My hotel receptionist called many times to the shuttle service but the company did not respond positively and told that they are unable to follow my booking and payment. later the company recognized the bookin and confirmed the time of picking me up for the airport. I waited for the airport shuttle for half an hour after the time confirmed by the company for pick up but they never arrived. I later came by taxi.

At the time I went from airport to hotel, I was surprised by the friendliness of the driver. Definitely for making money they needed to be very friendly. Now I know this company is a scam as many of the other victims also confirmed the same.
Written 14 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peter150801
Newcastle, Australia488 contributions
4.0 of 5 bubbles
Apr 2019 • Couples
As far as airport shuttle services go this one was great ( and we have been on heaps around the world) .
The lady driver was excellent and did her job brilliantly.
Recommended.
Written 22 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

misssgh
Basel, Switzerland24 contributions
5.0 of 5 bubbles
Nov 2018 • Solo
I booked a pick up from the airport into the city despite reading numerous negative reviews. It is the start of wet season so both journeys were quiet (5 people on pick up and just me on return). I couldn't fault the service! Shuttle was ready when I got there and departed shortly after. Not much traffic into the city and so I was at my hotel in about 30 mins of getting my bag. On the return journey the shuttle was a few minutes early (they clearly state to be there 10mins before) and they had one other collection. Unfortunately, the other passenger didn't arrive. The driver checked with reception and waited over 10 mins for the passenger so I ended up with a shuttle to myself! On both occasions the drivers were friendly and helpful.
Written 27 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Amanda L
5 contributions
1.0 of 5 bubbles
Sept 2018 • Couples
BEWARE!!! Do not use this company!!!
extremely rude driver picking us up 1/2hr before scheduled time on Monday 17th September 2018 and abusing us because we were in the middle of lunch at our hotel and not ready! Told us "would we turn up at 1.20pm for a 1.20pm flight!" Talked to us as if we were in Grade 2! Our flight out of Darwin was at 3.45pm and our scheduled pick up was 1.20pm from out hotel not 12.50pm
The extremely rude driver then continued to hackle me inside the bus for no reason and I very quickly told him he was going to get a bad review on the website plus I will be personally ringing the company and putting in a formal complaint. Such a bad end to our wonderful Darwin holiday. No wonder tourism is suffering in Darwin if tourists are treated like this!
Just use the local taxi's. They are cheaper than the airport shuttle transfers - only $30 to the airport and you can call them when you like and not get abused or spoken to like a Grade 2
Written 19 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Smiffy36
Sydney20 contributions
5.0 of 5 bubbles
Aug 2018 • Solo
Used this service to and from the airport on a recent trip. I left it too late to book online but I telephoned and Teresa was very helpful. Staff are great, lifting bags on and off the vehicle for you. It's half the price of a taxi which is a bonus but obviously you do have to wait for other passengers to get dropped off/collected so if you're impatient or not into sharing this isn't for you.
Written 31 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Yadeums
14 contributions
5.0 of 5 bubbles
Apr 2018 • Family
Great service.
The staff are polite and friendly.
The driver lifts the luggage on and off the trailer.
Baby friendly.
We were dropped at the waterfront so it was the last stop but found the shuttle was a good way to see the city.
Written 18 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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