Alley Cats Play Centre
Alley Cats Play Centre
4.5
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About
Indoor Soft Play & Party Centre for 0 - 12 year olds. Open 7 days a week except for Christmas Day & Boxing Day. There's a specific area for up to 12mths, a 1 - 4 area and a 5 - 12 years area. We have free parking, baby changing facilities, a coffee shop and baby food/bottle warming facilities. Toddler morning is on term time Mondays at 9.15am and includes elevenses of toast and juice.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
74 reviews
Excellent
43
Very good
19
Average
8
Poor
2
Terrible
2

Maccas_1706
Castlerock5 contributions
Family
The best place for a birthday party. We had my wee boys 7th Birthday here, excellent customer service from booking at the beginning to the very end! The girl that looked after our party did an amazing job! She took care of everything leaving me with nothing at all to do! The kids food was lovely, alley cats is very clean, and staff are very helpful! Will definitely be having every other party here from now on and the bonus is I had no cleaning up to do! Thank you to all the staff at Alley Cats!
Written 4 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kiki
3 contributions
Family
Staff so unfriendly unhelpful and extremely rude.
Not suitable to be working with young children with the unapproachable attitude although they don’t interact very much with the customers or the children anyway - won’t be back
Written 9 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Caoimhe D
5 contributions
Family
Staff horrible, shouldn’t be working with family’s and children with such a horrible personality and attitude. Especially the older woman with brown shoulder length hair. Horrible horrible woman.
Written 2 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

John Johnston
2 contributions
Great for my 6 year old, 3 year old and 2 year old! Really clean, brilliant staff, friendly, helpful. Very safe for children.
Written 16 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mary M
1 contribution
Brilliant spot for kids and adults I've had 3 birthday parties here and a laser party . Staff are brilliant and the place is spotless great day out with good food play cinema all under one roof. Even the arcade staff are lovely.
Written 18 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Paul F
Coleraine, UK4 contributions
My Grandson loves this place, but very very noisy, so it's not somewhere you can sit and relax while your kids play.
Written 6 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to review, PB.
Written 7 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JEN Dempster
4 contributions
Family
Having used lots of soft play with my 20 month old I was a little disappointed with the limited access he had at alley cats. Visiting on a rainy summer day, the little stations for the smaller kids was jam packed, mostly with mums sitting in the play areas with babies who couldn’t walk yet. Why isn’t there an area just for non walking babies, like funky monkeys etc does?

Was not impressed that they did not offer to fill my child’s drinks flask with water or juice for the cost of one glass of juice. Instead had to purchase a jug!!

I liked the fact that there were workers supervising the areas, but was frustrated when my toddler wanted to play in the big area, kept heading for it (because he can play in it in every other soft play) but wasn’t allowed here. Made for a frustrating time for me.
Written 20 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
I am sorry that your visit was not to your satisfaction. It is a popular venue on a wet day. We do not charge for drinking water, and, it is given to any customer who requests it, so the assistant must have misunderstood your request, I'm afraid. Your child would be allowed in the large frame if you believed him capable. As the signs explain, the small area is strictly for 4 years and under. The large frame is recommended for 5 to 12 years. We also have an under 1's area, located between two of the slides. There are always staff members available to address any concerns or answer questions if you are unsure, or not fully satisfied. Kind regards, Management.
Written 22 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Genuine critic
5 contributions
Family
Love it kids love it and helps us parents get some me time lol. Daughter has so much fun and def best value for money event in the country. Those crying about supervision read the signs ITS UR RESPONSIBILITY or do you want play and babysitting for £3.50.
Well done jet centre
Written 8 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you Dougie1690 for taking the time to comment. So glad you enjoy your visits.
Written 9 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jerry12com
Coleraine, UK30 contributions
Family
Took my grand children here recently, wasn’t as busy as it can be. But the children had a great time. Played away without any problems. The staff are friendly and are vigilant which is good. We have been here for a few parties and they have been well catered for. Coffee shop is available will kids play.
Written 2 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you jerry12com for taking the time to comment. It is much appreciated.
Written 9 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Caoimhe
Coleraine, UK1 contribution
Friends
It can be busy but the kids love it. good for birthday parties. found the parking easy and staff helpful, would recommend.
Written 8 May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Caoimhe76 we are glad you enjoyed your visit. Thank you.
Written 9 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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