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Brilliant spot for kids and adults I've had 3 birthday parties here and a laser party . Staff are brilliant and the place is spotless great day out with good food play cinema all under one roof. Even the arcade staff are lovely.
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Date of experience: August 2020
Helpful
My Grandson loves this place, but very very noisy, so it's not somewhere you can sit and relax while your kids play.
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Date of experience: September 2018
Helpful
Response from Movie House C, Manager at Alley Cats Indoor Play Centre
Responded 7 Aug 2019
Thank you for taking the time to review, PB.
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Having used lots of soft play with my 20 month old I was a little disappointed with the limited access he had at alley cats. Visiting on a rainy summer day, the little stations for the smaller kids was jam packed, mostly with mums sitting in the play areas with babies who couldn’t walk yet. Why isn’t there an area just for non walking babies, like funky monkeys etc does? Was not impressed that they did not offer to fill my child’s drinks flask with water or juice for the cost of one glass of juice. Instead had to purchase a jug!! I liked the fact that there were workers supervising the areas, but was frustrated when my toddler wanted to play in the big area, kept heading for it (because he can play in it in every other soft play) but wasn’t allowed here. Made for a frustrating time for me.…
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Date of experience: July 2019
1 Helpful vote
Helpful
Response from Movie House C, Manager at Alley Cats Indoor Play Centre
Responded 22 Jul 2019
I am sorry that your visit was not to your satisfaction. It is a popular venue on a wet day. We do not charge for drinking water, and, it is given to any customer who requests it, so the assistant must have misunderstood your request, I'm afraid. Your child would be allowed in the large frame if you believed him capable. As the signs explain, the small area is strictly for 4 years and under. The large frame is recommended for 5 to 12 years. We also have an under 1's area, located between two of the slides. There are always staff members available to address any concerns or answer questions if you are unsure, or not fully satisfied. Kind regards, Management.
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Love it kids love it and helps us parents get some me time lol. Daughter has so much fun and def best value for money event in the country. Those crying about supervision read the signs ITS UR RESPONSIBILITY or do you want play and babysitting for £3.50. Well done jet centre
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Date of experience: July 2019
Helpful
Response from Movie House C, Manager at Alley Cats Indoor Play Centre
Responded 9 Jul 2019
Thank you Dougie1690 for taking the time to comment. So glad you enjoy your visits.
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Took my grand children here recently, wasn’t as busy as it can be. But the children had a great time. Played away without any problems. The staff are friendly and are vigilant which is good. We have been here for a few parties and they have been well catered for. Coffee shop is available will kids play.…
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Date of experience: July 2019
Helpful
Response from Movie House C, Manager at Alley Cats Indoor Play Centre
Responded 9 Jul 2019
Thank you jerry12com for taking the time to comment. It is much appreciated.
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