Time of year
Marie Daniel wrote a review Sep 2019
We rented two bicycles from Geoff and Tessa for a week in August 2019. They made it possible for us to avoid using a car for the entire week as they delivered the bicycles to us and took us to the train station at the end of our stay. Given that this is their peak season I expected that they would be very rushed but could not believe the patience Geoff had when he met us. His attention to detail was amazing.He included water bottles, maps, lights, everything one can think of. The bicycles were in excellent condition! In addition he showed us which routes will be the nicest for us to cycle during the week. His recommendations were excellent and saved us a lot of time trying to figure out where to go. I also forgot my swimming suit in my backpack and he delivered it to us that same evening with a smile. It was such a wonderful experience and the local craft beer he surprised us with at the end of our week must have been the best I ever tasted. We cannot thank you enough Geoff and Tessa and recommend them for anyone planning a trip to les Cevennes!…
Date of experience: August 2019
Vince wrote a review Jul 2019
As far a customer service goes, Geoff and the team cannot be beaten. I was staying roughly 2 hours from Mellow Velo's and the bike was delivered and collected for an extremely fair price (my location was also some way up in the mountain and not easily accessible) When the bike arrived it was as per the specification, clean, tidy and had been maintained well. I am keen cyclist and it is fair to say I put it through its paces. Geoff delivered the bike with everything one would require, helmet, small pump, spare inner tubes, cafe lock and even a race pump. After a couple of days of cycling solo my partner decided she too would like a bike for a day, Geoff kindly returned (despite collection being the next day for my bike and the distance and location of drop off being some what out of the way) and delivered a second bike along with all the kit so that my partner could join me, Mellow Velos even went above and beyond and kindly lent my partner some cycling attire, padded shorts and a jersey only to enhance her comfort when riding. Thanks to the service at Mellow Velo I finally had a chance to experience some of the best cycling the South of France had to offer. Thank you Geoff Kind Regards Vince and Sarah. - the ones who stayed off the beaten track up a mountain :) Vince…
Date of experience: June 2019
Response from MellowVelos, Owner at Mellow Vélos
Responded 22 Jul 2019
Delighted to hear that you managed to get some good rides in, and we were so pleased that your partner decided to join you. Glad you liked the service - as keen road cyclists ourselves we understand the importance of good kit. Hope to see you again.
nadjaanan wrote a review Oct 2018
Munich, Germany1 contribution
This is was the best bike-rent-experience we ever made! Getting the bikes to our starting point and excellent information regarding the fitting route was just perfect. Next time we will do more than one bike-trip!!
Date of experience: September 2018
joanna_urbaniak wrote a review Sep 2018
Paris, France25 contributions5 helpful votes
Very professionally, no surprises. If you're looking VTTin Sainte Enimie , do not hesitate, Mellow Vélos is the best in this region. I recommend !
Date of experience: August 2018
Eddy M wrote a review Aug 2018
Asse, Belgium2 contributions
We wanted to do a bike trip in the Gorges and asked Geoff and Tessa for bikes and advice. My wife suffers from a bad back - that's why we rented an electric bike for her - and they explained us a road trip that was very beautiful and not too difficult to ride. Geoff has even adjusted the e-bike to the best position for my wife. Conclusion: if you want to hire bikes in the Gorges du Tarn, don't hesitate !…
Date of experience: August 2018