What's On in Reykjavík
What's On in Reykjavík
4.5
8:30 AM - 9:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM
Sunday
8:30 AM - 9:00 PM
About
What’s On is a Reykjavík tourist information center and magazine, providing professional service and up-to-date information to our readers and customers. We provide information on how to experience Iceland for individuals and groups. The tours we provide represent a cross-section of what is available in Iceland today. We try to always create organic choices for our clients and give the best opportunity for you to make the most of your time in Iceland. We welcome your input in the first instance so that we can help you in the best way. Our location looks to provide you with the history of Iceland as well and not just the natural attractions that you can experience. Although we can book all hotels, tours and attractions, our first priority is to provide excellent customer service and quality tourist Information.
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  • Sunshine43926552715
    1 contribution
    5.0 of 5 bubbles
    Excellent customer service and advice
    They booked the Blue Lagoon for 6 of us.2 people became ill and couldn't go, They rearranged everything for the other 2 so they could go the following day and be picked up off a Whale tour by bus to make sure they got there due to a tight schedule. All our own nightmare,that they easily resolved the whole drama by email within an hour of being in touch with them. Excellent customer service. Thankyou!
    Visited January 2024
    Travelled with family
    Written 24 January 2024
  • Robin M
    5 contributions
    5.0 of 5 bubbles
    Great advice and planning
    The young lady who helped us book our excursions was delightful! She listened to what we wanted and matched us with good companies and helped us plan our day to fit in two special excursions. The whale watching trip was exhilarating and the horse ranch was beautiful. The staff at both places were friendly and helpful.
    Visited July 2024
    Travelled with friends
    Written 9 July 2024
  • Thomas V
    Oakland, California17,731 contributions
    4.0 of 5 bubbles
    English Speaking Staff
    Nice information center toward the center of town. It's a good place to include on your visit as you will find all sorts of information about what to do, shows, art expos and some free maps. The staff were helpful and spoke English.
    Visited July 2024
    Travelled as a couple
    Written 2 August 2024
  • Madison Z
    4 contributions
    5.0 of 5 bubbles
    Thank you Karina!!!!!!!!!!!
    Karina form What's On, was INCREDIBLE!! We flew to Iceland very last minute for four days and hadnt planned a single thing. We stumbled upon What's On and Karina told us exactly what we needed to see and do and what we need to avoid. She was straight to the point and gave us all the information we needed. We had an amazing trip and i give all my thanks to Karina, she planned every single day for us and it was truly the experience of a life time. Thank you so much Karina!!!!!!
    Visited August 2024
    Travelled with friends
    Written 3 September 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles243 reviews
Excellent
200
Very good
21
Average
11
Poor
4
Terrible
7

These reviews have been automatically translated from their original language.
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travellinpeter
Luxembourg City, Luxembourg13 contributions
5.0 of 5 bubbles
Feb 2020
I have NEVER in my life met an agency with that much eager to please. Both Svenja and Sirry were very helpfull, super -friendly and incredibly knowlegdable. They suggested us the best trips to take, in accordance with our itinerary; they followed and helped us throughout our entire journey (we were caught up in a snowstorm so we couldn't enjoy all the booked trips: well they contacted the different eventing venues and rescheduled them where possible or cancelled and refunded them if it was no longer possible to fit in to our program). They kept us informed about updates, changes and other possibilities - sometimes up to 3 times a day!! two amazing and incredible girls, and you know what: very nice to look at as well!! We (my two daughters and myself, drove the last day to Reykjavik just to say hi and thnak them for their INCREDIBLE service. no question about it: we will come back to Iceland and book everything immediately with them all over again.
Written 6 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Taraella
Staffordshire, UK63 contributions
5.0 of 5 bubbles
Jul 2022 • Couples
The staff here couldn’t have been friendlier. They were very helpful in answering our questions and finding us transfers to and from the airport and tours, including Blue Lagoon. You can also store your bags there for a small fee, which we had to do as we needed to transfer airbnbs during our stay.
Written 1 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michael S
Zurich, Switzerland19 contributions
5.0 of 5 bubbles
Jun 2020 • Solo
Thor was amazing and super helpful. After a cancelled tour (not booked through what’s on) Thor recommend me an alternative tour and it was a much better choice to combine golden circle with blue lagoon. Thor was super helpful and very professional. I only can recommend booking through what’s on Iceland
Written 22 June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CerianJ
Cardiff, UK67 contributions
1.0 of 5 bubbles
Jan 2020 • Friends
Don't bother asking them to find trips for the following day, we tried to book a trip, agreed a price, then got confirmation for the wrong date.

It took them 4 hours to find out the trip couldn't be booked by which time it was too late to look elsewhere.

Total waste of a day's holiday for us when all we wanted is help booking a day trip!!

Written 29 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear CeriamJ, I am aware of the situation that occurred and due to an unfortunate set of events it was indeed not possible to book you. So we are sorry that you were unable to book this tour. There were some issues with the booking system used by the tour company you were trying to book. They assured our staff member that there was space so she booked for an available date which they were then to move to the correct date. Ultimately they came back to tell her that the tour was fully booked, whilst all along they had communicated that there would be no problem. We did have a plan B to get you there but unfortunately, you never came back to our office and chose to cut of the phone conversation. We hope otherwise that you had an enjoyable visit to Iceland. Kv, Ewan
Written 26 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

lonewolf44
Kingston upon Thames, UK1,303 contributions
4.0 of 5 bubbles
Jul 2021
There is a tourist information centre further up Laugavegur, but I never saw it open during my 2 weeks in Iceland.....annd ignore the signage at the start of Laugavegur too: there once was a tourist information centre there, but as a sign in the window of a souvenir shop makes clear, it isn't there any more. This means the What's On office has become the tourist information centre by default. I went in three times over my 2 weeks to ask for help: twice I was given all the information I needed. The first time the rather curt girl behind the counter gave me wrong information rather grudgingly - while she did tell me which bus I needed to get to Vestmanjaer, she didn't tell me how to get to Mjodd bus station and she told me you could pay on board the bus with chip and pin (you can't: you have to buy a ticket with cash, or inn advance). However on the other 2 occasions the (different) girls I spoke to could not have been more helpful and answered my questions patiently, checking the answer as well. They publish a helpful What's On in Reykjavik monthly: I took a (free) copy ad found it informative and helpful.
Written 6 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maria Solange O
Farroupilha, RS30,000 contributions
5.0 of 5 bubbles
Sept 2024 • Family
Located on one of the main streets of Reikjavik, Laugavegur, this vacationer service center is effective. Its attendees were helpful and gave us tips on what to do in the city, but also suggest tours and make their reservations. We were renting a car and did not use the services of tours.
Automatically translated
Written 27 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thomas V
Oakland, CA17,731 contributions
4.0 of 5 bubbles
Jul 2024 • Couples
Nice information center toward the center of town. It's a good place to include on your visit as you will find all sorts of information about what to do, shows, art expos and some free maps. The staff were helpful and spoke English.
Written 2 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sunshine43926552715
1 contribution
5.0 of 5 bubbles
Jan 2024 • Family
They booked the Blue Lagoon for 6 of us.2 people became ill and couldn't go,
They rearranged everything for the other 2 so they could go the following day and be picked up off a Whale tour by bus to make sure they got there due to a tight schedule.
All our own nightmare,that they easily resolved the whole drama by email within an hour of being in touch with them.
Excellent customer service.
Thankyou!
Written 24 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ralph Roque
Oxford, UK10 contributions
5.0 of 5 bubbles
Sept 2022 • Friends
Valurthor from What’s On went above and beyond the call of duty to provide us with solid tourist advise and memorable tours. Picturesque views and unforgettable moments. His recommendations made our trip one for the books. He’s definitely going to be part of the story of my first ever visit to Iceland. His focus on customer service bars none and checked on us even on his days off. What’s On couldn’t have hired a better tour guide. 5 days we have were packed with activities but were still not enough. Definitely coming back for a part 2! Highly recommended!
Written 13 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Madison Z
4 contributions
5.0 of 5 bubbles
Aug 2024 • Friends
Karina form What's On, was INCREDIBLE!! We flew to Iceland very last minute for four days and hadnt planned a single thing. We stumbled upon What's On and Karina told us exactly what we needed to see and do and what we need to avoid. She was straight to the point and gave us all the information we needed. We had an amazing trip and i give all my thanks to Karina, she planned every single day for us and it was truly the experience of a life time. Thank you so much Karina!!!!!!
Written 3 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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What's On in Reykjavík - All You Need to Know BEFORE You Go (2024)

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