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Florence and Tuscany Tours by Florapromotuscany

Via della Condotta 12, 50122, Florence, Italy
+39 055 210301
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Florence and Tuscany Tours: association of licensed tour guides and travel agency whose headquarters are situated in the historical centre of Florence. We organise and offer daily guided walking tours that take place rain or shine. In addition we propose tailor-made tours on request.
  • Excellent52%
  • Very good20%
  • Average14%
  • Poor10%
  • Terrible4%
Travellers talk about
“wine tasting” (9 reviews)
“montepulciano” (5 reviews)
“guide” (27 reviews)
Open Now
Hours
Hours Today: 8:30 AM - 6:30 PM
LOCATION
Via della Condotta 12, 50122, Florence, Italy
Duomo
CONTACT
Website
+39 055 210301
Ways to Experience Florence and Tuscany Tours by Florapromotuscany
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Write a ReviewReviews (102)
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"wine tasting"
in 9 reviews
"montepulciano"
in 5 reviews
"guide"
in 27 reviews
"tuscany"
in 20 reviews
"david"
in 5 reviews
"towns"
in 3 reviews
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1 - 10 of 57 reviews

Reviewed 2 weeks ago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florenceandtuscany, Responsabile reception at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 1 week ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florenceandtuscany, Florence and Tuscany Tours Staff at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 2 weeks ago

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Reviewed 5 May 2018 via mobile

Tried to contact the office 5 minutes before closing for a quick booking. Woman answered the phone speaking very fast Italian. I asked if she spoke English and she hung up the phone. No one contacted us back. Nice company.More

Thank dsimond2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florenceandtuscany, Florence and Tuscany Tours Staff at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 9 May 2018

Dear Dsimond2, We are very sorry for the inconvenience you encountered. We are also very surprised to read about this problem as it certainly does not meet our service standards and we wonder if you accidentally called a wrong number. Unfortunately, on occasion, there may...More

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Reviewed 5 April 2018

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florenceandtuscany, Florence and Tuscany Tours Staff at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 9 April 2018

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Reviewed 4 November 2017 via mobile

We stayed at the Mediterranean in Florence where we had bed and breakfast for 3 nights. On the plus side the hotel was in a good location and the room we had was quiet(I had requested this). On the minus side we have never had...More

3  Thank gorgeousjac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

Our guide Gabriele Scarpellini, piloted my husband and me last May around the serene Tuscan countryside to enjoy various attractions ranging from the Gregorian chants at Abbey Monte Oliveto Maggiore (with its frescoes) to Volterra of Etruscan origin, presently an enchanting Tuscan town. Given the...More

Thank Annie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florenceandtuscany, Responsabile relazioni con la clientela at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 22 July 2017

Dear Annie, we are delighted to read that you had a good time. Gabriele is one of our trusted assets. Happy to hear he managed to give you an experience to remeber more than just a tour. Best regards, Cora

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Reviewed 13 June 2017 via mobile

We took the 'Afternoon in Chianti' tour. Our guide Viola was great and the selection of places were good. The tour however involves a fair bit of walking which isn't clear from the description. On the downside, our buses were late, we changed more than...More

Thank Vandana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florenceandtuscany, Responsabile relazioni con la clientela at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 21 June 2017

Dear Vandana, thank you for your precious feedback. According to the bus company, the bus was in a minor accident in San Gimignano and needed a last minute replacement. Luckily this happened when you were not onboard and they tried to solve the problem in...More

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Reviewed 21 May 2017

My wife and I took the MONTALCINO, PIENZA, MONTEPULCIANO (Orcia Valley) tour. We visited two wineries and 3 towns. The towns each had their own character and while the guide was very good, there were way too many people for wine tasting at the second...More

Thank wndslr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florenceandtuscany, Responsabile relazioni pubbliche at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 27 May 2017

Dear client, we are sorry to hear that you were displeased with this service. Unfortunately being this high season, all the join a group tours are overbooked. Maybe next time you could come in a less hectic period or ask us to privately organize it...More

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Reviewed 2 February 2017

Our guide was Marcello. Wow. The man is a national treasure! We felt so lucky to have him as our guide. It was our first day in Florence and all the other tours we took after his, paled in comparison since he set the bar...More

Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florenceandtuscany, Responsabile relazioni pubbliche at Florence and Tuscany Tours by Florapromotuscany, responded to this reviewResponded 9 February 2017

Dear Sarah, thank you for your feedback! Marcello is one of our most talented guides. We hope to see you again real soon. Cora

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Reviewed 4 January 2017

We booked the only tour in Spanish they have... the places that the guide showed us and the explanations where fine... but our guide was a bit depressed that day (just broke up with partner or something like that) and her mood was very sad......More

Thank EstrabeauLalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Duomo
Florentia, as it was called by Latins, is permeated by
an eternal beauty spread in all corners of the city.
The historic center is characterized by the immensity
of the Duomo, able to transport tourists into the
brightest age of Florence: the Renaissance. Who does
not know the Brunelleschi Dome, San Giovanni
Baptistery and the Giotto’s Campanile? Everything is
enclosed here and it would be easy to imagine the city
...More
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