CityBySee
Cultural ToursHistorical & Heritage ToursHop-On Hop-Off ToursSightseeing ToursDay Trips
9:00 AM - 10:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM
Sunday
9:00 AM - 10:00 PM
About
The CityBySee is a tourist service with Open Top Bus which organizes daily tours in the major points of interest, the system "Get On Get Off" ows you to visit them with care.All tours offer a comment with multilingual electronic system.Every city is different, so CityBySee creates tailor-made itineraries to showcase the sights and attractions that make the city unique.
Taormina, Italy

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Tours and Tickets by CityBySee
Travellers talk about
(9 reviews)
(3 reviews)
(4 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles467 reviews
Excellent
192
Very good
65
Average
39
Poor
48
Terrible
123

56ing
Lillestrom, Norway25 contributions
2.0 of 5 bubbles
Sept 2023 • Friends
This tour consisted solely of transportation, in a rather worn-out bus. There was very little information provided. Had I known beforehand, I would have prepared to be my own guide to the 'Godfather-related' locations along the way.
Written 8 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, we are not operating yet. You're review is not in the right place! Regards
Written 11 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alin V
Elmshorn, Germany1 contribution
5.0 of 5 bubbles
Oct 2023 • Family
Very good services, clear info, clear itinerary, on time, several languages spoken (eng, de, ro...). Easy to recomand without hesitation.
Written 27 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer, thanks for your review. We hope to see you again.
Written 11 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sindre V
2 contributions
1.0 of 5 bubbles
Oct 2023 • Family
We booked a trip to Etna and was told we could go to the top ourself, but when we arrived it was not possible because there were simply not time. I addition we then realized a guide was required to reach the top. Stay away from this company.
Written 27 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, You bought an excursion to the base camp. It is possible reach the top by your own, but of course you need time. When we sold the excursion, we told you that and accepted to buy it. Regards
Written 11 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JulianSolo
San Diego, CA257 contributions
2.0 of 5 bubbles
Oct 2023 • Couples
Overpriced and poor customer service - Hop On/Hop Off better service and value. We bought the full package of a trip up to Castel Moro, the trip around Taormina, beaches, Naxos and back, and the final leg, The GodFather Tour. First driver drove like crazy, and made us very nervous. When you get to Castel Moro, they drop you off below the town center, and you have a good ten minute, uphill walk to get to the start of the town. ALL the other tour bus services drop you off at the town center.
The third leg (Godfather Tour) had a jam packed bus, with several people coughing and sneezing. This made us nervous, so we decided to get off the bus. We asked if they could give us a refund for the leg we could not take, and instead of being courteously dismissive, they were so rude in telling us how dare we ask for a refund. Very unpleasant end of a tour. In any event, the competition are about half the price, and much more flexible.
Written 21 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

john i
1 contribution
5.0 of 5 bubbles
Oct 2023 • Friends
Fantastic really easy to deal with a special mention to Michela a great day out, would recommend so easy and nothing is too much trouble
Written 19 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, thanks for your review. We hope to see you again to do other fantastic experince with us.
Written 11 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paul T
Waterlooville, UK455 contributions
5.0 of 5 bubbles
Sept 2023 • Couples
We used this bus, and ended up spending 4 hours on the bus. Our driver was excellent, and the views were magnificent, also the atmosphere on the bus was buzzing all the way through our journey. I would certainly recommend using this bus service for going around the island. It costs 20 Euros each but was the best money we spent.
Written 7 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, thank you so much for your review. We hope to see you again.
Written 11 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

S M
1 contribution
1.0 of 5 bubbles
Oct 2023 • Friends
Do yourself a favour and book with a different tour company. We sat on the floor on the bus after being told we had guaranteed seats. Our scenic view was of people’s feet. Not to mention the door of the bus opened as I sat on the stairs and almost fell out. One of our friends also was hurt as she sat on the floor of the bus. The customer service and their idea of a resolution was worse than the experience. We did not even receive an apology, they offered us 5 euros each as compensation. What a disgrace. When I ask that the manager or owner call me, I was told that was not possible.
City by See the worst experience and customer service ever.
Written 5 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lynn T
1 contribution
1.0 of 5 bubbles
Sept 2023 • Family
Bus arrived full and no guarantee we could get on the next bus in an hour or any other bus running that day. We were not prepared to hang around in the heat with no shade or seating and wasting more time. We managed to negotiate a refund for 2 of our party as one is pregnant and the other has mobility issues. What a waste of time and money. Goodness knows what is must be like at the height of the season.
Written 28 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Philip. O
Newbury, UK1 contribution
1.0 of 5 bubbles
Sept 2023 • Couples
CityBySee is well named, because you are not going to hear much of any value from the audio guide that we managed to access at our sixth try, having tried five outlets that didn't work. This was after the driver (there was no human guide) had not bothered to offer us any headphones - perhaps he realised the folly of trying to use them. Once having made a succesful connection we too realised that folly, the commentary consisting of many silences plus occasional quotes from a guidebook to Sicily that bore no relationship to the sights we were passing at the time.
More irritation was to follow.
We were on the bus red route, boarding at the Recanati terminus hoping to change at the Taormina terminus to the blue route that would take us to our destination, Castelmola. When we arrived at the chaotic Taormina bus terminal, two members of staff boarded the bus. One of them urged us to leave the bus, another advised staying put. It became apparent that the reason we were being urged to leave the bus was that our bus had been redesignated as a blue route bus and there were several somewhat angry-looking people waiting to board. Our exit from the bus would have made room for them. Learning of the redesignation, we stayed put. Subsequently our bus pulled out of the terminal and took us to our destination.
Another irritation was that despite being advertised as "hop-on hop-off", the opportunity for "hopping" was somewhat curtailed by the behaviour of drivers, who stopped at a bus stop only when a passenger stood up on the swaying bus and made for the exit. There were no buzzers or bell pushes on the bus to request the driver to stop.
As is compulsory, it seems, all drivers drove alarmingly fast on hilly, twisting roads. Whilst exciting, this did no favours for those of a nervous disposition.
For this excursion, we paid €20 per person. We had originally intended to travel on a similar service run by Etna Interbus but were charmed by the CitBySee rep who had stationed himself a few yards in front of the Etna Interbus booking kiosk. Perhaps we should have stuck to our original plan!
We subsequently chose service buses costing a fraction of the price charged by CityBySee, I think €2.
Written 27 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

James G
Chelsea, MA2 contributions
1.0 of 5 bubbles
Sept 2023 • Couples
The worst. No way you can get off. Would not get back on. All full. We had to take a cab to get back.

Do not use this tour.
Written 25 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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CityBySee - All You Need to Know BEFORE You Go (2024)