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Traveller Overview
  • Excellent21%
  • Very good15%
  • Average16%
  • Poor14%
  • Terrible34%
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About
Bucintoro Viaggi, established in 1980, is a full service travel organisation. It operates from its office in Campo San Luca in the heart of Venice, between St. Mark's Square and Rialto Bridge. The incoming department is the most important division...more
Contact
Campo San Luca San Marco 4267/C, 30124 Venice, Italy
San Marco
Website
+39 041 521 0632
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Reviews (744)
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1 - 10 of 567 reviews
Reviewed 1 week ago

Booked the shared water taxi through Expedia, confirmation email was fine and when we got to the airport found the desk fairly easy, handed the confirmation to the check in guy and he found our name straight away, waited about 15 minutes before being told...More

Date of experience: February 2019
Thank edclan
Reviewed 10 January 2019 via mobile

Classic = rip off. Do not waste your money on this excursion. Just walk up to a Gondola and negotiate a much better price and -YOU WONT HAVE TO SHARE THE GONDOLA with complete strangers. Not to mention - it’s a 5 minute walk to...More

Date of experience: January 2019
Thank walterowe .
RacheleSacco, Direttore at Bucintoro Viaggi S.r.l., responded to this reviewResponded 3 weeks ago

Dear walterowe , thank you for choosing Bucintoro Viaggi during your stay in Venice. We are sorry to read such a negative review on our Gondola Ride. We offer a shared ride for about 20 Euros beacuse not everyone can afford the price of a...More

Reviewed 4 January 2019

My husband and I did two tours: Gondola Ride and a Full Day Tour of the three islands. The Gondola Ride really is not worth the money as the gondola is shared with other persons (6 persons per gondola). Upon boarding the gondola, my husband...More

Date of experience: June 2018
Thank Karrie16
Reviewed 3 December 2018

We happened to arrive in Venice on Oct 28, the first of two days of an "exceptional" high tide. Raining and flooding (knee-deep water). No water taxi service because they could not get under the bridges. We walked ~45 min (followed the crowd) to our...More

Date of experience: October 2018
Thank Seaside09852021100
Reviewed 6 November 2018

I would love to go back for a live performance ! Good audio tour, beautiful place. We just sat there and enjoyed the view.

Date of experience: October 2018
1  Thank vbrees
Reviewed 6 November 2018

We were worried about the walking tour - we'd already walked our legs off earlier. Thankfully it was no route march - a gentle stroll round, appropriate to both the location and the people in the group, finding all manner of nooks and crannies off...More

Date of experience: October 2018
6  Thank John S
Reviewed 3 November 2018

I enjoyed my experience on the ride. Listening to the gondoliers banter back and forth in Italian made me laugh!

Date of experience: August 2018
Thank DeniseW2110
Reviewed 2 November 2018 via mobile

A must see island when visiting Venice. The glass factories are excellent, you can actually see them glass blowing. A lovely island to spend a couple of hours. Easy to get to by vaporetto.

Thank mey27
Reviewed 2 November 2018

If you have time to kill, then it's worth a visit as it's different from Venice. Went first to Murano where we were shown a sample of glass making. There's a shop where you can buy authentic Murano items. Next stop was Torcello. Ir's quite...More

Date of experience: October 2018
2  Thank Sam24112013
Reviewed 2 November 2018

This was nice. We were able to skip the incredibly long line (and we weren't there at peak season.) It's not the romantic personal ride you see in the movies but still, if you go to Venice you have to ride a gondola, right? So...More

Date of experience: October 2018
6  Thank Freedom824356
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Nearby
San Marco
The most famous sestiere (district) in Venice has one
of the world's most famous squares, St. Mark's (Piazza
San Marco). Anchored on one end by the basilica,
clustered around it are restaurants, museums, shops,
orchestras playing in the square, pigeons, the grand
pink Doge’s Palace (Palazzo Ducale), the soaring
campanile bell tower, an astrological clock tower,
plus gorgeous cafes and restaurants like Florian and
...More
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Questions & Answers
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Holfan
6 July 2018|
AnswerShow all 2 answers
Response from Ralf K | Reviewed this property |
You should ask Bucintoro Viaggi directly. I think they have a domain you should google it. Good luck.
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IanWright_Philly
28 June 2018|
AnswerShow all 2 answers
Response from hoosierguy50 | Reviewed this property |
I am certainly sorry for your experience. We've used these folks on two different trips over the last year and have been pleased with the services and results both times. I would say the way your situation was handled... More
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Joliene M
19 February 2017|
AnswerShow all 2 answers
Response from RacheleSacco | Property representative |
Dear Joliene, usually our desk is open until 23.00, any way I suggest you to send an email at the contact that you can find on your voucher, with the details of your booking and of your flight. At your full disposal we... More
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