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I booked a day spa in September. Unfortunately my wife went to the hospital and gave birth to our daughter. I tried to call 4 times the spa to inform them that we had to cancel the booking, it was impossible to reach anybody (ringing,...More
Impossible to have a clean table to enjoy the "included" breakfast. The hostess does not even apologize for deplorable service of this wannabe Palace.
If you want to enjoy the italian nonchalance, just go otherwise you will fine better places to stay in Turin. The...More
One complain: staff is too slow and they are not capable of resolving any of your problems. I kept asking for an iron for six hours and explaining to them that I have a presentation to deliver tomorrow. They kept saying that the iron is...More