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Italy Hotline Custom and Gourmet Tours
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Traveller Overview
  • Excellent94%
  • Very good3%
  • Average1%
  • Poor1%
  • Terrible1%
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About
Italy Hotline Custom and Gourmet Tours provides private, custom-designed tours throughout Italy: *Unparalleled, personalized customer service from start to finish *Art & history tours *Food & wine tours, tasting tours, market tours *Cooking Classes...more
Contact
Via Augusto Conti 50, 00135 Rome, Italy
Website
+39 349 815 0010
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Reviews (155)
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1 - 10 of 154 reviews
Reviewed 24 September 2018

Elisabeth organized an excellent cooking class for my friend and I. We had a hands on cooking class with the chef at his restaurant. He paired wine with experience and the food we made. He was very patient and took his time with us during...More

Thank kaylawK6600YO
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this reviewResponded 27 September 2018

Thank you very much for taking time to write about your experience, Karen. I'm very happy we were able to organize this experience with Massimiliano on short notice. Not always so easy! And for potential guests out there, this cooking class takes place near Arezzo...More

Reviewed 25 July 2018

We planned a trip to Italy in June 2018 with visits to Rome, Umbria, and my ancestors' hill towns in Abruzzo. Elisabeth helped me over MANY patient emails craft a fabulous trip for our family. She encouraged me to combine a nice amount of downtime...More

Thank Laura227pa
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this reviewResponded 25 July 2018

Cara Laura & family, Grazie mille for such a thorough and supportive review; it really was a pleasure for me to work with you, too! That makes all the difference really when there's mutual interest, respect, and trust in shaping an itinerary together. It helped...More

Reviewed 24 July 2018

This review is long overdue! We used Italy Hotline and Custom Tours to help us with our excursion days while on a Mediterranean cruise. Elisabeth made all of the arrangements for us beforehand and was wonderful. I was very worried about the meals since we...More

Thank Jacqueline O
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this reviewResponded 26 July 2018

How happy I am to read this, Jackie! We were all concerned that you all be able to experience the best of Italian food AND enjoy the sights with young boys and the food challenges you face. Grazia and Lise will be very pleased to...More

Reviewed 9 July 2018

Italy Hotline proved to be a wonderful investment for our two-week dream vacation in Italy. I had previously booked the framework of our trip (flights and lodging). The plan was to fly into Milan and then travel to Varenna on Lake Como, Cinque Terre, Florence,...More

Thank Bill F
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this reviewResponded 10 July 2018

Thanks so much for letting us help create your dream vacation, Bill and family! We are all so pleased that everything went well. We look forward to your next visit! So much more of Italy to experience! Tanti auguri da Elisabeth, the Marcos, Ilaria, Adrian,...More

Reviewed 5 June 2018

I couldn't have been happier with our choice of Italy Hotline! Our family of four was traveling to both Rome and Florence and they took care of our tours in BOTH Cities on the days I requested - they even covered for my mistakes. In...More

Thank JuliPF822
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this reviewResponded 5 June 2018

Grazie mille, Juli, for your kind review, especially the detail which is always nice for me to be able to pass on to our team members. I really enjoyed working with you - your enthusiasm and openness to my local suggestions was refreshing. As the...More

Reviewed 17 May 2018 via mobile

Our tour guide Marco had impeccable manners, was an extremely knowledgeable guide, and a skilled driver. We learned so much about the history of Rome, it was an unforgettable experience!

Thank Janice F
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this reviewResponded 18 May 2018

Grazie mille, Janice. We are so pleased your first visit to Rome was unforgettable. We know you threw your coins in the Fontana di Trevi so we'll be seeing you again! Buon viaggio e arrivederci! Elisabeth

Reviewed 5 November 2017

My husband, son, his girlfriend, a family friend and I spent 9 FABULOUS days on the Amalfi Coast in mid-October 2017. The primary, and truly the only reason it was the most perfect trip ever, was because of ITALY HOTLINE, and the amazing way Elisabeth...More

2  Thank TriathlonMom
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this reviewResponded 7 November 2017

Well, all I can say is GRAZIE MILLE! Thank you so much for your detailed review which I will share with Lucy and our drivers! We all work as a team and it is always so heartening to know that our care and attention has...More

Reviewed 6 September 2017

Italy Hotline was highly recommended to us by friends. Since we only had 3 days in Rome we booked several tours with them. Our guide was Grazia for all three. A native Roman, she was amazing! We started out with the Angel's View Sunset Walk....More

Thank Rachel B
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this reviewResponded 7 September 2017

Grazie mille, Rachel! It was truly a pleasure to work with you all. Grazia and Marco will be pleased to know everything went smoothly and fulfilled your expectations; their passion for their work makes all the difference! And we're always pleased to know our work...More

Reviewed 31 August 2017

My family of five (husband, 2 adult sons and one girlfriend) had the food experience of a life time. A bit of background: We are all really into food and cooking. Living in New York, we have access to great Italian food scene so we...More

Thank parksloper718
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this reviewResponded 8 September 2017

I am so, so pleased to read that this Florence Market Visit & Cooking Class exceeded your expectations! New Yorkers are so food-savvy that we try our utmost to thrill & surprise your palates...:-), esp with such a diversity of Italian fare at your doorstep....More

Reviewed 4 July 2017

This was our third trip to Italy with Italy Hotline and as usual they exceeded our expectations! Elisabeth was soooo patient, helping me nail down the itinerary, making last minute changes and tailoring experiences to our tastes. The guides are all top notch and very...More

1  Thank Lee G
Italy_Hotline_Tours, Owner at Italy Hotline Custom and Gourmet Tours, responded to this reviewResponded 5 July 2017

Grazie mille, Lee. Thanks so much for your support. It's always fun to work with you and your family precisely because you bring new and off-the-beaten everything requests to well-known and lesser-known destinations. Italy has so many must-sees AND so many unique out-of-the-way places that...More

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