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Review Highlights
Different way to get from Naples to Palermo

I was part of a travel group where we had to continue our excursion via the ferry from Naples to... read more

Reviewed 2 weeks ago
madeldotto
,
Montreal, Canada
Mad house!

I have them 3 stars only for 3 reasons. 1. The line was much shorter to purchase tickets to the... read more

Reviewed 4 weeks ago
Malstyles
,
Chicago, Illinois
via mobile
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Traveller Overview
  • Excellent9%
  • Very good14%
  • Average19%
  • Poor9%
  • Terrible49%
Travellers talk about
“ferry ride”(4 reviews)
“ferry service”(2 reviews)
About
Snav is a shipping company, leader in the Mediterranean sea, which assures a comfortable and safe journey to and from all the destinations reached by its fleet. Snav's routes link Naples to the islands of its Gulf all year round, every day, with the...more
Contact
Molo Angioino 1, 80133, Naples, Italy
Porto
Website
+39 081 428 5555
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1 - 10 of 129 reviews
Reviewed 2 weeks ago

I was part of a travel group where we had to continue our excursion via the ferry from Naples to Palermo. The ferry was delayed by 3 hours, we boarded at 11pm and weren't really able to enjoy the meal included because we were tired....More

Thank madeldotto
Reviewed 2 weeks ago via mobile

We booked our trip through direct ferries and to be honest we were worried due to reviews. We need not of been. We paid online tickets send online, we went to ticket office early just in case in Sorrento. No problem at all, they even...More

Thank Vinney2015
Reviewed 3 weeks ago via mobile

SNAV is the worst ferry company to use over the Bay of Naples and the Amalfi Coast. They have horrible boats (no outdoor seating), they play the same annoying video on TVs screens the entire ferry ride, the seats are uncomfortable and they oversell their...More

Thank cjkranz
Reviewed 4 weeks ago via mobile

We boarded this ferry having paid €120 for two people for the ease of getting to Italy from Croatia. We had no idea what was in store for us but it seems everybody else was already prepared. As we walked on we noticed loads of...More

1  Thank chobyhoward
Reviewed 4 weeks ago

The ticket windows at Sorrento port are very confusing. I stepped up to an open window, specifically avoiding the SNAV window because of all the bad reviews. I had my credit card out, but the man said cash only. I took the two 50 Euro...More

1  Thank USAPappa
Reviewed 4 weeks ago via mobile

I have them 3 stars only for 3 reasons. 1. The line was much shorter to purchase tickets to the island of Capri. 3. The line to get in and wait to board the ferry was a joke, the wife was trying to regulate the...More

Thank Malstyles
Reviewed 15 August 2018 via mobile

We took the night ferry from Ancona to Split with a two-berth cabin. The check-in process was a bit inconvenient; even though we had booked tickets online, we had to take a bus to the ticket office, which is located in a separate building, followed...More

1  Thank oveoyas
Reviewed 12 August 2018 via mobile

Warning, do not get on SNAV unless you are a professional stuntman or astronaut used to hot tight enclosed spaces devoid of any breathable air for an hour, or a glutton for torture. We were on day 3 of our Mediterranean cruise on the Naples...More

1  Thank MargeMG
Reviewed 10 August 2018 via mobile

We used from Naples to Capri return trip. AC was working perfectly. Very smooth service. They have bar service. 1euro for ☕ etc. It was quite fast 50 minutes ride. Recommended.

Thank hiritos
Reviewed 3 August 2018

We took that ferry from Naples to Capri at 8:00AM. the problem started when we sit on the seats and i found that the one in front of me is dirty with some remaining spots of someone who vomited. after 15 minutes in the sea...More

Thank fouad_sassine
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Questions & Answers
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Maria Elena C
29 August 2018|
Answer
Response from Malstyles | Reviewed this property |
yes. I think they charge extra like 2.50 or something but just keep in mind it travels with you there are no porters or boat hands to help.
0
Votes
76nkt
16 April 2017|
Answer
Response from November77rain | Reviewed this property |
Hi, excuse me for my English. I think it's better booking with the official site of SNAV where you can find Also the official time table. where are you from? I'm from Sardinia. do you Want to become friends??
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