Autoservizi De Martino
Autoservizi De Martino
4
Taxis & ShuttlesBoat HirePrivate ToursSelf-Guided Tours & Rentals
8:30 AM - 9:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM
Sunday
8:30 AM - 9:00 PM
About
Sorrento Chauffeur Service and Car Hire since 1939 Autoservizi De Martino, based in Sorrento (Naples), has been operating for more than 79 years with passion and professionalism in the transportation business at a great price. Our experience allows us to offer you a large range of transportation services, with all kinds of vehicles to do the job, at any time of the year, even a few hours before departure! We offer day excursions, private tours, car rentals and scooter rentals, charter rentals and a wide range of exclusive services, including planes, helicopters, sail transfers. Our drivers have excellent knowledge of the historical and cultural places in the area and they can take you to and from all the main airports, ports and stations in the area.. Our professional staff will advise you and guide you through each step, from the booking until the end of your stay, to make your holiday, business trip, or any event exceptionally special.
Sorrento, Campania, Italy

Suggest edits to improve what we show.
Improve this listing
Travellers talk about
(14 reviews)
(9 reviews)
(13 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles49 reviews
Excellent
32
Very good
4
Average
1
Poor
2
Terrible
10

Renan d
1 contribution
1.0 of 5 bubbles
Aug 2023 • Friends
We received a fine, because they gave us an auto not allowed to run in the streets that day. They didn't care when we asked for help. I don't trust anymore in the company.
Written 8 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rafael G
1 contribution
1.0 of 5 bubbles
Aug 2023 • Friends
My friends and I received a 60€ fine because the company gave us a car which had a plate that couldn't go around the Amalfi region that day, even though we told the company where we were going with their car.

We rented a car with them through another company called freeway. The person at freeway called them at around 8:30 to reserve our car, and by the time we arrived at the the pickup place at "De Martino" (around 9:00), they said they made a mistake and the car we reserved at first wasn't available anymore because they forgot that a previous client had reserved the same car as us.

We accepted to get another car, and we mentioned we were going to the Amalfi coast, and Vincenzo and his colleague even gave us suggestions of places to visit there.

On our way to Amalfi, we were stopped by the local police who said we were not allowed to drive a car ending on an odd number that day due to local regulations.

We called Vincenzo to tell we received the fine because the car they gave us wasn't allowed that day, and they didn't give us any information about what we could do to solve the problem, only that they weren't responsible for fines the clients receive, and that we would need to pay for it ourselves.

The day after when we returned the car, a different person at "De Martino" talked to us, and they said what we should have done was to explain the situation to the police station at Amalfi and try to cancel the fine, and that it would possible be easy to be done at Sorrento. But it was already too late.

We tried to go to the local police at Sorrento and they said we should've talked to someone at Amalfi.

I'm very disappointed with the lack of support we had during our trip: we were not from the region, and even though we called "De Martino" right after receiving the fine they didn't give us any information on what possible solutions we could try. Different of them, we were not locals and that would've been helpful if they had given us information about how to solve the problem we had with the car they gave us, that had a plate that could not be on the road on the day of our trip.
Written 8 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Evan S
1 contribution
5.0 of 5 bubbles
Jun 2023 • Family
We had a terrific tour of the Amalfi Coast on 6/24/23! Our driver (whose name I am embarrassed not to remember at this point, but who has a young son he told us about named Francisco) was friendly, knowledgeable, safe, and flexible. He was agreeable to a different path back to Sorrento that let my daughter and I visit Pompeii. Great experience
Written 31 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Shruthi Priya T
Tübingen, Germany1 contribution
1.0 of 5 bubbles
Jun 2023 • Couples
I wish I could give a minus 1 rating. We rented a car from them in Sorrento to travel to Amalfi where we had our hotel. The car was handed over to us at 1pm and 10km in to the drive the steering wheel gets jammed on the most dangerous hairpin curve. We somehow drive to a safe spot and after multiple calls and 2hrs assistance arrives - a tow van with the expectation that 4 people sit in the front cabin instead of two with no seat belts. At 730pm they finally bring us back to Sorrento and expect us to drive back 2hrs again to our hotel in Amalfi. No refund, no answer to whether they check their cars before providing it to customers. We had to forego our expensive booking in Amalfi for the night and book another hotel in Sorrento for th night at our own cost. Worst service ever !! Hire a car from here if you want to risk your life !
Written 9 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adrian C
Perth, Australia12 contributions
1.0 of 5 bubbles
May 2023 • Couples
Do not book. Old cars, almost no fuel in it at pickup and air conditioning did not work. Staff didn’t care when notified at drop off. An uncomfortable trip. Would not book again
Written 23 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Parijat De
1 contribution
5.0 of 5 bubbles
Jul 2022 • Family
I wish to recommend this company particularly Valentina who was so helpful and professional in arranging all our excursions and trips to Amalfi coast, Capri, Pompei and Naples. Very reliable and courteous and absolutely hassle free - highly recommended!!!
Written 1 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa K.
9 contributions
1.0 of 5 bubbles
Sept 2021 • Friends
The WORST rental service ever!!! The service was recommended by our hotel but when we arrived we got a different scooter as the one we booked. Then we got a very old and almost broken scooter! After having it for 10 minutes the key broke (I do not have the strengh to brake a key that easily!). When we got back to them they didn't even want to open the trunk to get our stuff out.. And they charged us 20€ for it!
After we drove a couple of kilometers the mirror on the right broke as well!! During the drive I suddenly held the mirror in my hands..I mean, WTF!? And as if that's not enough the tachometer was defect...and they said it doesn't matter..
That was the WORST experience ever! Super unfriendly and arrogant people. Do not book anything there unless you wanna get ripped off! I would give 0 stars if thats possible..
Written 24 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carolyn G
11 contributions
3.0 of 5 bubbles
Oct 2019
My husband and I used Autoservizi De Martino for a private transfer from the Naples train station to our hotel in Sorrento, and then back to the train station a few days later. Erzinio was our driver both times and was friendly (despite only knowing Italian), and the company was prompt in responding to our emails throughout the booking & confirmation process. The only issue we had was that the company provided a pick-up time that did not allow enough time to get to Naples, and we ended up missing our train and having to buy new tickets. As soon as our driver picked us up from our hotel at 9am for our train at 11am, he warned us there was a good chance we would miss our train due to traffic. The company should communicate timing details with the drivers, as they are the ones who know the area/traffic patters well and can provide better estimates of pick-up times.
Written 12 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elizabethpt
Syracuse, NY23 contributions
5.0 of 5 bubbles
Sept 2019
We booked this tour through our hotel Hilton Palace. Our driver Mario Celentano picked us up exactly on time and we began our day. He was very knowledgeable about the area and told us many interesting things. We stopped in Positano and Amalfi and he met us exactly as he said each time. He took us to a restaurant in Scala where we overlooked Ravello. The food and service were excellent. Then we went on to Ravello. It was a great day a with a great guide! Highly recommend!!
Written 2 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

4historyandculture
Charlotte, NC1,541 contributions
5.0 of 5 bubbles
Aug 2019
We had booked this transport through our travel agent. Our transport from Sorrento to the Naples Airport was very smooth thanks to our driver. It was an hour drive from our hotel and he pointed out and gave us information about the region. He was very courteous too.
Written 26 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 36

Autoservizi De Martino - All You Need to Know BEFORE You Go (2024)