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Review Highlights
Well organised but abrupt & unhelpful staff

As a major train station you’d expect it to be efficient & well organised as well as centrally... read more

Reviewed 3 days ago
Durham, United Kingdom
via mobile
Good station

Good station centrally placed in Edinburgh with easy access to New and Old town, Princes Street... read more

Reviewed 11 October 2018
Dundee, United Kingdom
via mobile
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  • Excellent27%
  • Very good49%
  • Average13%
  • Poor3%
  • Terrible8%
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Suggested duration: < 1 hour
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Edinburgh, Scotland
Princes Street and Gardens
+44 345 711 4141
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All reviews busy station left luggage facility beautiful station king cross main concourse virgin trains food outlets north bridge sir walter scott city centre old town royal mile domes novels crossing parts journey
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1 - 10 of 81 reviews
Reviewed 2 days ago

Platforms 1 and 20 one way and numbers in between another way. Platform 8 seems to also be called 8e. Time to re-number, I think. It is a vast place so best to turn up early to find your platform. Mind, from there you can...More

Date of experience: December 2018
Thank ash666
Reviewed 3 days ago via mobile

As a major train station you’d expect it to be efficient & well organised as well as centrally located which it is as well as very clean despite there being almost no bins due to the risks they pose with terrorism, our tickets didn’t state...More

Date of experience: December 2018
Thank SharonJT67
Reviewed 5 days ago

Travelling is not always a pleasant experience but for me, this stations rates as one of the top tourist attractions in Edinburgh. It is Edinburgh in a nutshell. The building location, design and architecture owes much to the history of the city as it is...More

Date of experience: December 2018
Thank BonnieRed850
Reviewed 1 week ago

Having been away for a break .went to the bar in the Waverly station in Edinburgh .want a dump the toilets were disgusting..not clean no toilets roll .nothing to wash your hands with or to dry them.my wife went in to the ladies.and they were...More

Date of experience: December 2018
Thank munch2014
Reviewed 1 November 2018 via mobile

We had a mix up with our booking for disability support which was completely my fault. However as advised by the telephone customer service centre we arrived very early to ensure we get the assistance needed. On arrival we went to the help point where...More

Date of experience: November 2018
Thank Z1633LJhelenp
Reviewed 31 October 2018 via mobile

Beautiful station located in the base of princesses street gardens with spectacular architecture and design that’s been well preserved by the current custodians Network Rail

Date of experience: October 2018
Thank flybazz
Reviewed 30 October 2018

Although incredibly busy at times, we found Waverley Station to be quite nice, efficient, and full of shops and eating places to pass the time. What a nice place to first arrive in Scotland! So easy to find your way around, plenty of information booths...More

Date of experience: September 2018
Thank pasowine
Reviewed 14 October 2018 via mobile

I tried to get Home from this Station last night on a Virgin Train which had been Cancelled due to a landslide,which of course cannot be the Fault of anybody.They had no Cancelled Signs up on the Tv's When trying to talk to the Staff...More

Date of experience: October 2018
Thank Simon C
Reviewed 11 October 2018 via mobile

Good station centrally placed in Edinburgh with easy access to New and Old town, Princes Street shopping and gardens. Well laid out and good facilities.

Date of experience: October 2018
Thank Gauldie2015
Reviewed 10 October 2018

The Edinburgh Waverley Station is a modern train station right in the center of Edinburgh. It is well marked and very easy to use and access. We used TransPennine train to Darlington from here.

Date of experience: September 2018
Thank joycep883
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Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
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Questions & Answers
Ask a question
3 October 2018|
AnswerShow all 3 answers
Response from _briancmurphy24 | Reviewed this property |
Train definitely the best.
Linda G
21 July 2018|
Response from Halkidis | Reviewed this property |
Hi, there is yes. Don't remember anymore exact place/floor, but just ask from the info or check their website