ZSL London Zoo

ZSL London Zoo: Hours, Address, ZSL London Zoo Reviews: 4/5

ZSL London Zoo
4
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
ZSL London Zoo is packed full of wonder and amazement, with over 650 species of animals to meet and thousands more surprising and fascinating facts just waiting to be discovered. Find yourself face-to-face with our Asiatic lions and our friendly giraffes whilst they enjoy a spot of lunch. Wander through our Madagascan shrub forest and see how many of our ring-tailed lemurs you can spot before heading down to B.U.G.S to quiz our insect experts on the importance of insects to our ecosystem. Then, if you're feeling brave, you can get up close and personal and take a Spider Selfie with our resident arachnids in Europe’s only walk-through spider experience. Not to mention firm favourites Gorilla Kingdom, Penguin Beach and Tiger Territory. This is a place where fun days help us fund raise. Where your visit will help support our conservation work in over 50 countries around the world. Where really great days out can make a really positive difference to the wildlife we work to protect.
Suggested duration
More than 3 hours
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4.0
7,135 reviews
Excellent
2,474
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2,210
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1,326
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465

teeCoventry
coventry190 contributions
Joint ZSL visit
Sep 2021
As part of the Lookout Lodge Experience at Whipsnade Zoo for myself and 15yr old Nephew, a free entry to London Zoo, is included.
Never been to this Zoo before, and arriving just before midday, I guess parking would be an issue, so travelled via Train from Luton, as that would be a good starting point for the Journey home.
After entry to the Zoo, you are greeted by a large map, as no paper version is available, unless you buy the guide book at nearly £5, there is limited painted signage on the ground, but only visible if not crowded, it is easy to lose your way. but that makes adventure finding your way round. very compact site with not much room to feel relaxed, most of the animals are caged or have restricted freedom, again down the size (I heard the rhino enclosure at Whipsnade is about the size of London Zoo as a whole) that really shows the size between both Zoos.
Favourite part of the Zoo was the Reptile House, went round 3 times, only to avoid half!! of Mexico and its Kids it seemed on our visit, but very time we went round always found new to look at. not too hot as reptile evrionments go.
Catering within the Zoo, seemed quite good, 2 batches (sandwiches), bag of crisp's 2 fizzy drinks less than a tenner. but no ice cream van! just ice creams from famous brands
Didnt fee like it, but spent nearly 4 hours in the Zoo. Have heard the reptile house gets a big makeover for 2022, may be worth another visit......

If I can put a score its a 3.5
Written 27 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Joan
Sutton, UK1 contribution
Looked like a building site, very claustrophobic
Sep 2021 • Family
Felt ripped off. They should have said they didn’t have hardly any animals and was very expensive. Very disappointing after a long journey and walk
Written 25 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Derrick F M
Rhondda, UK375 contributions
Worst zoo experience ever
Sep 2021 • Couples
No map issued after paying to enter!!
Most of the animals etc could not be seen, either they were sleeping out of site or the enclosures ensured you would not see them, being overgrown or have deliberately obstructive views. I walked around the entire flamingo enclosure and could only manage 2 glimpses of partial flamingoes far away. Another enclosure had 2 deliberate 5ft viewing areas, the rest was tall foliage, queues were inevitable with no social distancing practical. I thought the idea of a zoo is that the paying public could see the animals without struggling to find a gap or wait for the gap to be available!!! Yes animals need to sleep, and possibly out of site; but most of what I saw, I didn't see!!!
I would never visit again nor recommend this zoo to anyone.
Written 20 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Catlover85
Portchester, UK25 contributions
Nice day out, but has gone downhill from years gone by
Sep 2021 • Couples
Visited the zoo a couple of weeks ago, having been in London a couple of weeks prior and having no time to go . We use to visit the zoo every Summer as a Family. Must be 20 years since I last visited.

The zoo has changed a lot in recent years, no elephants or aquarium. The old penguin area still stands. None of these areas have been renovated for other use.

The zoo has a variety of animals, but although I appreciate the zoo is in the middle of London, not the best conditions. For example the giraffes have such a small enclosure on tarmac ground, rather than a large patch of field or grass.

We did not see any feedings or shows on, although this may have been due to covid.

We did have a good day, but feel the place is run down compared to years gone by. We would like to see more of the unused space being re-used and larger enclosures for some of the animals.

The gift shop was of a good size with lots to buy.

Overall a good day out, but would not rush back as much better zoos in the U.K. to visit.
Written 20 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

UKDazzleUK
London, UK89 contributions
Whale of a time, without the whale
Aug 2021 • Family
Lovely family visit. We booked our tickets online which is essential. We saw ppl turn away who turned hoping to purchase tickets at door.

We arrived via the bus and luckily there were ppl on the bus going to the zoo and followed them. The zoo entrance is approx. 7 mins from the bus 274 bus stop.

The day was very warm and queuing into the place was very busy but fast moving.

When we went in there was a map on the board but no leaflets to allow us to follow the trail. There were signs on the floor with arrives so we decided to follow the orange route in the beginning. The routes are not the best laid out as at junctions the arrows go 2 ways. We saw most of the animals. My daughter was super excited to see a live slouth....which was sleeping....but seeing it was interesting.

Good selection of animals, such as tigers, lions, monkeys, pengins etc.

We bought our own food which was perfect as there are plenty of picnic places. The food places were very busy and I did see a few irritated ppl who were queuing up for food as the queues were large. Obviously on hot days the ice places were extremely busy and massive queue pretty much all day. Toilets on the other hand were fine. Scattered about through out the park and toilets are clean and no waiting.

At the end of day when we finished all the routes we hadn't seen the giraffes which we really wanted to see. We asked a member of staff who gave us some directions but not thr clearest. There are no signs for animal locations. The reason for missing the giraffes was due to the arrows at junctions and we took a different route. Eventually we found the giraffes and were happy.

We left the park and used Google maps to get to the bus stop for bus 274. All in all nice day out and everyone really enjoyed themselves.

Written 13 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jack
London, UK2 contributions
Improvements needed
Sep 2021 • Friends
Visited the zoo with friends in in September and unfortunately it wasn't the best experience for us.
Although there were some great animals to see the whole place looks a bit of a mess and needs a good tidy. Flaking paint, unkempt enclosures that were full of weeds and the penguins pool was full of dirt and leaves. Some interaction with keepers would be nice especially with the loons and tigers who were hard to see.
Again Some great animals and met a few nice staff but for a Big city zoo it was rather a let down.

I hope things improve as it seems to have great potential.
Written 11 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andreacarlisle
19 contributions
A modern disgrace
Sep 2021 • Family
Enclosures for large animals are far too small. Giraffes where stood in what looked like a tennis court. Big cats confined in very small enclosures. The small animal exhibits were good. The small children loved the leaf cutter ant exhibit in particular, amongst others, but even the kids could see the large animals where unhappy. This is genuinely shocking and unacceptable. London zoo could put on a superb small animal display which everyone would find interesting, but badly need to move the large animals out to a more suitable home. Actually disgraceful animal cruelty.
Written 6 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ferrariwa
Bradford, UK110 contributions
Underwhelming, needs work
Sep 2021 • Friends
This was probably our fifth visit and mostly like the last for a while.
We thought a Thursday afternoon visit would be fun but not helped by dull weather it just flattered to deceive.
The zoo has not changed much and I think this is the main issue- it just needs a refresh and some tlc.
It wasn’t crowded but just felt like it was missing something as we crossed from one area to the next. In comparison to the Whipsnade zoo near Luton this is small and you can tell from being able to move easily and quickly across it.
It was disappointing to see the Tigers and Lions nowhere near the viewing areas (all were asleep well away from us).
The butterfly exhibition is short but ok.
Best part was the Gorilla section where watching the two interact was fascinating to witness.
The gift shop is large with a full variety of choice but you want a good experience of the whole site than a decent shop.
There is extensive building work going on to increase the size and introduce new animals but something needs to be done in its present state. Maybe a nice sunny day would pick up the mood as it seemed as dull as the weather.
Written 5 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TheRelfster
Manchester, UK1,383 contributions
Loved the squirrel monkeys
Sep 2021 • Solo
Two of us went on a Friday at 10am and got in quickly despite the queue as they are so efficient checking tickets and bags. The routes help you make the most of your visit. My particular highlights were the bird and squirrel monkey areas where you could go in with them. I agree with other reviewers that they need to realise people without children like to come to zoos. We ate in the restaurant and were impressed to get a vegan salad which was passable.
Written 4 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Neil H
Reading, UK148 contributions
Memories
Sep 2021
On the walk up from Oxford Circus (it is a longish walk) my wife and I were reminiscing about the zoo, I hadn't been since I was a young, at least 35 years ago, my wife last there with as a teacher with a school party back in 2008. Definitely now aimed at children, impression we got was most larger animals are now moved to Whipsnade, probably not a bad thing. Those that remain have decent enclosures, however the admission is not cheap, and you have to book online, we found out at the gate, fortunately, we could same day entry. Glad we visited again, would we go back, no.
Written 4 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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