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Hershey's Chocolate World - Niagara Falls

5701 Falls Avenue, Niagara Falls, Ontario, Canada
+1 905-374-4446
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Review Highlights
Amazingly expensive chocolate

Don’t get me wrong, this place is magical but if you’re paying in a currency that isn’t strong like... read more

Reviewed 4 weeks ago
Elismha6
,
Johannesburg, South Africa
via mobile
Customer care

Fun trip to Niagara Falls this year includes our 1st visit to the Hershey's Chocolate world. Kids... read more

Reviewed 6 December 2017
D900HZdanielt
,
Niagara Falls,
Read all 409 reviews
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Hershey's Chocolate World Niagara Falls is the only store of its kind in Canada. A unique retail and attraction space, the store features 7,000 square feet of decadent chocolate treats and signature merchandise. Hershey’s is adjacent to the Crowne Plaza Niagara Falls-Fallsview via indoor walkway and situated next to Planet Hollywood on Falls Avenue. Hershey's Chocolate World Niagara Falls is a chocolate lover's paradise and features fresh treats including chocolate dipped strawberries, thick & rich frosty milkshakes heaped with fresh whipped cream, melt in your mouth gourmet fudge, fresh baked cookies, dipped pretzels and much, much more.
  • Excellent34%
  • Very good39%
  • Average21%
  • Poor4%
  • Terrible2%
Travellers talk about
“hershey store” (34 reviews)
“free samples” (28 reviews)
Closed Now
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Hours Today: 10:00 AM - 7:00 PM
LOCATION
5701 Falls Avenue, Niagara Falls, Ontario, Canada
CONTACT
Website
+1 905-374-4446
Write a ReviewReviews (409)
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1 - 10 of 369 reviews

Reviewed 4 weeks ago via mobile

Don’t get me wrong, this place is magical but if you’re paying in a currency that isn’t strong like the South African Rand vs The Canadian Dollar is hellishly pricey Very cool shop with lots to see and lots we wanted to buy but didn’t......More

Thank Elismha6
Reviewed 6 December 2017

Fun trip to Niagara Falls this year includes our 1st visit to the Hershey's Chocolate world. Kids had a blast! Everybody found what they loved. Yummy brownies! Special Thanks to the Customer Service of Hershey's: we took a E-family photo at the location but we...More

Thank D900HZdanielt
Reviewed 12 November 2017

A must when visiting the Falls. My boyfriend and I loved their treats, such as their cupcakes and milkshakes. They also carry cute mugs and other great souvenirs worth purchasing with the Hershey's logo! The quality of the desserts is amazing, as everything is very...More

Thank Merissa B
Michelle K, General Manager at Hershey's Chocolate World - Niagara Falls, responded to this reviewResponded 28 November 2017

Hi Merissa, I am so happy that you enjoyed the store! From one chocolate lover to another!

Reviewed 10 November 2017

Great store to see all the varieties of chocolates available. Cool souvenirs as well. The best thing about the store is the chocolate shakes! The best ever!! Prices aren't cheap.......in fact we bought the smores kit cheaper at our local grocery store in our own...More

Thank tonetree2017
Michelle K, General Manager at Hershey's Chocolate World - Niagara Falls, responded to this reviewResponded 3 December 2017

I am so happy you enjoyed your Shake! In fact, I am enjoying one right now!

Reviewed 31 October 2017 via mobile

It was amazing just to see the quantity and quality of all the chocolate everywhere! From Reese's to Hershey it was amazing to see all the candy on the ceiling on the floor and then all the baked goods containing chocolate. You can purchase a...More

Thank Kristin T
Michelle K, General Manager at Hershey's Chocolate World - Niagara Falls, responded to this reviewResponded 3 December 2017

I am so happy you enjoyed your visit! Can't wait to see you and your daughters again soon!

Reviewed 23 October 2017

The smell walking into the store is out of this world if you love the smell of Chocolate. The chocolate treats were to die for and there is quite a selection. Will visit again!!!

Thank christine3106
Michelle K, General Manager at Hershey's Chocolate World - Niagara Falls, responded to this reviewResponded 3 December 2017

Thank you! Can't wait to see you again soon!

Reviewed 18 October 2017

Great place to visit for the whole family. Delicious fudge and cupcakes along with yummy cake ice cream cones. Lots of great Hershey souvenirs. Something for everyone! And very close to the Falls.

Thank RelaxationMcGee
Michelle K, General Manager at Hershey's Chocolate World - Niagara Falls, responded to this reviewResponded 3 December 2017

Thank you for your kind words, I am so happy you enjoyed your visit!

Reviewed 21 September 2017

I didn't get a milkshake as I had just had Starbucks, but I saw one being made. YUM I did buy fudge and it was very good. I would go again if I ever head this way.

Thank adnerblou
Michelle K, General Manager at Hershey's Chocolate World - Niagara Falls, responded to this reviewResponded 3 December 2017

Thank you and I am happy to hear you enjoyed your visit! Next time you are in the area, you should check out all the brand new flavours of fudge we have, it's heaven!

Reviewed 20 September 2017 via mobile

Great variety of chocolates obviously, and lots of merchandise to buy as souvenirs. Everything well displayed and reasonable prices.

Thank Sanabria46
Michelle K, General Manager at Hershey's Chocolate World - Niagara Falls, responded to this reviewResponded 3 December 2017

Thank you for the kind words! Hope to see you again!

Reviewed 7 September 2017

There are lots of candy options and some souvenirs as well. You can get free samples of fudge and there are also a couple of cute Kisses statues you can take photos with.

1  Thank Michelle G
Michelle K, General Manager at Hershey's Chocolate World - Niagara Falls, responded to this reviewResponded 3 December 2017

Glad to hear you enjoyed you visit! Thank you!

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Sabina C
29 May 2017|
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Response from connieengelhardt | Reviewed this property |
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