Tourisme Wendake

Tourisme Wendake: Hours, Address, Tourisme Wendake Reviews: 4/5

Tourisme Wendake
4
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Tourism Wendake has over 40 members who work in the tourism sector. Come to visit the Hotel-Musee Premieres Nations, the Huron-Wendat Museum, the Traditional Huron Site, La Sagamite restaurant, the crafts shops and even more. You will feel in a resort in being only at 14 minutes from Old Quebec!
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4.0
25 reviews
Excellent
11
Very good
10
Average
3
Poor
1
Terrible
0

Mary F
Fleming Island, FL23 contributions
We loved the entire day
Sep 2019 • Couples
We bought a tour package that included a guided tour of the museum, lunch at the restaurant, a tour of the native village and a jewelry making session. I am glad we did it all.

The museum is fascinating, with many artifacts. The tour guide was very soft spoken and didn’t speak English well, so at times it was difficult to understand her. But her enthusiasm and love of the history of the tribe helped bridge the gap in communication.

Lunch was three courses and delicious. I had the haddock, which was artfully prepared.

The highlight was the guided tour of the native site. Our guide, Brian, was knowledgeable, answered all our questions, and took as much time as we needed to see everything.

Then it was back to the original site for a jewelry making session with Isabell. I fell in love with her! Super friendly, very personable, she explained the symbolism of the different animals and the colors of the wooden and glass beads. My husband and I wore them home through three airports, proud of what we had made. My husband especially liked getting the medicine wheel, as he is facing some challenges in the next months. It brought him some comfort. Thank you, Isabell!

Only negative was nothing was explained in advance as to exactly what was scheduled for when, where we were to go from one experience to the next. We felt a bit adrift. The bus driver added nothing to the experience. He drove the bus and didn’t explain anything unless asked specific questions. I got the impression he didn’t want to speak English, because he conversed with the French speaking passengers, but provided no translation.
Written 29 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kwe, We are pleased to know that your experience has lived up to your expectations. You have taken a shuttle package which is very popular in high season and much appreciate. We take note of your suggestion regarding the proper dissemination of the changes of locations during the day and we will ensure that our reception coordinators provide the information in detail. For the shuttle driver, it is true that he gives very little information that unfortunately is not aware of our culture and the packages offered because he is not one of our employees, he is employed by our service provider. I understand your point, and we could think of a way to inform our clients a little more before they arrive. Tiawenhk, entïio’ chia’ önenh! (Thank you, have a good day and see you soon)
Written 25 April 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

gillian817
London, UK55 contributions
Good to get out of the city for a short trip.
Aug 2019 • Solo
The bus from Quebec City is only $10 to go to wendake. It drops you off at a hotel in the town that has a museum charting the progress of the First Nations in the area. More interesting they have a long house in the grounds that you can look around and a short but very pretty walking trail by the river. Not much else in the town that is of interest - just the things you would expect if any town ( schools, shops etc). But good to get away from the city . Especially if a cruise line has docked and disgorged thousands into the old town! An hour and a half there was enough. The bus there and back efficient. Good coffee served in the hotel restaurant.
Written 11 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kwe (hello), We are pleased to have welcomed you to Wendake and to have introduced you to the history of the Huron-Wendat. Note that in Old Wendake we have some craft shops and a First Nations bookstore. We hope to see you again soon and why not a night at the Hotel-Museum First Nations. Tiawenhk, entïio’ chia’ önenh! (Thank you, have a good day and see you soon)
Written 22 November 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

tamaralouisepollock
Ambarvale, Australia152 contributions
Not what I expected
Oct 2018 • Solo
First off, Uber will be able to take you here but not get you back so if you haven’t booked a tour, you will need to organise a taxi. The signage is not very clear as services are inside larger buildings so they can be hard to find. The Information Centre is inside the hotel and I would suggest going there first for a guide of what you can do. Any workshops must be pre-booked. I would recommend getting tickets for the museum that includes access to the long house outside. However the lady in the gift shop didn’t seem to have any cultural knowledge whatsoever. The waterfalls are quite pretty and there is a walking trail along there. There are some good little shops on the main street.
Written 12 October 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kwe, Thank you for taking the time to share your comments. It is true that the signage is slightly difficult to get to the hotel but we are working on it. Know that in high season we have a shuttle service that makes the trip between Old Quebec and Wendake at several times during the day. You can also find out about the different packages and schedules on our website and will therefore be easier to plan your visit. We hope to welcome you again soon and make you discover even more the history and culture of Huron-Wendat, which is worth visiting.
Written 25 April 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

lyndab47
Paris, France133 contributions
An interesting and informative visit
Sep 2018 • Couples
We were not too keen on going to Wendake, worried that there would be actors dressed as the native Canadians. This is definitely not the case, we were taken around by a young guide who explained the life and history of the Wendake inhabitants and answered all our questions The museum is very well presented and full of interesting objects. There is also a visit of a tical home and garden.
Written 9 September 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kwe, Thank you for your review, Tiawenhk, entïio’ chia’ önenh! (Thanks, have a nice day and see you soon!)
Written 30 July 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Barbara D
Grand Haven, MI25 contributions
First Nation Experience
Jul 2018 • Family
We visited Wendake with 7 children ages 6 - 14. They all enjoyed it! We paid for the package that included the audio tour of the museum which is housed in the same building as the hotel. The children were engaged in using the audio equipment, selecting how much information they wanted to listen to for each display. They were also engaged with the computer information. We all enjoyed the replica of the long house ad stayed exploring that for about a half hour. The highlight of the visit was the excellent meal in the the restaurant which was included in the package we purchased. The servers were very attentive and especially good with the children and the food was excellent! The only downside was the difficulty in finding the attraction in the confusing street of the Wendat settlement.
Written 11 August 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kwe, Thank you for your review, Tiawenhk, entïio’ chia’ önenh! (Thanks, have a nice day and see you soon!)
Written 30 July 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

ketchup99
New York42 contributions
Disorganized, but worth the effort
Jul 2016 • Couples
We nearly gave up on this much-anticipated museum, which is on an enormous property, before finding what we had hoped to find - I.e, an immersion in the Wendak's history and culture. The very slick hotel/restaurant at the main entrance offered virtually no information on the tribe other than a display room of artifacts behind a rather high paywall, which we skipped (we expected some introductory info at the entrance with at least the basics of who, when, etc. about the tribe), nor were we interested in visiting the nearby street of souvenir shops. We were given a confusing map showing an outlying part of the site where there was an extensive exhibition with guides (English and French - our English speaking tour was much smaller, which was nice) demonstrations and recreations, and more of the normal features you'd expect of a living history museum. We walked around in circles for about 45 minutes on the very vast property, which has little signage, before giving up in frustration and only by chance on our way out drove by the collection of buildings we were looking for. It turned out to be a terrific experience. Recommend getting clear directions before you go to go directly to that part of the site. Great option for kids as well.
Written 24 August 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kwe, We are sorry for these inconveniences but we are happy that finally you managed to live a beautiful experience! Your suggestion is well taken and we will follow up on it. Tiawenhk, entïio' chia' önenh! (Thank you, Have a nice day and see you soon)
Written 27 April 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Zach K
Avondale, PA40 contributions
Good premise; poor execution
Feb 2016 • Couples
Looking for a cultural experience, I called Wendake village, asked if they spoke English and confirmed their hours of operation for a same day visit. A 20 minute taxi ride (~$35 CAD) was fine until we pulled into an industrial park in which the village sits. At the entrance window, I am told there are no English speaking tour guides that day so we will have to do a self tour. After paying the entry fee, my partner and I entered to an empty village at which point the whole walk through and reading of signs took fewer than 10 minutes (the re-created main living lodge was cool for the first 2 minutes). We then discover the restaurant was not open. Maybe this is better in the summer, but from my limited experience was a severe disappointment, felt it was more than a little disingenuous of the staff I spoke to on the phone to not disclose the multiple limitations and was thus a waste of valuable vacation time.
Written 16 February 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kwe, We understand your frustration and know that this is not usual. We understand that you visited the traditional site in Wendake and we invite you to contact them to explain the situation, we are convinced that they will take care of this situation because customer service is very important to them. Tiawenhk, entïio' chia' önenh! (Merci, bonne journée et au revoir!) (Thank you, Have a nice day and hope to see you soon)
Written 27 April 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

evdh2015
Raleigh, NC15 contributions
First Nation lessons
Jul 2015
opportunity to learn so much from the First Nation of the region in this museum, our guide was both knowledgable and also very interesting. the displays were well thought out and I especially enjoyed the outdoor tour
Written 16 September 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kwe, Thank you for your review, Tiawenhk, entïio’ chia’ önenh! (Thanks, have a nice day and see you soon!)
Written 30 July 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Eric
Worcester, MA107 contributions
Could've Been Clearer
Jul 2015 • Couples
I hate people--Americans mostly--who show up in a foreign country expecting everyone to speak English. Still, the Wendake historical site advertised itself as a bilingual experience. Yet when my wife and I bought our fairly expensive ticket that included a show, we weren't given any guidance for where to go or when to go there. Each ticket was a sticker that you attach to your shirt, and every sticker looked different depending on whatever level you purchased. Some included a meal and a tour. Others, like ours, appeared to only include the show. It's possible that we could've loped in with a tour, but the one that started after we arrived was only in French--which was fine. What isn't fine is the fact that we weren't given direction for the show. There was nothing posted, no informational brochures, nothing. You just sort of had to figure it out. That's all well and good for something that costs $5, but if you're charging nearly $20 a ticket, please pay attention to your consumer base.
Written 7 August 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kwe, We want to thank you for visiting Wendake. We are sorry to learn that the directions to return to the show are not clear, we take good notes in the future. Thank you for taking the time to share your good comments and suggestions. Tiawenhk, entïio’ chia’ önenh! (Thank you, have a good day and hope to see you soon!)
Written 27 April 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Victoria C
11 contributions
First nations
Feb 2015 • Family
It was great to discovered the culture and the history of the first nations of North america and Canada, At the end of the tour you could do some typical handycraft
Written 15 February 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kwe, Thank you for your review, Tiawenhk, entïio’ chia’ önenh! (Thanks, have a nice day and see you soon!)
Written 30 July 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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