We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Shocking service

Everytime I go this cinema you are queuing for at least 20 minutes, I've missed the starts of films... read more

Reviewed 4 April 2018
Andreaevie
via mobile
Too many queues

Couldn’t get a drink on way in. Queue way too long. Went back out after film started. Queue was... read more

Reviewed 17 February 2018
Allyson E
,
Blackwood, Wales, United Kingdom
via mobile
Read all 16 reviews
Enhance this page - Upload photos! Add a photo
Traveller Overview
  • Excellent18%
  • Very good27%
  • Average18%
  • Poor12%
  • Terrible25%
Travellers talk about
“nice cinema”(2 reviews)
“vip seats”(3 reviews)
“padding”(2 reviews)
About
Local Weather
Powered by Weather Underground
Dec
Jan
Feb
Contact
Merthyr Tydfil Leisure Village A4102 | Merthyr Tydfil Leisure Village, Merthyr Tydfil CF48 1UT, Wales
Website
+44 345 308 4620
Call
Improve This Listing
Reviews (16)
There are newer reviews for Vue Merthyr Tydfil
See the most recent reviews
Filter reviews
16 results
Traveller rating
3
4
3
2
4
Traveller type
Time of year
LanguageEnglish
3
4
3
2
4
Show reviews that mention
All reviews nice cinema vip seats padding theatre toilets
FilterEnglish
Updating list...
11 - 16 of 16 reviews
Reviewed 4 April 2018 via mobile

Everytime I go this cinema you are queuing for at least 20 minutes, I've missed the starts of films and today by the time I got there, there were no seats left. Booked for the next showing. Again queued for drinks. 1 till open, then...More

Date of experience: April 2018
Thank Andreaevie
Reviewed 4 April 2018

Went on 4th April with 3 grandchildren. After waiting 25 minutes we got to the counter and were told the showing was full even though it was still showing as normal on the screen. Not enough staff and they appeared to be slow and not...More

Date of experience: April 2018
1  Thank Bryan E E
Reviewed 22 March 2018 via mobile

Ridiculous how few staff are working during the afternoon peak (schools finishing) Waited 20 minutes to be served - absolutely shocking customer service and had to remortgage the house to purchase anything!! Shame that it’s so expensive otherwise I would most probably visit more often

Date of experience: March 2018
Thank KarlandCathJohnson
Reviewed 6 March 2018

Like to go see a film a couple of times a month but merthyr Vue show the same films for weeks , been waiting for The Shape of Water , in other Vue cinema,s but to far away from me, why aren't you screening it...More

Date of experience: March 2018
Thank Kathy H
Reviewed 17 February 2018 via mobile

Couldn’t get a drink on way in. Queue way too long. Went back out after film started. Queue was nearly out the door So went to get one half way through film. Queued for 15 minutes and they wouldn’t serve me because I didn’t have...More

Date of experience: February 2018
2  Thank Allyson E
Reviewed 21 December 2017 via mobile

I'm a big cinema fan and having recently moved in to the area I was keen to try this, especially since The Last Jedi was showing ! I booked online but needn't have bothered, there were maybe a dozen in the theatre . This is...More

Date of experience: December 2017
1  Thank RampantTraveller
View more reviews
Nearby
Nearby HotelsSee all 3 nearby hotels
Travelodge Merthyr Tydfil
406 reviews
.15 km away
Castle Hotel
225 reviews
.89 km away
Tregenna Hotel
132 reviews
1.27 km away
Premier Inn Merthyr Tydfil
478 reviews
2.03 km away
Nearby RestaurantsSee all 86 nearby restaurants
JOL's
323 reviews
.58 km away
Woodfired Pizza & Kitchen
290 reviews
.80 km away
The new Crown Inn
231 reviews
.56 km away
Harvester Merthyr Tydfil
747 reviews
.09 km away
Nearby AttractionsSee all 19 nearby attractions
Cyfarthfa Castle
345 reviews
1.19 km away
Redhouse
35 reviews
.97 km away
Joseph Parry's Cottage
22 reviews
1.38 km away
Questions & Answers
Get quick answers from Vue Merthyr Tydfil staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines