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Don Queco Cigar Bar

12 Reviews

Don Queco Cigar Bar

12 Reviews
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JKaySeven wrote a review Nov 2020
Charlotte, North Carolina4 contributions
We took a trip for the first time to the Dominican Republic. We stayed at the Westin Resort, Punta Cana. By far our favorite place during the visit was the Don Queco cigar bar! Spent many hours there being treated wonderfully by the staff and most of all by Jose Ventura. Food, cigars, rum, anything we wanted. Truly a great place and the staff was wonderfully helpful, truly looking after our well being to make every aspect of our trip pleasant. Special thanks to Jose, Hector, and the whole staff. We will be back.
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Date of experience: November 2020
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24K60763 wrote a review Mar 2019
New York City, New York22 contributions12 helpful votes
We stayed here from 2/27 - 3/4/19. The resort itself is a quiet place. Nothing much to do here unless you play golf. Good place for just having a luxury quiet time by the beach on day time then hang out at Don Queco after dinner. We really enjoyed hanging out at Don Queco each night. They have good cigar choices and plenty of drinks to pair. The staff are great. We were mostly tended by Meranyeris Medina. She’s awesome! She remembered our preferences. She knows exactly how we want our cigars, how we want our whisky served. I would hang out in this place again if given the chance.
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Date of experience: March 2019
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Response from Puntacana Resor... a, Special Services Manager at Don Queco Cigar Bar
Responded 6 Mar 2019
Dear 24K60763, Thank you for taking the time to write your kind review. There is so much to do at The Puntacana Resort & Club. Walking distance from The Westin you can find Playa Blanca where you can practice all kinds of water sports. At the Kite School (kayaking, kitesurf, and sailboat) and at the Dive Center they offer scuba diving, snorkeling, fishing, coral reef gardening, and a tour of the underwater museum. At the Puntacana Ecological Foundation they have tours of the environmental programs such as beekeeping, worm compost, sustainable agriculture, aquaponics, vegetable gardens, Zero Waste, protecting the ridgeway hawk, turtle conservation, and of the Indigenous Eyes Ecological Park and Reserve -lagoons where you can swim with turtles- included when staying at the Westin and horseback riding. At the Oscar De La Renta Tennis Center you can play tennis. We inlclude all day shuttles to the Puntacana Village where you can find different restaurants and to Bluemall Puntacana. And there are also 7 restaurants at the resort to choose from. We are glad you enjoyed Don Queco Cigar Lounge at The Westin and that you found our staff to be "great". Our staff is committed to excellence in service and we will be sharing your comments with them. They strive to walk extra mile to make our guests' stay a memorable one. We hope to welcome you again in the near future and that you can enjoy all the activities Puntacana Resort & Club has to offer!
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EricsTrips wrote a review Jul 2018
Jacksonville, Florida30 contributions12 helpful votes
I come to the Westin at least once a year for work and this cigar and rum bar is the highlight of this hotel for me. Delicious rums, exquisire cigars for those that smoke, and cozy, sanctuary-like ambience providing a real escape from the day. The main man in there, Victor, is excellent! Very knowledgeable about the products on offer and super attentive to his clients. Can't wait for my next visit!
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Date of experience: July 2018
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Response from Puntacana Resor... a, Special Services Manager at Don Queco Cigar Bar
Responded 25 Jul 2018
Dear EricandRyan, We appreciate you taking the time to write a review and your encouraging words about Victor. We will definitely let him know and are sure he will be very pleased and motivated to keep on offering his knowledge and attentive service to our guests. We are proud to be able to share our local products with guests from other countries. Thank you for recommending Don Queco Cigar Lounge at The Westin at Puntacana Resort & Club and we hope this is the first of many visits!
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Joshua C wrote a review Jul 2018
19 contributions10 helpful votes
Don Queco Cigar Bar and Victor really made my trip complete. Victor was attentive, helpful, friendly and just a wonderful person to be around. The service around the resort is slow and we were quite upset, until we found Victor. Victor offered the best service I have ever had at any restaurant or hotel. I cannot say enough about Victor and the comfortable atmosphere he creates in the Cigar Bar. He offers fantastic recommendations and makes the best drinks. Even if I don't stay at the Westin again, I will certainly return to Don Queco to see Victor again!
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Date of experience: July 2018
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Response from Puntacana Resor... a, Special Services Manager at Don Queco Cigar Bar
Responded 25 Jul 2018
Dear Joshua C, Thank you for taking the time to recommend Don Queco Cigar Bar at The Westin at Puntacana Resort & Club. It is people like Hugo that help us to offer our guests stay to be one to remember. He will be delighted to know of your kind words. We will share your comments with department heads to make sure we can make your experience a better one if you decide to return. Your opinion is very important to make any necessary adjustments. We hope you visit us again.
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Jacques R wrote a review May 2017
Miami, Florida3,620 contributions320 helpful votes
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Don't even bother reading any review! This is THE place to come and have a nice cigar some drinks and be VERY well served by Carmencita and Victor Period! Do I have to write more? No, this is as good as it gets.... I have stated in the hotel review that if it was not for this place we would have changed the hotel for this years trip!!! The hotel has decreased in service quality, so we are considering going elsewhere.... but this place for our group is a magnet!!!! Carmen, gracias!!!! Muchas gracias como siempre!!! Enjoy
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Date of experience: May 2017
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Response from Puntacana Resor... a, Manager at Don Queco Cigar Bar
Responded 9 Jun 2017
Greeting Mr. Jacques, First of all we are delighted that you've found this place to be special, because it is, most because of the profesionalism and attention of the staff. We are very sorry to hear that the experience waesn't as pleasant as always, we definetely going to work on the service issues you encountered so that next time you give us the chance to exceed your expectations! Hope to see you soon!
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